Temporary Customer Support Specialist
$30 - $35/hr
TeachTown is seeking temporary Customer Support Specialists to join our Customer Support & Integration team from June - September. Candidates will have exceptional customer service skills and ...
$30 - $35/hr
TeachTown is seeking temporary Customer Support Specialists to join our Customer Support & Integration team from June - September. Candidates will have exceptional customer service skills and ...
$30 - $35/hr
TeachTown is seeking temporary Customer Support Specialists to join our Customer Support & Integration team from June - September. Candidates will have exceptional customer service skills and ...
Wakefield, MA · On-site
$21/hr
Retirement
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Wakefield, MA · On-site
$21/hr
Retirement
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Wakefield, MA · On-site
$21/hr
Retirement
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Wakefield, MA · On-site
$21/hr
Retirement
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Wakefield, MA · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Wakefield, MA · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...
Nashville, TN · On-site
$24 - $27/hr
Medical
Dental
Vision
Retirement
PTO
Customer Support Specialist 8:00 - 4:30 Onsite What is IP Corporation? IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability ...
Quick apply
Nashville, TN · On-site
$24 - $27/hr
Medical
Dental
Vision
Retirement
PTO
Customer Support Specialist 8:00 - 4:30 Onsite What is IP Corporation? IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability ...
Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Medical
Retirement
PTO
Customer Support Specialist As a Customer Support Specialist at Teem, you will play a crucial role in providing exceptional customer service to our clients. Your main responsibilities will include:
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Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Medical
Retirement
PTO
Customer Support Specialist As a Customer Support Specialist at Teem, you will play a crucial role in providing exceptional customer service to our clients. Your main responsibilities will include:
Ballston Spa, NY · On-site
$18.25 - $24.50/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
Ballston Spa, NY · On-site
$18.25 - $24.50/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
Ballston Spa, NY · On-site
$19 - $28/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
Ballston Spa, NY · On-site
$19 - $28/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
$17.75 - $24/hr
Medical
Dental
Life
Retirement
PTO
Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...
$17.75 - $24/hr
Medical
Dental
Life
Retirement
PTO
Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...
$18.25 - $24.50/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
$18.25 - $24.50/hr
Retirement
PTO
Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ...
Northbrook, IL · Remote
$18 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...
New
Quick apply
Northbrook, IL · Remote
$18 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...
New
Cherry Hill, NJ · On-site
$40K - $70K/yr
PTO
Calm Water & Bath in Cherry Hill, NJ is hiring full‑time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. With multiple positions available, we're ...
Quick apply
Cherry Hill, NJ · On-site
$40K - $70K/yr
PTO
Calm Water & Bath in Cherry Hill, NJ is hiring full‑time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. With multiple positions available, we're ...
Overland Park, KS · On-site
$17.75 - $24/hr
Medical
Dental
Life
Retirement
PTO
Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...
Overland Park, KS · On-site
$17.75 - $24/hr
Medical
Dental
Life
Retirement
PTO
Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...
Mcallen, TX · On-site
$17 - $23/hr
Customer Support Specialist Location: Headquarters - McAllen Department: Customer Support / Contact Center Status: Full-Time, Non-Exempt Grow With Us At Rio Bank, every customer interaction matters.
Mcallen, TX · On-site
$17 - $23/hr
Customer Support Specialist Location: Headquarters - McAllen Department: Customer Support / Contact Center Status: Full-Time, Non-Exempt Grow With Us At Rio Bank, every customer interaction matters.
Northbrook, IL · On-site
$18 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...
Northbrook, IL · On-site
$18 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...
Madison, MS · On-site
$35K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are in search of a Customer Support Specialist. This position is set up for individuals who are looking to advance their career and provide support to our customers and users allowing us to grow ...
Madison, MS · On-site
$35K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are in search of a Customer Support Specialist. This position is set up for individuals who are looking to advance their career and provide support to our customers and users allowing us to grow ...
