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The Facts Jobs (NOW HIRING)

FACTS commissioning Engineer

Raleigh, NC · On-site +1

$85K - $95K/yr

By bringing together technologies and industries, alongside the contributions of diverse ... FACTS CONTROL ENGINEER is part of the Engineering department working for North America projects ...

Description This position will offer you the ability to directly apply your expertise in power electronics (FACTS/SVC/STATCOM) in a role of FACTS Subject Matter Expert. This position will be based in ...

FACTS commissioning Engineer

Raleigh, NC · On-site +1

$85K - $95K/yr

By bringing together technologies and industries, alongside the contributions of diverse ... FACTS CONTROL ENGINEER is part of the Engineering department working for North America projects ...

No The opportunity Hitachi Energy is a pioneering technology leader helping to increase access to ... Extensive experience with FACTS system design, analysis, simulations, and calculations * Handson ...

No The opportunity Hitachi Energy is a pioneering technology leader helping to increase access to ... Extensive experience with FACTS system design, analysis, simulations, and calculations * Hands-on ...

FACTS commissioning Engineer

Raleigh, NC · On-site

$85K - $95K/yr

By bringing together technologies and industries, alongside the contributions of diverse ... FACTS CONTROL ENGINEER is part of the Engineering department working for North America projects ...

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Law and Motion Attorney

Los Angeles, CA · On-site

$120K - $149K/yr

Compile relevant facts and information from clients, comprehend the legal requirements for the associated project, analyze the facts/information provided, and report to supervising attorney for legal ...

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The Facts information

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$15

$37

$57

How much do the facts jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for the facts in the United States is $37.30, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $46.39 per hour, depending on experience, location, and employer.

What are 'The Facts' in a job context?

'The Facts' generally refers to accurate, objective information or data regarding a particular job, role, or industry. This can include details about job responsibilities, required qualifications, salary ranges, typical work environments, and industry trends. Knowing 'The Facts' helps job seekers and employers make informed decisions and set realistic expectations. Reliable facts are often gathered from reputable sources such as government labor statistics, industry reports, or official company descriptions.

What are common challenges faced by fact-checkers in a newsroom setting?

Fact-checkers in newsrooms often face tight deadlines while ensuring the accuracy and credibility of information, which can be challenging when dealing with breaking news or limited sources. They must navigate large volumes of data, verify details from multiple perspectives, and sometimes handle sensitive topics that require discretion. Collaboration with reporters and editors is essential, as fact-checkers need to communicate findings clearly and efficiently to maintain the publication's standards. Staying updated on verification tools and evolving misinformation tactics is also a crucial part of the role.

What is the difference between The Facts vs Data Analyst?

AspectThe FactsData Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in data management or software toolsBachelor's degree in statistics, mathematics, or related field; certifications like Microsoft Excel or Tableau are common
Work EnvironmentOffice settings, data centers, or remote work; often involves working with databases and spreadsheetsOffice-based, often in tech, finance, or healthcare industries; involves analyzing large datasets
Employer & Industry UsageUsed across various industries for record-keeping and basic data managementCommonly employed in industries requiring data interpretation and reporting

Both The Facts and Data Analyst roles involve working with data, but The Facts typically focus on data collection and record-keeping, while Data Analysts interpret and analyze data to support decision-making. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Facts Checker, and why are they important?

To thrive as a Facts Checker, you need strong research abilities, attention to detail, and critical thinking, typically supported by a background in journalism, communications, or a related field. Familiarity with databases, online research tools, and citation management systems is essential. Excellent written communication, persistence, and skepticism help individuals excel in verifying information. These skills ensure accuracy, credibility, and integrity in published content, which are vital for maintaining public trust.
More about The Facts jobs
What cities are hiring for The Facts jobs? Cities with the most The Facts job openings:
What states have the most The Facts jobs? States with the most job openings for The Facts jobs include:
What job categories do people searching The Facts jobs look for? The top searched job categories for The Facts jobs are:
Infographic showing various The Facts job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, and 21% Part Time. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $77,580 per year, or $37.3 per hour.
Senior Account Manager- G&A/SGO - FACTS - NBS

Senior Account Manager- G&A/SGO - FACTS - NBS

FACTS Management

Remote

$50K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Job description

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
The Senior Account Manager for the FACTS Grant & Aid/Scholarship Granting Organization (G&A/SGO) Team is responsible for end-to-end implementation and account management for Scholarship Granting Organizations and other groups using our Grant & Aid solution. This role provides a high level of client support, specialized process management, and expertise in driving product utilization and business retention. The Senior Account Manager acts as a key resource internally and externally, ensuring client satisfaction and operational excellence.
JOB RESPONSIBILITIES:
  • Provide consultative support during the sales process by assessing client needs and demonstrating how FACTS' Grant & Aid (G&A) system meets those requirements.
  • Lead all aspects of implementation for the G&A solution tailored to Scholarship Granting Organizations (SGOs) and related groups.
  • Build and nurture strong relationships with client contacts through proactive outreach (e.g., organizational setup, hierarchy management, application configuration, formula reviews, and comprehensive training delivery), participation in annual client retrospectives to collect feedback, and by delivering exceptional customer service daily (e.g., phone, chat, email, etc.).
  • Guide clients in the use of value-added services such as awarding processes and specialized reporting.
  • Manage awarding functions, supplemental document review, process documentation, training seminars, and the creation of specialized reports as required.
  • Stay informed on evolving tax laws and state tax credit programs, aiding internal and external communications and training development.
  • Define, document, and maintain internal procedures and best practices for servicing SGOs and similar clients.
  • Serve as a G&A subject matter expert, providing insights and guidance to internal teams.
  • Foster effective communication across various departments (e.g., Sales, Product, IT Development, Operations, etc.), which includes collaborating on the verification process to ensure quality metrics and compliance standards are met and with Product and User Experience to review system updates and provide feedback on client impact and improvement opportunities.
  • Manage escalated client issues by developing and executing resolution plans, including root cause analysis and preventive strategies.
  • Represent the FACTS Operations Team and act as a decision-maker in leadership's absence during meetings.
  • Manage and resolve functionality tickets through ADO, ensuring timely follow-up and completion.
  • Support the Training Team with refresher sessions and group training initiatives.

**Pay Range for this role is - $50,000 - $53,000
EDUCATION:
Bachelor's degree in business or related field, or equivalent experience.
EXPERIENCE:
Minimum of two years in a customer service or account management role preferred.
COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
  • Advanced proficiency in Microsoft Excel (including pivot tables, formulas, and data analysis).
  • Strong knowledge of Microsoft Office suite (Word, PowerPoint, Outlook, Co-Pilot).
  • Experience with integrated AI tools to optimize workflows, data management, and client interactions.
  • Extensive understanding of the FACTS Grant & Aid solution.
  • Excellent interpersonal and communication skills with the ability to engage diverse audiences professionally.
  • Strong teamwork abilities and the aptitude to build positive relationships with colleagues.
  • Effective presentation skills and ability to convey complex information clearly.
  • Outstanding organizational, prioritization, and time management skills with a capacity to manage multiple projects under pressure.
  • Sharp analytical and problem-solving skills to address client and operational challenges.
  • General computer literacy including email, Internet research, and CRM platforms.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.