ZipRecruiter

Log In

1

On Call Customer Support Specialist Jobs (NOW HIRING)

STRADA Search Group

Customer Support Specialist

Howell, NJ · On-site

$18 - $24.25/hr

Customer Support Specialist Work Hours: 8:00am to 5:00pm, Monday through Friday, some overtime. Primary Job Function: Customer Support Specialists are responsible for fielding all customer inquiries ...

Kneaders Bakery & Cafe

Customer Support Specialist

$18.50 - $24.75/hr

Customer Support Specialist responsibilities include: * Respond to customer queries in a timely and accurate way, via phone or email * Identify customer needs and help customers place orders

New

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Border Bank

Customer Support Specialist

Fargo, ND · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Border Bank

Customer Support Specialist

Thief River Falls, MN · On-site

$17.50 - $23.50/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18.50 - $25/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

next page

Showing results 1-20

All Jobson call JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsOn Call Customer Support Specialist Jobs

On Call Customer Support Specialist information

See salary details

$11

$20

$31

How much do on call customer support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for on call customer support specialist in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between On Call Customer Support Specialist vs Customer Service Representative?

AspectOn Call Customer Support SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical knowledge may be requiredHigh school diploma or equivalent
Work EnvironmentRemote or on-site, often with flexible hours for urgent supportTypically in-office or call centers during regular hours
Employer & IndustryTech companies, service providers, healthcareRetail, telecom, banking, various customer-facing industries
Search & Comparison IntentFocus on urgent, on-demand support rolesGeneral customer service roles

The main difference is that On Call Customer Support Specialists handle urgent, on-demand support often outside regular hours, requiring flexibility and technical skills. Customer Service Representatives provide ongoing support during standard hours, focusing on general customer inquiries. Both roles are essential in customer service but differ in scope, hours, and urgency.

What cities are hiring for On Call Customer Support Specialist jobs?

Cities with the most On Call Customer Support Specialist job openings:

What are the most commonly searched types of Customer Support Specialist jobs?

The most popular types of Customer Support Specialist jobs are:

On Call Customer Support Specialist jobs near you

Customer Support Specialist

Birmingham, AL • On-site

Children's of Alabama
Health Care and Social Assistance • 5 - 10K employees

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

849th of 1,064 rated hospitals

Great coworkers

People enjoy working here

Recommended by parents

Learn more about Children's of Alabamaexternal

$16.75 - $22.75/hr

Part-time

Re-posted 21 days ago

Job description

In Communications at Main Campus McWane Building
Work schedule will be Part-time Benefits Eligible on the Evening Shift, Mon. - Tues. - 3:00pm - 10:30pm; Sat & Sun - 3:00pm - 10:30pm.
Summary:
The Customer Support Specialist is responsible for supporting COA Call Center and Communication operations within the organization, providing positive customer support experience while providing first-tier communications support utilizing various methods of communication with limited supervision. This role serves as an initial point of contact for customers; assisting with inquiries, routing call requests to appropriate business areas, creating and documenting service tickets, and escalating issues when needed. This position focuses on call customer service, communications and emergency notification support. The Customer Support Specialist follows established procedures to ensure timely and accurate service while maintaining a professional, respectful, and customer-focused environment. Strong communication, interpersonal, and teamwork skills are essential to supporting departmental objectives and delivering a positive customer experience.
Other information:
Knowledge of effective human relation and communications techniques.
Knowledge of communication devices and equipment.
Knowledge of general record keeping and filling systems.
Ability to react and make decisions quickly and accurately in stressful circumstances.
Ability to quickly sort and prioritize information regarding multiple incidents.
Ability to remain calm and obtain, retain and analyze information from distraught callers.
Ability to respond in a calm and effective manner.
Ability to learn and follow Hospital and departmental policies.
Ability to learn and follow procedures specified for emergencies such as tornadoes, fires, accidents, and numerous codes.
Ability to learn radio operation and related communications equipment procedures.
Ability to retain a multitude of facts.
Ability to maintain favorable public relations.
Ability to record relevant information correctly and completely.
Ability to solve problems and explain work instructions to new operators.
Ability to learn and overhead page messages in Spanish.
Credentials with Equivalent Qualifications:
Education with Equivalent Qualifications:
Essential:
* High School Diploma Graduate or Equivalent
Nonessential:
* Associates Degree in Computer Science
Experience with Equivalent Qualifications:
Children's of Alabama logo

About Children's of Alabama

Sourced by ZipRecruiter

Since 1911, Children’s of Alabama has provided specialized medical care for ill and injured children. Ranked among the best children’s hospitals in the nation by U.S. News & World Report, Children’s serves patients from every county in Alabama and nearly every state. With more than 3.5 million square feet, it is one of the largest pediatric medical facilities in the United States. Children’s offers inpatient and outpatient services at its Russell Campus on Birmingham’s historic Southside with additional specialty services provided at Children’s South, Children’s on 3rd and in Huntsville and Montgomery. Primary medical care is provided in more than a dozen communities across central Alabama. Children’s is the only health system in Alabama dedicated solely to the care and treatment of children. It is a private, not-for-profit medical center that serves as the teaching hospital for the University of Alabama at Birmingham (UAB) pediatric medicine, surgery, psychiatry, research and residency programs. The medical staff consists of UAB faculty and Children’s full-time physicians as well as private practicing community physicians. Our staff is committed to providing the finest pediatric healthcare to all children. We built our legacy on our core values of trust, teamwork, compassion, innovation and commitment. We know that every time we come through these doors we will live up to our high standards as we work to make a difference in children's lives. You've chosen a career that’s all about care. If you want to make a difference the life of children and their families, if you want to advance in your profession, if you appreciate good benefits, and want to work with outstanding medical professionals in a variety of areas, then Children’s of Alabama is where you belong.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1911

Social media

FacebookTwitter

View All Children's of Alabama Jobs

What Children's Of Alabama employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply