Temporary Hospitality Internships Jobs (NOW HIRING)

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Equivalency Link

https://hr.uky.edu/employment/working-uk/equivalencies

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Job Summary

Responsibilities encompass a range of tasks such as welcoming guests, administering wristbands, overseeing elevator operations, attending to suite patrons, and upholding the exclusivity of premium areas. Team members will contribute to the seamless operation of premium areas at UK athletic facilities on home game days throughout the 2026-2027 season. Working all 7 home football games isREQUIRED, with additional game day opportunities possible throughout the year.

Essential Functions

• Ability to work in a high-paced environment, provide excellent customer service (i.e. exhibiting professional and courteous manner at all times), work well on a team and possess a working knowledge of game day policies and procedures.
• Assist the operations team with comprehensive event execution across all UK Athletics venues and spaces.
• Execute setup and teardown tasks for athletic contests, team practices, and external facility rentals.
• Perform routine venue maintenance and pre/post-event housekeeping checks to ensure facilities meet safety and aesthetic standards.
• Serve as a primary point of contact for patrons by providing directional assistance, ushering guests to seats, and answering general inquiries.
• Monitor crowd flow and maintain safety protocols within assigned zones, collaborating with security personnel when necessary.
• Enforce venue policies courteously and professionally to ensure a positive spectator experience.
• Operate ticketing hardware and software systems to process sales and manage gate admissions efficiently.
• Scan tickets, distribute credentials, and monitor entry points to prevent unauthorized access.
• Resolve basic ticketing discrepancies or direct patrons to box office supervisors for advanced assistance.
• Direct incoming vehicle traffic in parking lots and decks surrounding athletic venues to maximize capacity and safety.
• Assist with vehicle staging, VIP parking management, and post-event egress routes.

Education Requirement

High School Diploma or GED

Experience Requirement

Prior customer service experience, preferred

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 3. Intermittent (10% - 50% of the time)

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting, or positioning patients, equipment, or materials: 3. Intermittent (10% - 50% of the time)

G. Repetitive motion: 4. Regular (50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 2. Occasional (10% of the time)

J. Risk of injuries from use of equipment on the job: 2. Occasional (10% of the time)

K. Job-related travel: 3. Intermittent (10% - 50% of the time)

L. Loud noises: 2. Occasional (10% of the time)

M. Temperature extremes: 3. Intermittent (10% - 50% of the time)

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 2. Occasional (10% of the time)

Q. Cuts/Punctures: 2. Occasional (10% of the time)

R. Bloodborne/airborne pathogens: 3. Intermittent (10% - 50% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. (<10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): None

Physical Demands

All jobs require lifting, extensive walking and/or lengthy periods of standing along with exposure to both natural (i.e. weather) and event (i.e. music/crowd volume) related elements. Must be available on weekends, some additional week days and evenings required.

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.