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Test Center Jobs (NOW HIRING)

Prometric

Test Center Manager

Ashwaubenon, WI · On-site

$20/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Ashwaubenon, WI TEST CENTER ADDRESS: 1525 Park Pl #400, Ashwaubenon, WI 54304 Please ...

prometric

Test Center Manager

Harrisburg, PA · On-site

$17.50 - $20.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Harrisburg, PA 17112 TEST CENTER ADDRESS: 1100 N. Mountain Rd. What To Expect On First Day ...

prometric

Test Center Manager

Harrisburg, PA · On-site

$17.50 - $20.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Harrisburg, PA 17112 TEST CENTER ADDRESS: 1100 N. Mountain Rd. What To Expect On First Day ...

prometric

Test Center Manager

Harrisburg, PA · On-site

$17.50 - $20.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Harrisburg, PA 17112 TEST CENTER ADDRESS: 1100 N. Mountain Rd. What To Expect On First Day ...

prometric

Test Center Manager

San Francisco, CA

$21 - $24.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: San Francisco, CA TEST CENTER ADDRESS: 100 California St #105, San Francisco, CA 94111 ...

Prometric

Test Center Manager

San Francisco, CA · On-site

$25/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: San Francisco, CA TEST CENTER ADDRESS: 100 California St #105, San Francisco, CA 94111 ...

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Ashwaubenon, WI TEST CENTER ADDRESS: 1525 Park Pl #400, Ashwaubenon, WI 54304 Please ...

prometric

Test Center Manager

San Francisco, CA · On-site

$21 - $24.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: San Francisco, CA TEST CENTER ADDRESS: 100 California St #105, San Francisco, CA 94111 ...

prometric

Test Center Manager

San Francisco, CA

$21 - $24.75/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: San Francisco, CA TEST CENTER ADDRESS: 100 California St #105, San Francisco, CA 94111 ...

Prometric

Test Center Manager

Harrisburg, PA · On-site

$20/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Harrisburg, PA 17112 TEST CENTER ADDRESS: 1100 N. Mountain Rd. What To Expect On First Day ...

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Ashwaubenon, WI TEST CENTER ADDRESS: 1525 Park Pl #400, Ashwaubenon, WI 54304 Please ...

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Ashwaubenon, WI TEST CENTER ADDRESS: 1525 Park Pl #400, Ashwaubenon, WI 54304 Please ...

Prometric

Test Center Manager

Harrisburg, PA · On-site

$17.50 - $20.75/hr

Test Center Manager The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the ...

prometric

Test Center Administrator (FT)

Philadelphia, PA · On-site

$13.25 - $16.25/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: PHILADELPHIA, PA, 19106 TEST CENTER ADDRESS: 601 WALNUT ST.,CURTIS CENTER, SUITE 150 WEST JOB OVERVIEW: The Test Center Administrator (TCA ...

prometric

Test Center Administrator (PT)

Pittsburgh, PA · On-site

$12.75 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Pittsburgh, PA 15237 TEST CENTER ADDRESS: 5700 Corporate Dr, Suite 400 What To Expect On Test Day_2026.mp4 Please complete this brief ...

prometric

Test Center Administrator (PT)

Des Moines, IA · On-site

$13 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Des Moines, IA TEST CENTER ADDRESS: 1260 Office Plaza Dr, West Des Moines, IA 50266 Please complete this ...

prometric

Test Center Administrator (PT)

Pittsburgh, PA · On-site

$12.75 - $15.50/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Pittsburgh, PA 15237 TEST CENTER ADDRESS: 5700 Corporate Dr, Suite 400 What To Expect On Test Day_2026.mp4 Please complete this brief ...

prometric

Test Center Administrator (PT)

Louisville, KY

$12.75 - $15.25/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Louisville, Kentucky TEST CENTER ADDRESS: 7400 New Lagrange Road, Suite 110 Please complete this brief ...

prometric

Test Center Administrator (FT)

Smyrna, GA · On-site

$13 - $15.75/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Smyrna, GA 30080 TEST CENTER ADDRESS: 2400 Lake Park Drive JOB OVERVIEW: The Test Center ...

prometric

Test Center Administrator (FT)

Troy, MI

$12.50 - $15.25/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Troy, MI TEST CENTER ADDRESS: 5480 Corporate Dr Ste 120, Troy, MI 48098 Please complete this brief ...

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Test Center information

What is a test center?

Test Centers are specialized facilities where standardized exams, certification tests, or assessments are administered in a secure and controlled environment. They are often used for educational, professional, or licensure purposes, and ensure that test-takers follow strict procedures to maintain the integrity of the exam. Test Centers may be operated by educational institutions, private companies, or testing organizations, and can offer both computer-based and paper-based testing.

What are the key skills and qualifications needed to thrive as a test center administrator, and why are they important?

