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The Residence Inn By Marriott Jobs (NOW HIRING)

Residence Inn by Marriott

Guest Service Agent

Concord, NH · On-site

$15 - $19/hr

Join our team as a Guest Service Agent and become the welcoming face of the Residence Inn by Marriott. In this role, you'll be the first person guests meet when they arrive and the last person they ...

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How much do the residence inn by marriott jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for the residence inn by marriott in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.12 per hour, depending on experience, location, and employer.

What is The Residence Inn by Marriott?

The Residence Inn By Marriott is a hotel brand that specializes in extended-stay accommodations. Designed for travelers who need lodging for longer periods, Residence Inn offers spacious suites with fully equipped kitchens, separate living and sleeping areas, and complimentary amenities like breakfast and Wi-Fi. The brand is part of Marriott International and has locations across the United States and internationally. Guests can enjoy additional features such as fitness centers, laundry facilities, and evening social events, making it a comfortable option for both business and leisure travelers seeking a home-like environment.

What are the key skills and qualifications needed to thrive as a Residence Inn by Marriott front desk associate?

To thrive as a Front Desk Associate at Residence Inn by Marriott, you need excellent customer service skills, attention to detail, and prior experience in hospitality or a related field. Familiarity with property management systems (such as Marriott's proprietary software) and reservation platforms is often required. Strong interpersonal communication, problem-solving abilities, and a positive attitude help you stand out in this client-facing role. These skills and qualities ensure guest satisfaction, smooth operations, and a welcoming environment that reflects Marriott's brand standards.

What are some common challenges faced by front desk associates at The Residence Inn by Marriott, and how can they effectively manage them?

Front desk associates at The Residence Inn By Marriott often encounter challenges such as handling guest complaints, managing high check-in/check-out volumes during peak times, and coordinating with housekeeping or maintenance to address guest needs promptly. Effective communication, strong problem-solving skills, and familiarity with the hotel's property management system are essential for managing these situations. Teamwork and a customer-focused attitude also help associates create positive guest experiences, even when unexpected issues arise.

What is the difference between The Residence Inn By Marriott vs Hotel Front Desk Agent?

AspectThe Residence Inn By MarriottHotel Front Desk Agent
Primary RoleOversees guest services, manages reservations, and ensures guest satisfaction at a Residence Inn property.Handles guest check-ins/outs, answers inquiries, and provides customer service at a hotel front desk.
Required CredentialsHigh school diploma or equivalent; hospitality experience preferred.High school diploma or equivalent; customer service experience beneficial.
Work EnvironmentHospitality industry, hotel setting, often full-time, shift-based.Hotel lobby, front desk area, shift work, customer-facing environment.

The Residence Inn By Marriott and Hotel Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. The Residence Inn typically involves managing overall guest experience at a specific property, while the front desk agent directly handles check-ins, reservations, and guest inquiries. Both roles require similar credentials and work in hotel environments, but the Residence Inn role may encompass broader responsibilities related to property management.

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The Residence Inn By Marriott jobs near you

Assistant General Manager - Residence Inn by Marriott - North Conway, NH

Lafrance Hospitality

North Conway, NH • On-site

$52K - $55K/yr

Full-time

Retirement, PTO

Posted 15 days ago

LaFrance Hospitality rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Welcome to Residence Inn, North Conway and Lafrance Hospitality!
We are thrilled to announce a new opportunity to join our team as an Assistant General Manager at the Residence Inn by Marriott in North Conway, NH.
As an Assistant General Manager, you will play a critical role in ensuring the smooth operations of our hotel. With your engaging personality and passion for hospitality, you will collaborate closely with our General Manager to provide outstanding guest service and maintain the highest standards of excellence.
Located in the charming town of North Conway, our Residence Inn by Marriott offers a warm and inviting atmosphere for both business and leisure travelers. This is an exciting chance to be part of a dynamic team that is dedicated to providing exceptional experiences for our guests.
Responsibilities:
  • Manage front office operations, including guest service, room availability, and cost controls
  • Lead and motivate team members, providing coaching, training, and help with performance evaluations
  • Monitor guest satisfaction and implement improvements to enhance the guest experience
  • Ensure compliance with Marriott and Lafrance Hospitality standards
  • Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay: $52K - $55K Salary Range
Schedule: Weekdays and Weekends
Job Type: Full- Time
Keywords: Assistant General Manager, Hospitality, Front Desk, Front Desk Manager, Hotel, Supervisor, hotel management, AGM
Requirements
  • Prior experience in a brand hotel, preferably in a leadership role 1-3 years
  • Strong knowledge of front desk operations or property management
  • Detail-oriented with excellent interpersonal and communication skills
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Marriott Brand experience not necessary but a PLUS

Benefits
  • PTO & 401K
  • Bonus Program
  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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