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Temporary Critical Incident Manager Jobs (NOW HIRING)

Hmg America Llc

Incident Manger

Jackson, MI · On-site

Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process * Manage ...

HMG America

Incident Manger

Jackson, MI · On-site

... Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management ...

Phsorg

$67K - $102K/yr

As a Manager-Quality , you will oversees the training, coordination, and daily operations of the Critical Incident Reporting (CIR) team to ensure all tasks are assigned and completed on time. It ...

Lambda

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

Verisk

Incident Manager

Lehi, UT · On-site

They are seeking a highly skilled Incident Manager to lead Major Incident Management and ensure rapid restoration of services during critical outages. Responsibilities : • Lead and coordinate Major ...

Verisk

Incident Manager

Jersey City, NJ · On-site

$110K - $130K/yr

Incident Management (Primary Focus) * Lead and coordinate Major Incident response (SEV1/SEV2 ... Act as Incident Commander during critical incidents, driving real-time decision-making and ...

Gainwell Technologies

Incident Manager

Gold River, CA · On-site

$80K - $115K/yr

Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical ... Quickly detect service disruptions, assess their impact, and escalate critical incidents to the ...

Cockroach Labs

Incident Manager

San Mateo, CA

The Role As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of ... Serve as an escalation point for critical incidents and support crisis response activities. * Lead ...

Gainwell Technologies

Incident Manager

Gold River, CA

$80K - $115K/yr

Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical ... Quickly detect service disruptions, assess their impact, and escalate critical incidents to the ...

ASM Research

Incident Manager

Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal operations quickly and minimize disruption to mission-critical systems.

Cockroach Labs

Incident Manager

San Mateo, CA · On-site

The Role As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of ... Serve as an escalation point for critical incidents and support crisis response activities. * Lead ...

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All JobsTemporary Critical Incident Manager Jobs

Temporary Critical Incident Manager information

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$36.5K

$163.4K

$193.5K

How much do temporary critical incident manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for temporary critical incident manager in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the difference between Temporary Critical Incident Manager vs Emergency Response Coordinator?

CriteriaTemporary Critical Incident ManagerEmergency Response Coordinator
Required CredentialsRelevant certifications in incident management, safety, or crisis responseCertifications in emergency management, first aid, or safety protocols
Work EnvironmentFast-paced, high-pressure situations during incidentsCoordinating emergency responses across various scenarios
Employer & Industry UsageUsed in industries like manufacturing, energy, and large-scale facilitiesCommon in public safety, government agencies, and large organizations

The Temporary Critical Incident Manager and Emergency Response Coordinator roles share similarities in credentials and work environments, focusing on crisis management and safety protocols. However, the Critical Incident Manager typically handles immediate incident response during critical events, while the Emergency Response Coordinator plans and oversees broader emergency preparedness and response strategies.

What job categories do people searching Temporary Critical Incident Manager jobs look for? The top searched job categories for Temporary Critical Incident Manager jobs are:
Temporary Critical Incident Manager jobs near you
Infographic showing various Temporary Critical Incident Manager job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Manger

Hmg America Llc

Jackson, MI • On-site

Full-time

Posted 22 days ago

Job description

Job Title : Incident Manger
Location : Jackson, MI
Duration : Full-Time (Perm.)
Job Description:
  • Conduct trainings on Incident Management process and Tool within the Steady State Operations staff to insure that they understand their respective responsibilities
  • Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process
  • Manage Incident Management 'Process Set-up data' in the Service Management Tools - this includes SLAs, OLAs, Notifications, automatic escalations, user feedback surveys etc. Changing needs of the process in the organization and the process data in the tool need to be aligned on an ongoing basis. Rarely does it happen that the Incident Manager raises an RFC on the Service Management Tool to make changes in the tool data to add/modify/improve the way the tool should support the changing needs of the Process.

  • Provide adequate means for efficient handling of Critical Incidents, example: IVR updates, Operations Bridge, Contact lists, 'War Room' etc
  • Work with the Event Management Process owner to optimize the interfaces between Event Management and Incident Management process and tools. Help the Event Management Process to mature by providing inputs on :
    • False positives because of which Incident tickets were opened wrongly
    • Incidents which the Event Management process and tools missed and should be included in the purview of Event Management going forward
  • Continually improve the alignment of Incident Priorities by improving communication with those responsible for planning and managing service availability management and improvement initiatives (rarely do we find a named Availability Manager in the organizations - Normally this is a reactive, distributed responsibility across various tracks)
  • Guide and enforce that the Incident Managers to recognize situations where they should open Problem Tickets
  • Periodically audit Incident records and coach the Incident Management staff to
    • Insure that 'ticket hops' are reduced to the minimum
    • Avoid possible misuse of 'Pending' status by resolving groups
    • Enforce the use of available knowledgebase, Configuration Management Database and Known Error Database for quicker resolution of Incidents
    • Quality of updates being made into the Incident Records

  • Devise, measure, report, monitor and improve the internally designed KPIs to improve the efficiency of Incident Management process. Example: Ticket hops, Incidents per staff, Incidents resolved using KB etc.
  • Detect Incidents that were solved but not logged. These will always exist, irrespective of the maturity of an organization. VIP Incidents are a classic example. Even if VIPs don't log their own Incidents, the IT staff should log them on behalf of the VIPs. Policy makers themselves are, most conveniently, the policy breakers!
  • Explore the opportunities for using 'self-help' tools in the interest of process efficiency

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