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Tenant Manager Jobs in Tennessee (NOW HIRING)

Ares Operations LLC

Associate Property Manager

Nashville, TN · On-site

$14.75 - $17.75/hr

Prepare tenant correspondence as directed by the Property Manager. Property Performance * Track and code invoices to ensure accurate and timely processing of property expenses. * Manage vendor ...

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Tenant Manager information

What is a tenant manager?

Tenant Managers are professionals responsible for overseeing the relationship between property owners and tenants in residential, commercial, or industrial properties. Their duties typically include handling lease agreements, addressing tenant concerns or complaints, coordinating maintenance and repairs, and ensuring compliance with property policies and local regulations. Tenant Managers play a key role in maintaining tenant satisfaction and ensuring properties are well-managed and profitable for owners.

What are the key skills and qualifications needed to thrive as a tenant manager?

To thrive as a Tenant Manager, you need a solid understanding of property management principles, lease administration, and conflict resolution, often supported by experience or a degree in real estate or business. Familiarity with property management software (such as Yardi or AppFolio) and knowledge of relevant housing laws are typically required. Exceptional communication, problem-solving, and organizational skills help build strong tenant relationships and respond effectively to issues. These competencies are essential to ensure tenant satisfaction, maintain property value, and uphold legal compliance.

What are the most common challenges faced by tenant managers, and how can they be effectively addressed?

Tenant Managers often encounter challenges such as handling tenant disputes, managing maintenance requests efficiently, and balancing the needs of multiple tenants while ensuring compliance with property policies. Effective communication, strong organizational skills, and prompt problem-solving are crucial in addressing these issues. Building positive relationships with tenants and working closely with maintenance, leasing, and property management teams can help create a supportive and responsive environment, ultimately leading to smoother operations and higher tenant satisfaction.

What is the difference between Tenant Manager vs Property Manager?

AspectTenant ManagerProperty Manager
CredentialsOften requires leasing or property management certifications, real estate licensesSimilar credentials, including real estate licenses and property management certifications
Work EnvironmentPrimarily interacts with tenants, handles lease agreements, tenant issuesOversees entire property operations, including maintenance, leasing, and tenant relations
Employer & Industry UsageUsed mainly in residential leasing companies, property management firms
Search & Comparison IntentPeople compare to understand tenant-focused roles, lease management

While both roles involve managing rental properties, a Tenant Manager primarily focuses on tenant relations, lease agreements, and resolving tenant issues. A Property Manager has a broader scope, overseeing the entire property operations, maintenance, and tenant management. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Tenant Manager jobs in Tennessee?

For Tenant Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Tenant Manager jobs in Tennessee look for?

The top searched job categories for Tenant Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Tenant Manager jobs?

Cities in Tennessee with the most Tenant Manager job openings:

Tenant Manager jobs near you
Infographic showing various Tenant Manager job openings in Tennessee as of June 2026, with employment types broken down into 6% As Needed, 6% Full Time, and 88% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

RTG Tenant Services Coordinator (Johnson City, TN)

PYA P C

Johnson City, TN • On-site

Full-time

Medical, Life, Retirement

Posted 8 days ago

Key responsibilities

  • Develop and maintain positive tenant relations by providing responsive quality services.

  • Monitor and report regulatory compliance concerns to the Property Manager.

  • Oversee workorder software, receive maintenance requests, and ensure timely resolution, including responding to after-hours emergencies.

Job description

COMPANY OVERVIEW

Realty Trust Group (RTG) is a national leader in providing comprehensive real estate solutions for the healthcare industry. With a team of over 150 dedicated professionals, we serve clients in more than 40 states across the country. Our objective, accountable, and trusted expertise enables us to deliver innovative solutions in healthcare real estate through a comprehensive range of services, including advisory, development, transactions, operations, and regulatory compliance. 

We are honored to have received the "Best Places to Work" recognition from Modern Healthcare for six consecutive years, a testament to our unwavering commitment to fostering an exceptional work environment that values the well-being and professional growth of our employees. Furthermore, RTG was recently named a "Best in Business" company and ranked among the Top Healthcare Development Companies by Modern Healthcare, solidifying our position as a leader in the industry. 

In addition to our accolades, we currently manage a portfolio of over 26 million square feet of healthcare assets and have successfully completed healthcare transactions totaling more than $3 billion, reinforcing our expertise and reputation in the industry. 

With offices in Nashville, Knoxville, and Johnson City, TN; Atlanta, GA; Tampa, FL; Houston, TX; and Greensboro, NC, we are well-positioned to deliver exceptional services tailored to the diverse needs of our clients nationwide. 

For more information about RTG and our innovative healthcare real estate services, visit www.realtytrustgroup.com. Stay connected with us on Facebook, YouTube, and LinkedIn for the latest industry insights and company updates. 

JOB DESCRIPTION and RESPONSIBILITIES

The Tenant Services Coordinator works under the direct supervision of a Property Manager and/or Senior Property Manager to implement policies, procedures, and programs that will ensure well-managed, well-maintained facilities, consistent with regulatory requirements, placing maximum emphasis on securing a positive response to concerns and needs of the client and customer while increasing the value of a defined portfolio of properties. Specific responsibilities include: 

  • Develop and maintain positive tenant relations by creating and sustaining good will between landlord and tenant by providing consistently responsive quality services. 
  • Assess tenant satisfaction and creates/implements action plans to improve this metric.
  • Monitor and report regulatory compliance concerns to the Property Manager.
  • Collaborate on preparation and administration of operating and capital budgets, manage expenses to ensure that the property meets or exceeds budget expectations, and develop monthly reports documenting the results. 
  • Work with property accounting team on accounts receivable, accounts payable, related financial analytics and lease administration. 
  • Contribute to preparation of a monthly report to client, as well as be responsible for other necessary reports, forms, and required documents. 
  • Implement internal departmental policies and procedures and customize application to portfolio. 
  • Secure appropriate bids, negotiate, and administrate service contracts.
  • Monitor vendor performance with authority to recommend necessary changes if performance metrics are not met.  
  • Maintain tenant files, including lease documents, certificates of insurance, and other required documents and notices.
  • Maintain vendor files, including vendor agreements, certificate of insurance, and other required documents and notices. 
  • Oversee workorder software, receive maintenance requests and ensure timely resolution, including responding to after-hours emergencies. 
  • Coordinate and assist with tenant move-ins and move-outs. 

     COMPETENCIES

  • Must work well together and in a professional team environment. 
  • Adaptable. 
  • Strong communicator. 
  • Detail oriented. 
  • Organized. 
  • Problem solver. 
  • Multi-tasker. 
  • Self-starter. 
  • Able to accept constructive criticism. 
  • Timely decision-maker.

EDUCATION AND EXPERIENCE

  • High school graduate. Associate's or Bachelor's degree is preferred. 
  • Commercial Property management, facilities management, and/or brokerage experience or equivalent preferred.
  • Proficient with Microsoft Office Suite. Experience in Yardi Property Management software preferred. Experience with MLS platforms and other real estate databases (CoStar, LoopNet).

ALLOCATION OF TIME

  • Client / Project Work – 90% 
  • Administrative – 10%

BENEFITS

RTG offers a competitive compensation package, including an incentive-based compensation plan, health, life and long-term disability insurance; 401(k) with company matching; and profit sharing.


To apply to this role or to view our other opportunities, please visit: www.realtytrustgroup.com/careers