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Tenant Service Coordinator Jobs (NOW HIRING)

Ascend

Tenant Coordinator

Los Angeles, CA

With excellent customer service skills, the Tenant Coordinator will also work with tenants resolving issues and executing on special requests. The successful Tenant Coordinator will work with vendors ...

cxb

Tenant Services Coordinator, Betances

New York, NY · On-site

Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator ... social service and building management informed of tenant involvement * Perform other duties as ...

Ascend

Tenant Coordinator

San Francisco, CA

$25 - $26/hr

With excellent customer service skills, the Tenant Coordinator will also work with tenants resolving issues and executing on special requests. The successful Tenant Coordinator will work with vendors ...

Ascend

Tenant Coordinator

San Mateo, CA

$55K - $57K/yr

With excellent customer service skills, the Tenant Coordinator will also work with tenants resolving issues and executing on special requests. The successful Tenant Coordinator will work with vendors ...

cxb

Tenant Services Coordinator, 90 Sands

New York, NY · On-site

Tenant Services Coordinator Reporting to the Assistant Director, Tenant and Aging Services, the ... social service and building management informed of tenant involvement * Perform other duties as ...

Avison Young

Tenant Services Coordinator

Tysons, VA · On-site

$27 - $31/hr

Ensure high quality customer service for tenants, including work orders and tenant requests. Assist with coordinating building events as required (i.e., fire drills, tenant appreciation, holiday ...

Avison Young

Tenant Services Coordinator

Fairfax, VA

$27 - $31/hr

The Tenant Coordinator reports to the Property Manager and supports the Property Management team to meet the tenant service needs of the building. The individual in this position will assist and ...

Avison Young

Tenant Services Coordinator

Tysons, VA · On-site

$27 - $31/hr

Overview The Tenant Coordinator reports to the Property Manager and supports the Property Management team to meet the tenant service needs of the building. The individual in this position will assist ...

LHH US

Tenant Services Coordinator

Norfolk, VA · On-site

$20 - $23/hr

The Coordinator ensures the highest possible level of customer service to tenants and building guests. The position is also responsible for interaction and clear communication with vendors and ...

LHH US

Tenant Services Coordinator

Norfolk, VA · On-site

$20 - $23/hr

The Coordinator ensures the highest possible level of customer service to tenants and building guests. The position is also responsible for interaction and clear communication with vendors and ...

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Tenant Service Coordinator information

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How much do tenant service coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tenant service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Tenant Service Coordinator vs Leasing Consultant?

AspectTenant Service CoordinatorLeasing Consultant
Required CredentialsHigh school diploma; customer service experience; sometimes property management certificationHigh school diploma; sales or customer service experience; real estate license often preferred
Work EnvironmentResident-focused, property management offices, on-site at residential communitiesSales-driven, leasing offices, on-site at apartment communities
Employer & Industry UsageProperty management companies, residential complexesReal estate firms, property management companies, leasing agencies
Common Search & ComparisonYesYes

The main difference is that a Tenant Service Coordinator primarily handles resident relations, maintenance requests, and community engagement, focusing on tenant satisfaction. In contrast, a Leasing Consultant mainly focuses on marketing units, showing apartments, and closing lease agreements. Both roles are essential in property management but serve different functions within the resident lifecycle.

How much do tenant service coordinators make in the US?

Tenant Service Coordinators in the US typically earn an average annual salary between $40,000 and $55,000, depending on experience, location, and employer size. They often require strong communication skills and knowledge of property management software to perform their duties effectively.

What cities are hiring for Tenant Service Coordinator jobs?

Cities with the most Tenant Service Coordinator job openings:

What states have the most Tenant Service Coordinator jobs?

States with the most job openings for Tenant Service Coordinator jobs include:

What are popular job titles related to Tenant Service Coordinator jobs?

For Tenant Service Coordinator jobs, the most frequently searched job titles are:

Tenant Service Coordinator jobs near you
Infographic showing various Tenant Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Tenant Coordinator

Los Angeles, CA

Ascend
Hospitality Services • 1 - 5K employees
Learn more about Ascendexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Choice Hotels rating

4.8

Company rating: 4.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

93rd of 109 rated hotels

Job description

Ascend Talent Solutions Job Description

Job Description – The Tenant Coordinator will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service skills, the Tenant Coordinator will also work with tenants resolving issues and executing on special requests. The successful Tenant Coordinator will work with vendors and other building management team members to ensure procedures are followed throughout the building. Additional responsibilities for the Tenant Coordinator include the following: 
  
Responsibilities Include: 
  • Provides direct administrative support to Director, Operations (Account Manager), Chief Engineer (CE) and tenants as needed
  • Serves as the main point of contact (POC) for service requests from tenants
  • Entry of tenant service requests into work order system
  • Ensures that 100% of the Certificate of Insurance (COI) for tenants and contractors are accurate and in compliance with standards
  • Responsible for the overall cleanliness of the reception, lobby, and applicable work area
  • Assists in management audits and prepares all files and records in preparation for the audit
  • Prepare and send all in and outgoing mail and packages
  • Internal and external correspondence
  • Create, maintain, review, purge and forward files to appropriate storage location in accordance with company record retention policy
  • Update and file all documents for vendors and customers and ensure that contract and lease administration files are accurate and up to date
  • Maintain and update employee, clients and customer contact databases
  • Organize departmental meeting and travel arrangements
  • Enforces compliance with insurance requirements among tenants, contractors, vendors and suppliers. Documents incidents of potential liability to property and equipment and forwards information to appropriate risk management personnel.
  • Manages the new tenant welcome and orientation program
  • Revises and distributes updated property manuals (as needed) within the portfolio with the assistance of the property team members. Property manuals include, but are not limited to the Tenant Handbook, Team Handbook, Hazard Communication Program, Building and Tenant Emergency Response Manuals, Space Utilization Guide and Lease Summary Book
  • Ad hoc administrative requests
  • Process all aspects of accounts receivable
  • Obtain completed W-9 forms from all vendors
  • Initiates cost reduction programs relative to office supplies, equipment and furnishings and maintain such
  • Negotiates office equipment leases and maintenance agreements while ensuring technological advancement of support systems fall within budget guidelines
  • Coordinates timely repair and maintenance of office equipment
  • Tracks budget line items relating to administrative account purchases and resolves negative variances relative to budget
  • Prepare manual adjustment forms for all miscellaneous tenant service requests and ensure they are processed correctly on a monthly basis
  • Ensure engineers take monthly readings from electric meters for tenants that have supplemental units.
  • Enter data on tracking spreadsheet, calculate what is owed, bill the tenants, and add charges to monthly manual adjustment 
  • Prepare invoices to be billed back to clients and send out accordingly for payment. 
 
Position Requirements 
  • 2+ years of previous Coordinator experience with commercial real estate experience a real plus! 
  • Highly proficient in Microsoft Word, Excel, and Outlook. 
  • Professional, reliable, flexible and have a positive, can-do attitude. 
  • Excellent attention to detail with strong customer service skills and ability to prioritize 
  • Ability to communicate well in both written and verbal communication forms. 
  • Proactive attitude and volunteers willingly to take on additional responsibilities and assist with other team members’ projects. 
  • Interest in real estate. 
 
Education 
  • Bachelor’s degree and similar work experience
  
Benefits 
  • PTO, PST, Medical, Dental, and Vision 
Compensation 
  • 50K - 55K Yearly

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