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Temporary Apple Support Engineer Jobs (NOW HIRING)

The ideal candidate will work closely with the Apple Engineering team to achieve customer requirements, provide expertise enhancing the macOS end-user experience, providing deskside support, and ...

Mac Support Engineer

Ashburn, VA · On-site

$75K - $85K/yr

The ideal candidate will work closely with the Apple Engineering team to achieve customer requirements, provide expertise enhancing the macOS end-user experience, providing deskside support, and ...

Mac Support Engineer

Ashburn, VA · Hybrid

$75K - $85K/yr

The ideal candidate will work closely with the Apple Engineering team to achieve customer requirements, provide expertise enhancing the macOS end-user experience, providing deskside support, and ...

A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office), hardware (Apple/Windows), mobile phones and ...

As a Junior Mac Support Engineer, you will support and administer a distributed macOS desktop environment, collaborate with the Apple Engineering team, and enhance the macOS end-user experience.

Support Engineer

Centennial, CO · On-site

$65K - $75K/yr

The Support Engineer will provide Tier 2 technical support for broadband, Wi-Fi, set-top box ... Apple TV, Roku, Amazon Fire, etc) and their integration within a streaming Wi-Fi environment.

Support Engineer

Centennial, CO · On-site

$65K - $75K/yr

The Support Engineer will provide Tier 2 technical support for broadband, Wi-Fi, set-top box ... Apple TV, Roku, Amazon Fire, etc) and their integration within a streaming Wi-Fi environment.

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year ... Apple Macs, installations and troubleshooting • LAN/WAN networking experience • Experience ...

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

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How much do temporary apple support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What cities are hiring for Temporary Apple Support Engineer jobs? Cities with the most Temporary Apple Support Engineer job openings:
What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
Infographic showing various Temporary Apple Support Engineer job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 8% Physical, and 92% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Mac Support Engineer

Mac Support Engineer

Indigo IT

Ashburn, VA • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description


Position:
Mac Support Engineer
Location:
Ashburn, VA
Job Id:
526
# of Openings:
1
Mac Support Engineer
Ashburn, VA
SUMMARY:
Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers' technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans. Recognized on the Inc. 5000 list of America's fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today!
As an integral member of the CBP End User Device IT Management Services team, the Jr. Mac Support Engineer will be responsible for the support and administration of a distributed macOS desktop environment, utilizing enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, technology management and analytics for on-premises, hybrid, and internet-based devices. The ideal candidate will work closely with the Apple Engineering team to achieve customer requirements, provide expertise enhancing the macOS end-user experience, providing deskside support, and promoting security compliance.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
  • Mac experience in an Enterprise Environment is desired
  • Jr. Mac Engineer will possess system knowledge in the areas of macOS Imaging, Patching, System Certificates, PIV (Smart Card) and Active Directory authentication, and macOS cybersecurity hardening guidelines to effectively support and grow these technologies
  • Provide onsite deskside support
  • Good knowledge/understanding of networking fundamentals (VLANS, Switch accesses and configuration etc)
  • Provide support for all Apple MacBooks, Workstations, and Servers
  • Experience with a ticketing system (ServiceNow) is a plus
  • Utilizing Jamf Pro to ensure a standard version level of macOS and applications across all Macs
  • Experience in macOS desktop and server support skills
  • Experience supporting macOS across a range of versions
  • Experience supporting common macOS applications such as Adobe Creative Cloud and M365 Apps
  • Experience with using and administrating Profiles and Policies using Jamf Pro version 11.0 or later
  • Experience using terminal commands and simple Bash scripts

EDUCATION, EXPERIENCE, CERTIFICATIONS, and QUALIFICATIONS:
  • Current CBP Background Investigation or Top Secret clearance adjudicated within the last 5 years (preferred), US Citizenship with ability to obtain a Federal Public Trust clearance (REQUIRED).
  • Bachelor's degree in Information Systems or related field; in lieu of degree 1-2+ years of experience providing IT administration and/or engineering services of direct macOS and Jamf experience with a Jamf Certified Associate (Jamf 100) or greater certification
  • Experience utilizing enterprise management systems such as Jamf, Microsoft Intune, and Active Directory
  • Demonstrated experience within a distributed environment of at least 1,000 workstations and/or servers is ideal
  • ITIL v3 Foundations Certification is highly desired, but not required
  • Apple Certified Support Professional is highly desired, but not required
  • Experience with ServiceNow is desired, but not required
  • Experience with Beyond Trust Remote Support is desired, but not required.

SPECIFIC KNOWLEDGE, SKILLS, & ABILITIES:
  • Junior level knowledge for Jamf configuration and operations to include: patching, configuration profiles, operating system upgrades, and security configurations.
  • Experience with on premise, or distributed cloud, and hybrid infrastructures.
  • Working knowledge of macOS operating system, to include image management, OSD (operating system deployment) and servicing updates.
  • Strong understanding of web browser management for security zones, document modes, and add-ons. The ability to troubleshoot web apps, site security or compatibility related issues for Safari, Chrome, and FireFox.
  • Understanding of Line-of-Business (LOB) apps with regards to troubleshooting failed installations or updates.
  • Working knowledge of application requirements gathering, analysis, testing, benchmarking, and system/software integration.
  • Use of Remote Admin Tools for building and validating test cases.
  • Outstanding interpersonal and communication skills with the ability to effectively communicate with stakeholders at any business level.
  • Ability to constantly grow as a team member with the technical aptitude to quickly learning new technologies and understand relevant cloud trends.
  • Strong ability to work with cross functional teams to include but not limited to, cybersecurity, windows desktop management, upper and government management, and field support.
  • Proficiency in scripting techniques involved with desktop system automation and management.
  • Experience with Intune, M365, and MS Active Directory a plus.
  • Experience with the macOS Security Compliance Project (mSCP) a plus.


At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry.
Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.
Pay Range: $75,000 - $85,000 per year
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