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The Apple Store Jobs (NOW HIRING)

Apple

iOS Engineer-Apple TV

Cupertino, CA

$147K - $272K/yr

Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. Here, you'll do more than join something - you'll add ...

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The Apple Store information

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$10

$14

$16

How much do the apple store jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for the apple store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is the difference between The Apple Store vs Apple Retail Specialist?

AspectThe Apple StoreApple Retail Specialist
Required CredentialsHigh school diploma or equivalent, technical knowledgeSame as The Apple Store, with focus on product knowledge
Work EnvironmentRetail store, customer-facing, fast-pacedCustomer service, sales, technical support in retail setting
Employer & Industry UsageApple Inc., retail electronicsApple Inc., retail sales and support
Common Search & ComparisonCustomer service roles at AppleSales associate at Apple

The Apple Store refers to the retail locations operated by Apple Inc., where customers can purchase products and receive support. An Apple Retail Specialist is a specific role within the Apple Store, focusing on customer service, product knowledge, and sales. While both are part of the same environment, the Apple Retail Specialist is a position held by employees working directly with customers in the store.

Can I work at Apple with no experience?

The Apple Store often hires entry-level employees who may not have prior retail experience. Customer service skills, a positive attitude, and a willingness to learn are valued, and training is provided on the job. Previous experience is not always required for retail associate roles at Apple.

What are the key skills and qualifications needed to thrive as an Apple Store Specialist, and why are they important?

To thrive as an Apple Store Specialist, you need strong product knowledge of Apple devices, customer service skills, and typically a high school diploma or equivalent. Familiarity with Apple's retail systems, point-of-sale (POS) software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and a team-oriented attitude help you connect with customers and colleagues. These skills ensure a positive customer experience, drive sales, and uphold Apple's brand reputation in a dynamic retail environment.

What are Apple Store employees responsible for?

Apple Store employees are responsible for assisting customers with product selection, providing technical support, processing sales, and offering training or workshops on Apple products. They help create a welcoming and informative retail environment, answer product-related questions, and troubleshoot customer issues. Additionally, Apple Store staff may set up devices, handle product returns or repairs, and ensure that customers have a positive experience with Apple services and devices.

How does teamwork play a role in daily responsibilities at the Apple Store?

Teamwork is central to working at the Apple Store, as employees collaborate closely to deliver exceptional customer experiences. Whether you're assisting customers on the sales floor, supporting technical issues at the Genius Bar, or helping with product launches, you'll often work in small teams to ensure smooth operations and meet store goals. This collaborative environment encourages open communication and knowledge sharing, allowing team members to learn from each other and provide seamless service. Building strong relationships with colleagues also enhances problem-solving and makes each day more engaging.
What cities are hiring for The Apple Store jobs? Cities with the most The Apple Store job openings:
What states have the most The Apple Store jobs? States with the most job openings for The Apple Store jobs include:
What job categories do people searching The Apple Store jobs look for? The top searched job categories for The Apple Store jobs are:
The Apple Store jobs near you
Infographic showing various The Apple Store job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 6% Part Time, 1% Temporary, and 6% Contract. Highlights an 48% Physical, and 52% Remote job distribution, with an average salary of $30,337 per year, or $14.6 per hour.
Senior Product Manager, Customer Support Shopping Applications, Apple Store Online

Senior Product Manager, Customer Support Shopping Applications, Apple Store Online

Apple

Austin, TX • On-site

$125K - $165K/yr

Full-time

Posted 8 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work...Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things...Our team within Apple Store Online is responsible for delivering scalable, efficient, and customer centric technical solutions to serve our Retail Customers and Call Center Specialists globally. We continuously pursue excellence by evaluating and rethinking the customer journey through the online shopping experience, including Digital Programs, Chat/Voice systems, Payments, Fulfillment, Delivery, and Customer Care. This role looks beyond the immediate to thoughtfully innovate on the details leveraging the latest cutting edge technology to elevate the shopping experience globally.
In this individual contributor role, you will own a product portfolio and partner cross functionally to strategize and deliver projects and initiatives that drive a world class customer experience. You will build new applications or features used by customers and Retail Contact Center (RCC) Specialists.You will develop a deep understanding of the customer online journey and RCC community experience to design and analyze solutions and processes, including Generative AI and LLM capabilities. You will turn these concepts into reality by collaborating across project management, engineering, AIML, design, and operational teams. This role will Ideate and implement generative solutions within the contact center infrastructure supporting end-to-end specialist and Customer journey, including, but not limited to enhancing how we route engagements, enable Omnichannel/multimodal experiences, personalize the experience for Specialist and Customers, and introduce solutions that speed ramp for specialists.
7+ years of professional experience in Product Management for e-commerce or a consumer digital product developmentRecord of leading complex technical projects with direct ownership of a product portfolio.Demonstrated ability to communicate effectively and influence at all levels of an organizationExperience leveraging data and insights to deliver customer-facing digital products and capabilities globallyBA/BS degree or 11+ years professional experience in a directly relatable role
Experience with E-commerce environment, specially in order and support processes, customer contact methodologies, contact center applications and processesAdvanced knowledge of the software development lifecycle (SDLC) and Project and Product management methodologies (PMP, SCRUM/Agile, Waterfall)Understanding of and application of AI within a contact center environmentCapable of leading technical discussions involving software infrastructure/architecture, APIs, programming languages, and other technical subject matterDemonstrated experience being an interface between business and technical teams.Experience in one or more of the followingUI/UX designmacOS experienceExperience with User Acceptance Testing (UAT) and best practicesBA/BS in Computer Science or a technical degree

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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