To thrive as a Test Center Administrator, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with testing software platforms, secure browser systems, and basic computer troubleshooting is essential. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills. These capabilities ensure secure, efficient, and fair test administration, creating a positive experience for test-takers and maintaining the integrity of the testing process.

What are some common challenges faced by test center administrators, and how can they be managed effectively?

Test Center Administrators often face challenges such as managing high-stress testing environments, handling last-minute technical issues, and ensuring strict adherence to testing protocols. Balancing the needs of test-takers while maintaining security and integrity is crucial. Effective communication, strong organizational skills, and routine checks of equipment and procedures can help manage these challenges. Building a supportive rapport with both candidates and colleagues also contributes to a smoother testing experience.

What is the difference between Test Center vs Testing Coordinator?

AspectTest CenterTesting Coordinator
CredentialsTypically requires certification in testing administration or related fieldsOften requires certification in testing management or project coordination
Work EnvironmentDedicated testing facilities, often in educational or corporate settingsOffice or administrative settings, coordinating testing schedules and staff
Employer & IndustryEducational institutions, certification bodies, corporate training centersEducational institutions, testing agencies, corporate HR departments
Search & Comparison IntentUnderstanding testing locations, administration, and setupManaging testing processes, scheduling, and staff coordination

The main difference is that a Test Center primarily focuses on providing physical locations and administering tests, while a Testing Coordinator manages the planning, scheduling, and overall coordination of testing activities. Both roles are essential in the testing industry but serve different functions within the testing process.

More about Test Center jobs

What cities are hiring for Test Center jobs?

Cities with the most Test Center job openings:

What are the most commonly searched types of Test Center jobs?

The most popular types of Test Center jobs are:

What states have the most Test Center jobs?

States with the most job openings for Test Center jobs include:

Test Center jobs near you
Infographic showing various Test Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Test Center Manager

Ashwaubenon, WI • On-site

Prometric
IT Services • 1 - 5K employees

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

478th of 496 rated business services

Good training

Learn more about Prometricexternal

$20/hr

Full-time

Vision, Retirement

Re-posted 17 days ago

Job description

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Manager
REPORTS TO: Channel Engagement Manager or Sr. Manager
DEPARTMENT: Test Center
LOCATION: Ashwaubenon, WI
TEST CENTER ADDRESS: 1525 Park Pl #400, Ashwaubenon, WI 54304
Please complete this brief questionnaire
What To Expect On First Day(VIDEO)
JOB OVERVIEW
The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams.
Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires TCMs to manage all aspects of the testing facilities, financial practices, personnel and maintain set policies and guidelines to uphold the highest standard for exam integrity in the world.
PERKS
  • 12 Paid Holidays Off annually based on work schedule and start date
  • No selling or quotas
  • Office setting environment
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA
  • Legal

RESPONSIBILITIES
  • Ensure that the facilities, operations, and performance at the assigned test center consistently meets the standards of Prometric and its testing clients.
  • Plan regular staff schedules and supervise both regular as well as temporary Test Center Administrators
  • Have an understanding of how test center operating costs impact Prometric's key financial and business drivers and performance against corporate metrics
  • Educate staff on the rationale behind the key performance levers for the business and coach staff how to efficiently achieve the targets
  • Supervise security/verification procedures of test candidates arriving for registration, ensuring that identification and confirming eligibility is carried out correctly.
  • Responsible for hiring and training of new Test Center Administrators
  • Review and approve timesheets and expenses for all staff
  • Provide security at the testing facilities by ensuring all locks and security systems are properly used. The TCM is responsible for holding keys to the testing facility
  • Represents the organization with professionalism
  • Has sufficient knowledge of basic technology to resolve common issues
  • File detailed reports on any irregular test center situations or complaints
  • Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.
  • Resolve, report or escalate candidate and/or building problems to the appropriate department or manager
  • Engage with property management to maintain a safe and comfortable testing environment
  • Acts as a TCA to administer tests
  • Actively participates in Prometric quality assurance, audit programs and other company initiatives as a team player.
  • Maintain a deep knowledge of policies, practices, and procedures.

QUALIFICATION REQUIREMENTS
EDUCATION
  • High school diploma or equivalent
  • College experience a plus

EXPERIENCE
  • Minimum of two years of customer service experience required (call center, retail, restaurant, etc.)
  • One year of management or supervisory experience required
  • Must be 18 years of age to qualify

SKILLS
  • Ability to communicate with candidates effectively and with professionalism and authority
  • Ability to learn and apply verbal and written operational instructions
  • Ability to make decisions using appropriate situational judgement
  • Ability to write detailed, accurate and professional reports and correspondence
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
  • Availability - Should be flexible to work various days and times including evening and weekends, subject to change according to testing demands.
  • Ability to effectively manage situations that require conflict resolution

PHYSICAL JOB REQUIREMENTS
  • Must be able to bend, stoop, and lift up to 40 pounds
  • Ability to remain in a stationary position for extended periods of time while administering exams
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

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