Technical Writer
Location: Lawrenceville, GA
Department: IT
Job Type: Contract
Contract Duration: Long Term
Schedule: Standard Business Hours
About the Role:We are seeking an experienced Technical Writer to support the Gwinnett County IT department. The ideal candidate will create and maintain technical documentation including SOPs, standards, user guides, flowcharts, training materials, and interactive forms for both technical and non-technical audiences.
Responsibilities:Document IT processes, standards, and internal applications
Develop SOPs, manuals, technical specifications, and training materials
Collaborate with SMEs, engineers, developers, and project teams
Gather and validate technical and business requirements
Create flowcharts, diagrams, charts, and visual aids
Edit and maintain documentation for accuracy and consistency
Ensure documentation aligns with organizational standards and process updates
Maintain templates, formatting standards, and best practices
Recommend improvements to documentation tools and workflows
Provide guidance on documentation standards when needed
Requirements:6+ years of professional technical writing experience
Bachelor’s degree in English, Communications, Journalism, Technical Writing, or related field (or equivalent experience)
Strong experience creating SOPs, standards, software instructions, and technical documentation
Experience with Information Mapping or topic-based writing methodologies
Strong writing, editing, proofreading, and grammar skills
Ability to simplify complex technical concepts into user-friendly language
Proficiency in MS Office Suite (Word, Visio, Excel, PowerPoint)
Strong document formatting and template management skills
Excellent communication and stakeholder management abilities
Ability to work independently and in a fast-paced environment
Position Highlights:Long-term contract opportunity
Competitive pay rate: $50/hr AI
Work with Gwinnett County IT department
Collaborative and team-oriented environment
Opportunity to support enterprise-level documentation initiatives