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The Help Group Jobs (NOW HIRING)

Methodisthealthsystem

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

This includes training new members to the Help Desk and bringing them up to date.Additionally, this includes, working collaboratively with other IS groups in ad hoc group requests. Maintain highly ...

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

This includes training new members to the Help Desk and bringing them up to date. Additionally, this includes, working collaboratively with other IS groups in ad hoc group requests. • Maintain ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Description Help Desk Technician About Our Company Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and ...

MyMichigan Health

Help Desk Representative

Midland, MI · On-site

$15 - $19.25/hr

Manage the problem tracking and knowledge management system. Attend and participate in department, group and other project or committee meetings. Provide help desk, customer service and technical ...

Judge Group, Inc.

Help Desk Analyst

Malvern, PA · On-site

$20 - $27.50/hr

Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) ... This job and many more are available through The Judge Group. Please apply with us today!

New

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for ... Escalate unresolved calls to appropriate support staff or service group. * Adhere to defined Help ...

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How much do the help group jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for the help group in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals working at The Help Group, and how can new employees successfully navigate them?

Professionals at The Help Group, which specializes in serving children and young adults with special needs, often encounter challenges such as balancing individualized student support with group activities and collaborating across interdisciplinary teams. New employees may also need to adapt to a fast-paced environment that requires flexibility and continuous learning. Success in this role often comes from proactive communication, openness to feedback, and participation in ongoing professional development opportunities provided by the organization. Building strong relationships with colleagues and families can also help new staff members feel supported and integrated into the team.

What are the key skills and qualifications needed to thrive as a special education teacher at The Help Group?

To excel as a Special Education Teacher at The Help Group, you need a bachelor's degree in special education (or a related field), state teaching credentials, and a deep understanding of various learning disabilities. Familiarity with Individualized Education Programs (IEPs), classroom management software, and assistive technology is typically required. Patience, creativity, and strong communication skills help foster a supportive and effective learning environment for students with special needs. These skills ensure individualized instruction, compliance with educational standards, and positive outcomes for diverse learners.

What is The Help Group?

The Help Group is a nonprofit organization dedicated to serving children, adolescents, and young adults with special needs, including autism spectrum disorder, learning disabilities, ADHD, and emotional and behavioral challenges. Established in Los Angeles, it operates specialized schools, therapy programs, and other support services to help individuals achieve their maximum potential. The Help Group works with families, educators, and professionals to provide comprehensive care, education, and advocacy for those it serves.
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The Help Group jobs near you
Infographic showing various The Help Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Tier 1 Help Desk Technician

Addison Group

Washington, DC • On-site

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Position Title: Tier 1 Help Desk Technician

Location: Washington DC

Assignment Type: Contract to Hire

Compensation: $24 - $25/hr

Work Schedule: 9am – 5pm, Monday – Friday, Onsite

Benefits: This position is eligible for medical, dental, vision and 401K

Under general supervision, the Help Desk Technician is responsible for monitoring and maintaining end-user workstations and productivity on local area networks. The Help Desk Technician is also responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network performance meet association and user requirements.

BASIC DUTIES & RESPONSIBILITIES:

  1. Administers end-user workstations and supports end-user activities on a primarily Microsoft Windows-based local area network (LAN).
  2. Provides support to staff on all supported applications.
  3. Troubleshoots computer problems, determines source and advises on appropriate action.
  4. Investigates technology related issues, identifies their source; tests and implements solutions.
  5. Installs, configures and maintains personal computers, Windows networks, Apple workstations, file servers, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
  6. Performs and/or oversees software and application installation and upgrades.
  7. Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
  8. Maintains confidentiality of all information being processed, stored or accessed by the end-users on the network.
  9. Provides computer orientation to new and existing employees.
  10. Configures and deploys new computer equipment.
  11. Maintains inventory of company-owned and leased computer equipment.
  12. Performs responsibilities in accordance with all association standards, policies and procedures.
  13. Records, tracks, and documents the help desk requests including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

MINIMUM REQUIRED KNOWLEDGE, SKILLs & EXPERIENCE 

Knowledge:  

  1. Bachelor’s degree from an accredited college or university in Information Systems, Information Technology or a related field.
  2. Knowledge of computers and/or network security systems, applications, procedures and techniques.
  3. Knowledge of network protocols (such as DNS, SMTP and TCP/IP)

Skills:

  1. Ability to install, configure and maintain personal computers, networks and related hardware and software.
  2. Ability to identify and resolve computer system malfunctions and operations problems.
  3. Excellent analytical and problem-solving skills.
  4. Ability to communicate technical information to non-technical personnel.
  5. Ability to organize resources and establish priorities.
  6. Ability to learn and support new systems.
  7. excellent verbal, written and interpersonal communication skills 

Experience:

  1. 1-2 years of progressively responsible help desk and customer service experience (required).
  2. 2-4 years of networking or equivalent applicable work experience (required).
  3. Experience supporting Office 365.
  4. Experience with helpdesk ticketing systems.

 Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

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