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Test Center Manager Jobs (NOW HIRING)

Pearson

Test Center Manager (Newark, DE)

Newark, DE · On-site

$19/hr

Expand your career at Pearson VUE in our entry level Test Center Manager position for our Newark, DE location. This is at 111 Continental Drive, Suite 109 Newark, DE. You will utilize your ...

prometric

Test Center Administrator

Greensboro, NC

$12.75 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of ...

prometric

Test Center Administrator

Greensboro, NC

$12.75 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of ...

prometric

Test Center Administrator

Greensboro, NC

$12.75 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of ...

prometric

Test Center Administrator (PT)

Fort Myers, FL

$12.25 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Fort Myers, FL 33916 TEST CENTER ADDRESS: 2891 Center Point Dr. #201 What To Expect On First Day(VIDEO) JOB OVERVIEW: The Test Center ...

New

prometric

Test Center Administrator (FT)

Knoxville, TN

$12.75 - $15.25/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Knoxville, Tn 37922 TEST CENTER ADDRESS: 215 Center Park Dr suit 700 What To Expect On First Day(VIDEO) JOB OVERVIEW: The Test Center ...

prometric

Test Center Administrator (PT)

Macon, GA

$12.75 - $15.25/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Macon, GA 31210 TEST CENTER ADDRESS: 13312 Northside Dr Please complete this brief questionnaire What To Expect On First Day(VIDEO) JOB OVERVIEW:

prometric

Test Center Administrator (FT)

Lindon, UT · On-site

$12 - $14.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Lindon, UT TEST CENTER ADDRESS: 350 S 400 W #250, Lindon, UT 84042 Please complete this brief questionnaire What To Expect On First Day(VIDEO ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA

$12.75 - $15.25/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Baton Rouge, LA TEST CENTER ADDRESS: 4354 S Sherwood Forest Blvd Suite D-220, Baton Rouge, LA 70816 Please complete this brief questionnaire What ...

prometric

Test Center Administrator (PT)

Taylorsville, UT

$12.50 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Taylorsville, UT TEST CENTER ADDRESS: 5500 S Redwood Rd SUITE 201, Taylorsville, UT 84123 Please complete this brief questionnaire What To Expect ...

prometric

Test Center Administrator (PT)

Des Moines, IA

$13 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Des Moines, IA TEST CENTER ADDRESS: 1260 Office Plaza Dr. West Des Moines, IA 50266 Please complete this brief questionnaire What To Expect On ...

prometric

Test Center Administrator (FT)

Washington, DC

$15 - $18/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Washington, DC 2000 TEST CENTER ADDRESS: 1629 K St NW #950 JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of Prometric in ...

prometric

Test Center Administrator (PT)

Smyrna, GA

$13 - $15.75/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Smyrna, GA 30080 TEST CENTER ADDRESS: 2400 Lake Park Drive Dr SE Suite 180 Please complete this brief questionnaire What To Expect On First Day ...

prometric

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Mentor, OH TEST CENTER ADDRESS: 9237 Mentor Ave Please complete this brief questionnaire What To Expect On First Day(VIDEO) JOB OVERVIEW: The ...

prometric

Test Center Administrator (PT)

Flowood, MS

$11.25 - $13.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Flowood, MS TEST CENTER ADDRESS: 1080 River Oaks Drive, Flowood, MS 39272 Please complete this brief questionnaire What To Expect On First Day ...

prometric

Test Center Administrator (FT)

Fairborn, OH

$12.50 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Fairborn, OH TEST CENTER ADDRESS: 2600 Paramount Pl #190, Fairborn, OH 45324 Please complete this brief questionnaire What To Expect On First Day ...

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How much do test center manager jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for test center manager in the United States is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.19 per hour, depending on experience, location, and employer.

What is the role of a system test manager?

A system test manager oversees the planning, execution, and completion of testing activities to ensure software or hardware systems meet quality standards. They coordinate testing teams, develop test plans, and utilize testing tools to identify defects and verify functionality before release.

What jobs drug test before hiring?

Many jobs, including those for Test Center Managers, require drug testing before hiring to ensure a drug-free workplace. These tests are often part of the background check process and may include urine, saliva, or hair follicle tests, especially in industries like healthcare, transportation, manufacturing, and government positions. Employers may also require drug testing for safety-sensitive roles or when mandated by regulations or company policies.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in project management, such as Project Coordinator or Program Coordinator, with salaries increasing significantly with experience, industry, and certifications like PMP. Senior coordinators or those in specialized fields like healthcare or IT tend to earn higher wages compared to entry-level positions.

What is the difference between Test Center Manager vs Test Administrator?

AspectTest Center ManagerTest Administrator
CredentialsOften requires managerial experience, certifications in testing protocolsTypically requires basic testing certifications or training
Work EnvironmentOversees testing centers, manages staff, ensures complianceAdministers tests, interacts directly with test-takers
Employer & Industry UsageUsed in educational, certification, and professional testing centersCommonly employed in testing environments for administering exams

The Test Center Manager oversees the entire testing operation, staff, and compliance, while the Test Administrator focuses on delivering tests directly to candidates. Both roles are essential in testing environments but differ in responsibilities and scope.