Columbia City, IN · On-site
$16.50 - $22.25/hr
The Customer Support Specialist is the main point of contact for our customer base through the various channels of sales. This will include, but is not limited to, our Distribution Partners ...
Columbia City, IN · On-site
$16.50 - $22.25/hr
The Customer Support Specialist is the main point of contact for our customer base through the various channels of sales. This will include, but is not limited to, our Distribution Partners ...
Orlando, FL · On-site
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...
Orlando, FL · On-site
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...
$11.06 - $12.87
3% of jobs
$12.87 - $14.69
3% of jobs
$14.69 - $16.50
8% of jobs
$17.68 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.31
16% of jobs
The median wage is $20.08 / hr.
$18.31 - $20.13
20% of jobs
$20.13 - $21.94
20% of jobs
$22.80 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.75
9% of jobs
$23.75 - $25.57
9% of jobs
$25.57 - $27.38
5% of jobs
$27.38 - $29.20
4% of jobs
$29.20 - $31.01
1% of jobs
$11
$20
$31
Cities with the most Temporary Customer Support Specialist job openings:
The most popular types of Customer Support Specialist jobs are:
States with the most job openings for Temporary Customer Support Specialist jobs include:
TeachTown is seeking temporary Customer Support Specialists to join our Customer Support & Integration team from June - September. Candidates will have exceptional customer service skills and specialize in application troubleshooting. They will be responsible for customer support including technical escalations, issue triage and technical requests via phone, email, or chat.  They will be well versed in our products to offer customers insights, tips on how to use features, and troubleshoot issues in a timely manner.  They will work closely with the Customer Success Managers and Account Managers to ensure an overall positive experience with TeachTown. This is a temporary role that is remote but will have dedicated support hours for coverage.
Key Responsibilities:
Respond promptly to support requests including technical client inquiries, issue triage, and how do I requests via phone, email, tickets or chat in a professional manner
Assist clients with product support.Â
Troubleshoot, analyze, and report product errors, failures, or malfunctions to the product team
Manage a detailed record of client interactions and transactions, including useful comments and feedback, according to standard operating procedures.Â
Develop and maintain working knowledge of current products and services offered by TeachTown.
Investigate, resolve, and provide root cause analysis on reported application issues
Effectively communicate timely updates to customers through the appropriate incident tracking tools
Build and maintain knowledge of the database backend, integrations, and business flows to assist with technical issue investigation and resolution
Help create technical documentation, including Knowledge Base articles
Other duties as assigned
Basic Qualifications:
2+ years of successful experience in a support or customer service role, preferably in either SaaS or education technology
2+ years of experience working with software support in a corporate setting
Working knowledge of remote service tools and help desk software
Proven knowledge of customer relationship management best practices.Â
Proven analytical and problem solving skills
Exceptional written and verbal communication skills
Proven experience with effectively managing multiple assignments with a sense of urgency, structure, and attention to detail
Proven experience working both independently and as part of a team and communicate at all levels of the company
Work Authorization:
US work authorization is required
About TeachTown
Our mission is to measurably improve the academic, behavioral, and adaptive functioning of students with disabilities. TeachTown offers teachers, parents, and clinicians proven software, curriculum, tools, and strategies that can help them meet educational goals and increase every child's intellectual and social functioning. Here at TeachTown, we are committed to research and evidence-based practices with an exclusive focus on serving the needs of children diagnosed with autism spectrum disorder, those with intellectual disabilities or developmental delays, and children with emotional and behavior disorders.
TeachTown's solutions are based on the principles of applied behavior analysis, which is the only scientifically validated therapy for students with moderate-to-severe learning disabilities. In addition, the use of machine learning and data analysis enables our software to dynamically adapt curriculum scope and provide personalized learning for each student, in a highly scalable manner.
All TeachTown employees are expected to display unquestionable integrity in every aspect of work and dealing with others. Respect for diversity and inclusion of all individuals is imperative to our business success, embedded in our culture and required.
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E-learning
51 - 200 Employees
Woburn, MA, US
2003