ZipRecruiter

Log In

1

Temporary Technical Support Engineer Jobs in Virginia

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... You will perform deep technical troubleshooting, analyze logs across our cloud infrastructure ...

Content Guru

Support Engineer

Reston, VA · On-site

What we are looking for Were seeking a proactive and motivated Support Engineer with strong technical and communication skills. Youll take ownership of customer incidents and service requests from ...

Content Guru

Support Engineer

Reston, VA · On-site

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Content Guru

Support Engineer

Reston, VA

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Cooley

Product Support Engineer

Reston, VA

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Cooley LLP

Product Support Engineer

Reston, VA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Technical curiosity and ability to dive into application behavior, data structures, and systems

Arete Technologies, Inc.

Technical support

Richmond, VA

$37K - $46K/yr

... end user technical support for both software and hardware.. Also, provide maintenance ... programming. Associated degree or higher is desired. ITIL certification Qualifications Personal ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site

As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ... From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ... From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical ...

Antithesis Operations LLC

Support Engineer

Vienna, VA · On-site

$75K - $100K/yr

About the Role Our Support Engineers are the first escalation for customer support requests. They ... For requests that exceed their scope, they possess the technical expertise to route them to the ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a ... temporary employment. The benefits that generally apply to regular, full-time employees include:

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people. Do you thrive in a ... temporary employment. The benefits that generally apply to regular, full-time employees include:

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a ... temporary employment. The benefits that generally apply to regular, full-time employees include:

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people. Do you thrive in a ... temporary employment. The benefits that generally apply to regular, full-time employees include:

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsTemporary Technical Support Engineer JobsTemporary Technical Support Engineer Jobs in Virginia

Temporary Technical Support Engineer information

What is a Temporary Technical Support Engineer?

A Temporary Technical Support Engineer is an IT professional hired on a short-term basis to assist with technical issues, troubleshoot hardware and software problems, and support end-users. These roles are often project-based or used to cover peak periods, staff absences, or specific initiatives. Temporary Technical Support Engineers work with customers or internal teams to resolve technical problems quickly and efficiently, ensuring minimal disruption to business operations. They may also assist with system installations, upgrades, and routine maintenance tasks.

What are some typical challenges faced by Temporary Technical Support Engineers, and how can they be addressed?

Temporary Technical Support Engineers often encounter challenges such as quickly adapting to new systems, understanding company-specific protocols, and efficiently resolving a variety of technical issues within a limited timeframe. To overcome these, it's important to proactively seek out documentation, ask clarifying questions during onboarding, and leverage the expertise of permanent team members. Building strong communication skills and maintaining a customer-focused attitude also help in providing effective support and integrating smoothly with the existing team.

What is the difference between Temporary Technical Support Engineer vs Technical Support Specialist?

AspectTemporary Technical Support EngineerTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldOften requires similar certifications or degrees, such as CompTIA A+ or Network+
Work EnvironmentTemporary, often on-site or remote, supporting specific projects or short-term needsPermanent or long-term, supporting ongoing customer issues in various industries
Employer & Industry UsageUsed by tech companies, IT service providers, and organizations needing short-term supportCommon across IT departments, tech firms, and customer service centers

The main difference is that a Temporary Technical Support Engineer is hired for short-term projects or seasonal needs, while a Technical Support Specialist typically holds a permanent position providing ongoing support. Both roles require similar skills and certifications, but their employment duration and scope differ.

What are the key skills and qualifications needed to thrive as a Temporary Technical Support Engineer, and why are they important?

To thrive as a Temporary Technical Support Engineer, you generally need a background in IT or computer science, strong troubleshooting abilities, and experience with help desk operations. Familiarity with ticketing systems like Zendesk or ServiceNow, knowledge of operating systems, and relevant certifications such as CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure rapid, effective technical resolutions and customer satisfaction in a fast-paced, short-term support environment.
What are the most commonly searched types of Technical Support Engineer jobs in Virginia? The most popular types of Technical Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Temporary Technical Support Engineer jobs? Cities in Virginia with the most Temporary Technical Support Engineer job openings:
Temporary Technical Support Engineer jobs near you
Software Technical Support Engineer Intern

Software Technical Support Engineer Intern

IPConfigure, Inc.

Norfolk, VA

$15/hr

Other

Posted 14 days ago

Job description

Company Description

Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.


Job Summary

IPConfigure, Inc. is searching for a Software Technical Engineer Intern to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office.

Duties/Responsibilities

  • Communicate technically complex information with IPConfigure's customers via telephone, written correspondence, and electronic services.
  • Analyze customers' problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved.
  • Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems.
  • Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training.
  • Identify and report both software bugs and customer suggestions.


Additional Responsibilities

  • Build servers that customers have ordered and install required software.
  • Cycle new cameras through the lab for testing.
  • Install network switches and run cables.
  • Visit customer sites and troubleshoot issues if remote access is not available.
  • Limited travel may be required to support company events.

Required Skills/Abilities

  • Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively.
  • Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution.
  • Networking background.
  • Experience with LinuxORWindows system administration.
  • Debugging, troubleshooting skills are required.
  • Strong problem solving skills are essential.
  • Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired.
  • Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
  • All associates will perform duties as requested by management.


Education

  • Currently pursuing or recently completed a degree in Information Technology, Computer Science, Electrical Engineering, or a related field.


Bonus Experience

  • Helpdesk experience.
  • Cloud or hosted infrastructure experience.
  • Ability to write scripts for automation.
  • Experience with RESTful Web APIs.


IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

Apply