What are the responsibilities of a Test Center Manager?

A Test Center Manager is responsible for overseeing the daily operations of a testing facility where exams such as standardized tests, certification assessments, or professional licensure tests are administered. Their duties typically include managing staff, ensuring test security and compliance with regulations, scheduling test sessions, handling candidate inquiries, and resolving any technical or operational issues that may arise. Test Center Managers play a critical role in maintaining the integrity and smooth functioning of the testing environment, providing a secure and fair experience for all candidates.

What are some common challenges faced by Test Center Managers and how can they be addressed?

Test Center Managers often face challenges such as maintaining strict testing security protocols, managing high volumes of candidates, and ensuring all staff are well-trained and compliant with regulations. Balancing operational efficiency while providing a positive candidate experience requires strong organizational skills and attention to detail. Proactively communicating with team members, regularly updating procedures, and staying current with testing vendor requirements can help address these challenges and ensure smooth test administration.

What does a test center administrator do?

A test center administrator manages the daily operations of a testing facility, ensuring exams are conducted securely and efficiently. They verify candidate identities, maintain testing equipment, enforce testing policies, and handle scheduling and reporting tasks to support a smooth testing environment.

What are the key skills and qualifications needed to thrive as a Test Center Manager, and why are they important?

To thrive as a Test Center Manager, you need strong organizational skills, attention to detail, and experience in managing operations, typically supported by a degree in business, education, or a related field. Familiarity with test administration platforms, scheduling software, and compliance protocols such as Pearson VUE or Prometric systems is important. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for building trust with staff and test-takers. These competencies ensure a secure, efficient, and positive testing environment that upholds integrity and smooth day-to-day operations.
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Test Center Manager jobs near you
Test Center Manager (Newark, DE)

Test Center Manager (Newark, DE)

Pearson

Newark, DE • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Expand your career at Pearson VUE in our entry level Test Center Manager position for our Newark, DE location. This is at 111 Continental Drive, Suite 109 Newark, DE. You will utilize your communication and customer skills with external customers while also working to select new Test Administrators, provide job coaching, and fair performance appraisals to current employees.
Starting pay is $19.00 per hour.
This position is benefits eligible effective on your hire date. For more information, you may visit https://pearsonbenefitsus.com/new-employees/.
  • Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
  • Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
  • 401(k) Retirement Plan with employer match.
  • Employee Stock Purchase Plan (bi-annual enrollment).
  • Tuition Reimbursement.
  • Company-paid life insurance and business travel insurance benefits.

Schedule Requirements
  • Our ideal candidate demonstrates flexibility and teamwork.
  • This position is benefit eligible.
  • Ability to work ** 30-40 hours per week** with an expectation to work more hours as needed. Employees must be available to work various shifts between the hours of 7am to 10 pm, various shifts as scheduled, any day Monday through Saturday .
  • Ability to work approximately 2 - 3 Saturdays per month . Sunday shifts would be infrequent, but a possibility if the need arises.
  • Available to address operational problems when not at test center.

Responsibilities
60% of daily tasks are Test Administrator responsibilities:
  • Arrive on time for all scheduled shifts.
  • Performs on-time site opening and closing procedures.
  • Understands all testing procedures.
  • Checks in examinees, verifies identification, and explains the exam process.
  • Monitors examinees while testing.
  • Maintains a secure testing environment.
  • Communicates with internal technical support to investigate and fix technical issues.
  • Strictly adheres to company policies using careful judgment.
  • Responsible for maintaining a professional and clean testing center with light housekeeping duties.
  • Other duties as assigned.

40% of daily tasks are Test Center Manager responsibilities:
  • The Test Center Manager is the onsite manager of a small team of Test Administrator employees.
  • Site staffing/hiring/retention/conflict resolution/scheduling.
  • Trains, develops, and coaches staff.
  • First contact for facility issues.
  • Ability to multi-task.

Qualifications
  • Minimum of one year customer service experience preferred.
  • One year supervision experience in customer service preferred.
  • High school diploma or equivalent is required.
  • Bachelor's degree or equivalent business experience preferred.
  • Team leading and training skills, and exposure to a testing environment are strongly preferred.
  • Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
  • Must be flexible in work hours and days.
  • Ability to complete all tasks in a timely and efficient manner and handle a reasonable amount of stress.
  • Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
  • Ability to operate a computer and telephone.
  • Must be able to work in a quiet, focused environment and hear words spoken in soft voices.
  • Ability to lift up to 20 lbs on occasion.
  • Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room.
  • Must have the ability to sit for long periods of time.
  • Must be able to bend, stoop, and lift from a stooped position.
  • Must be able to see small details at a distance.
  • Ability to see names clearly on ID cards and the computer screen.

Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: On-site
Req ID: 24457

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