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How much do part time customer support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time customer support specialist in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a part time customer support specialist do?

A Part Time Customer Support Specialist assists customers by addressing their questions, resolving issues, and providing information about products or services, usually through phone, email, or chat. They typically work fewer hours than full-time staff, making this role ideal for students, parents, or anyone needing a flexible schedule. Their responsibilities include troubleshooting problems, tracking customer inquiries, and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a part time customer support specialist, and why are they important?

To thrive as a Part Time Customer Support Specialist, you need strong problem-solving abilities, effective communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help you build rapport with customers and resolve issues efficiently. These skills and qualities are important because they ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation of the company.

What are some common challenges faced by part time customer support specialists, and how can they be managed effectively?

Part-time customer support specialists often encounter challenges such as managing fluctuating workloads during peak hours and staying updated on product or policy changes due to limited hours. Effective communication with full-time teammates and utilizing knowledge bases or internal resources can help bridge information gaps. Additionally, time management and prioritization skills are essential for handling multiple inquiries efficiently within shorter shifts. Proactively seeking feedback and participating in team meetings, even remotely, can also enhance performance and integration with the broader support team.

What cities are hiring for Part Time Customer Support Specialist jobs?

Cities with the most Part Time Customer Support Specialist job openings:

What are the most commonly searched types of Customer Support Specialist jobs?

The most popular types of Customer Support Specialist jobs are:

What states have the most Part Time Customer Support Specialist jobs?

States with the most job openings for Part Time Customer Support Specialist jobs include:

Part Time Customer Support Specialist jobs near you

Customer Support Specialist

Calm Water and Bath

Cherry Hill, NJ • On-site

$40K - $70K/yr

Full-time, Part-time

PTO

Re-posted 21 days ago

Job description

Calm Water & Bath in Cherry Hill, NJ is hiring full‑time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. With multiple positions available, we're looking for individuals who can communicate clearly, stay organized, and help homeowners feel confident about taking the next step in their remodeling journey. If you're ready for a hybrid remote/in-office role where your professionalism and reliability make a real impact, apply today!WHAT'S THE SCOPE?Pay: As our full-time or part-time Customer Support Specialist, you'll earn $40,000–$70,000 per year, with options for hourly, salary, or base + commission.Benefits:Paid time off (PTO)BonusesGrowth opportunitiesMentor/apprentice programSchedule: This hybrid remote/in-office role offers full‑time or part-time shifts within 8 am–8 pm Monday–Thursday, 8 am–6 pm Friday, and 10 am–4 pm Saturday and Sunday, including morning, evening, night, and weekend options.YOUR CONTRIBUTIONS MATTERAs our full-time or part-time Customer Support Specialist, you'll handle inbound calls, texts, emails, and online inquiries, understand homeowner needs, qualify leads, schedule consultations, and confirm appointments. You'll also maintain CRM documentation and provide follow-up as needed.WHAT'S REQUIRED?Calm and professional demeanorStrong verbal and written communication skillsComfortable with phone, text, email, and CRM systemsAbility to follow established processes while staying personablePreferred qualifications include prior call center, appointment‑setting, or customer service experience, and home improvement exposure is a plus for this hybrid remote/in-office role.ABOUT OUR COMPANYWe're Calm Water & Bath, and while we remodel bathrooms, we ultimately create daily serenity. The bathroom is where each day begins and ends, affecting comfort, safety, and calm. We prioritize supporting our team members to become their best selves through mentorship and respectful leadership within a valued and inspiring environment. We believe work should be meaningful and human, fostering growth, protecting calm, and instilling a sense of purpose in all we do.Why here (and not the place down the road):Purpose beyond the paycheck - Your work creates daily peace of mind for homeowners.People-first culture - No chaos or fear-based leadership. We prize emotional intelligence, clarity, and respect.Real growth - We're scaling; you'll have room to learn, lead, evolve, and ultimately rise to your greatest potential.Community impact - Help South Jersey homeowners feel safe, supported, and proud of their homes.Great people, great energy - Kind, driven, growth-minded teammates who protect a healthy environment.JOIN US!If you're ready to join a reliable company with clear expectations and room to grow, apply today to be our Customer Support Specialist! Our initial application process is fast, simple, and mobile‑friendly, making it easy to get started.
Job Posted by ApplicantPro