ZipRecruiter

Log In

1

The Inn At Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsThe Inn At Jobs

The Inn At information

See salary details

$9

$15

$20

How much do the inn at jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for the inn at in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between The Inn At vs Hotel Front Desk Agent?

AspectThe Inn AtHotel Front Desk Agent
Primary RoleProvides hospitality services at a specific inn or boutique hotelHandles guest check-ins, check-outs, and customer service at a hotel
CertificationsTypically no formal certifications requiredOften requires hospitality or customer service experience, certifications are optional
Work EnvironmentSmall to medium-sized inns or boutique hotelsLarge hotels, resorts, or chains
Employer & Industry UsageUsed by independent inns and boutique hotelsCommon in hotel chains and larger hospitality establishments

While both roles involve guest services and hospitality, The Inn At typically refers to a specific inn or boutique hotel, focusing on personalized guest experiences. Hotel Front Desk Agents work in larger hotel settings, handling a higher volume of guests and administrative tasks. Understanding these differences helps job seekers find the right position based on work environment and responsibilities.

More about The Inn At jobs
What cities are hiring for The Inn At jobs? Cities with the most The Inn At job openings:
What states have the most The Inn At jobs? States with the most job openings for The Inn At jobs include:
What job categories do people searching The Inn At jobs look for? The top searched job categories for The Inn At jobs are:
The Inn At jobs near you
Guest Services Agent - The Inn at Villanova University

Guest Services Agent - The Inn at Villanova University

Villanova University

Villanova, PA • On-site

$17.93/hr

Full-time

Retirement, PTO

Posted 16 days ago

Villanova University rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

262nd of 532 rated colleges and universities

Job description

Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ's.
Posting Details (Default Section)
Posting Number:
20260250S
Position Title:
Guest Services Agent - The Inn at Villanova University
Position Type:
Staff
Location:
Villanova, PA
Recruitment Type:
Internal/External Applicants
Work Schedule:
full-time/12-months
Avg Hours Week
Department:
507-Inn at Villanova University
Position Summary:
Why work at Villanova?
  • Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
  • Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum.
  • Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

The Guest Services Agent is responsible for providing a welcoming atmosphere and ensuring guest and public contact at the Front Desk runs smoothly and efficiently and in accordance with The Inn and always at a 4-Diamond style level.
Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.
Duties and Responsibilities:
  • Welcome, register, orient and supervise guests, and provide group orientations in a friendly and positive manner.
  • Take individual and group reservations by telephone, e-mail, and an online system in an accurate and efficient manner.
  • Check guest in and out, and assist with any issues or arrangements that guests may need help with.
  • Maintain security and safety of The Inn, Inn property, guests, guests' property, and fellow team members.
  • Accurately maintain all shift reports, logs, and necessary daily paperwork, including a record of overnight fees and sale of goods.
  • Always represent and promote The Inn in a positive manner to guests, callers, and local officials.
  • Provide overnight, on-call assistance in case of emergencies.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Perform other duties and assist with projects as assigned.

Minimum Qualifications:
  • High school diploma or equivalent required.
  • Customer service experience required, preferably in a hospitality/hotel environment.
  • Must enjoy working with the public and be able to professionally handle any conflicts, guest issues, or emergencies that may arise.
  • Experience handling cash and recording sales transactions required.
  • Excellent oral communication and organizational skills.
  • Demonstrated ability to work effectively without immediate supervision.
  • Ability to multi-task efficiently.
  • Must be willing to work evenings, weekends, and holidays as schedule requires.

Preferred Qualifications:
  • Computer literacy and familiarity with WIN, MS Word, Excel, PMS, POS and Outlook preferred.
  • First Aid and CPR certification preferred; training can be provided.

Physical Requirements and/or Unusual Work Hours:
  • Physical requirements include the ability to work long hours. Ability to stand for long periods of time without sitting or leaning.

Special Message to Applicants:
Posting Date:
05/21/2026
Closing Date (11:59pm ET):
Salary Posting Information:
$17.93 an hour plus shift differential when applicable
Salary Grade:
10
Job Classification:
non-exempt

What Villanova University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Villanova University logo

About Villanova University

Sourced by ZipRecruiter

Villanova University, located in Villanova, Pennsylvania, United States, operates within the higher education industry. Its establishment traces back to 1842 by the Augustinians, a Catholic religious order. The university offers a wide range of academic programs in various disciplines, including Liberal Arts and Sciences, Engineering, Nursing, Business, and Law, serving over 10,000 undergraduate, graduate, and law students. Guided by its Augustinian Catholic intellectual tradition, it is committed to community service, and it seeks to cultivate knowledgeable, thoughtful, and ethical leaders. The university’s mission is to empower students to ignite change, with a vision for a just and peaceful world.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Villanova, PA, US

Year founded

1842

Social media

FacebookTwitter

View All Villanova University Jobs

Apply