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Temporary Outbound Customer Service Jobs (NOW HIRING)

Customer Service

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Servicing - Customer Care Specialist

Rochester, MI · On-site

$16/hr

Experience handling a high volume of inbound and outbound customer calls. * Excellent verbal and written communication skills. * Strong customer service, problem-solving, and conflict resolution ...

New

Customer Service

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Servicing - Customer Care Specialist

Rochester, MI · On-site

$16/hr

Experience handling a high volume of inbound and outbound customer calls. * Excellent verbal and written communication skills. * Strong customer service, problem-solving, and conflict resolution ...

New

Customer Service

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Servicing - Customer Advocate

Ferndale, MI · On-site

$16 - $22.85/hr

Handle inbound and outbound calls to discuss account status, payment options, and available ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

New

Customer Service

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Servicing - Customer Advocate

Ferndale, MI · On-site

$16 - $22.85/hr

Handle inbound and outbound calls to discuss account status, payment options, and available ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

New

Robert Half

Customer Service

Hauppauge, NY · On-site

$16.25 - $22/hr

Coordinate inbound and outbound customer interactions to identify needs and support business growth ... Work closely with internal teams to ensure orders, requests, and service issues are handled ...

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Temporary Outbound Customer Service information

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$10

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$26

How much do temporary outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for temporary outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Outbound Customer Service vs Temporary Inbound Customer Service?

AspectTemporary Outbound Customer ServiceTemporary Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming calls from customers seeking support or information
Work EnvironmentCall centers, remote setups, or office settingsCall centers, remote setups, or office settings
Required SkillsCommunication, persuasion, active listeningCommunication, problem-solving, active listening
Common CertificationsCustomer service training, communication skillsCustomer service training, communication skills

Temporary Outbound Customer Service involves making outgoing calls to engage with customers, while Temporary Inbound Customer Service focuses on handling incoming calls. Both roles require strong communication skills and are often found in call centers or remote work environments. The main difference lies in the nature of the calls—outbound versus inbound—though they share similar credentials and industry usage.

What is a temporary outbound customer service role?

A temporary outbound customer service role involves contacting customers proactively, such as making follow-up calls or surveys, usually for a limited period. These positions often require strong communication skills, the use of customer relationship management (CRM) tools, and may be scheduled for short-term assignments to support specific campaigns or projects.

What cities are hiring for Temporary Outbound Customer Service jobs?

Cities with the most Temporary Outbound Customer Service job openings:

What are the most commonly searched types of Outbound Customer Service jobs?

The most popular types of Outbound Customer Service jobs are:

What states have the most Temporary Outbound Customer Service jobs?

States with the most job openings for Temporary Outbound Customer Service jobs include:

Temporary Outbound Customer Service jobs near you

OUTBOUND CUSTOMER RELATIONS SPECIALIST

Keffer Volkswagen

Gastonia, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Team and Help Build Customers for Life

Are you passionate about delivering exceptional customer service and building lasting relationships? We're looking for a motivated, energetic, and customer-focused Outbound Customer Retention Specialist to strengthen our service department by reconnecting with existing customers, increasing appointment retention, and creating an outstanding ownership experience.

This is more than a call center position. You will play a critical role in customer satisfaction, service retention, and dealership growth.

Primary Responsibilities
  • Contact customers due for maintenance, repairs, recalls, and declined services.
  • Schedule and confirm service appointments.
  • Follow up with customers after their service visit to ensure satisfaction.
  • Re-engage inactive customers and encourage them to return.
  • Maintain accurate customer records within the CRM.
  • Meet daily outbound call, appointment, and retention goals.
  • Communicate professionally while representing the dealership's values and commitment to customer care.
Non-Negotiable Core Competencies Professional Communication
  • Builds trust and rapport quickly.
  • Communicates confidently and professionally by phone.
  • Demonstrates active listening and empathy.
Consistency & Persistence
  • Maintains a positive attitude throughout the day.
  • Achieves daily inbound and outbound call expectations.
  • Handles rejection professionally and remains motivated.
Appointment Generation
  • Successfully converts customer conversations into scheduled appointments.
  • Creates urgency while maintaining a customer-first approach.
  • Consistently meets appointment conversion goals.
CRM & Documentation
  • Accurately documents every customer interaction.
  • Maintains complete and organized customer records.
  • Follows established dealership communication processes.
Customer Retention Focus
  • Understands the importance of long-term customer relationships.
  • Creates positive experiences that encourage repeat business.
  • Supports dealership Customer Satisfaction (CSI) and retention initiatives.
What We're Looking For

The ideal candidate possesses:

  • Outstanding verbal communication skills
  • Positive attitude and strong work ethic
  • Excellent organizational skills
  • Confidence speaking with customers over the phone
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency
  • Previous customer service, hospitality, call center, or dealership experience is preferred but not required.
Performance Expectations
  • Outbound calls completed
  • Appointment show rate
  • Service retention percentage
  • Customer satisfaction results
  • CRM accuracy and documentation
  • Daily productivity and goal achievement
Why Join Our Team?
  • Competitive hourly pay plus performance incentives
  • Paid training and ongoing development
  • Career advancement opportunities
  • Supportive team environment
  • Health, dental, and vision benefits
  • Paid time off
  • 401(k) with company match (where applicable)
  • Employee discounts

If you enjoy helping people, thrive on achieving goals, and want to make a measurable impact on customer loyalty, we'd love to meet you.

Apply today and help us create customers for life.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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