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Temporary Aflac Customer Service Jobs in Rochester, MI

MNP

Customer Service Specialist

Sterling Heights, MI · On-site

$45K/yr

Customer Service Specialist (CSS) Summary The CSS is responsible for handling and improving all ... Aflac products are also available. Benefits listed here are optional and have a waiting period.

Aflac

Sales Agent - Full Training!

Detroit, MI · On-site

Aflac benefits advisors work directly with business owners and HR representatives to plan ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Sales Agent - Full Training!

Southfield, MI

Aflac benefits advisors work directly with business owners and HR representatives to plan ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

Aflac

Sales Agent - Full Training!

Novi, MI · On-site

Aflac benefits advisors work directly with business owners and HR representatives to plan ... Customer/client/business owner (relationship, service, management) * Leadership and management of ...

TEKsystems

Customer Service Advisor

Warren, MI · Hybrid

$22 - $23/hr

If eligible, the benefits available for this temporary role may include the following: • Medical ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

TEKsystems

Customer Service Advisor

Warren, MI · On-site

$22 - $23/hr

Description Seeking customer service advisors for a major automotive client who will be responsible ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

... customer service experience and a desire to grow. Key Responsibilities * Provide exceptional ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

If eligible, the benefits available for this temporary role may include the following: • Medical ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

TEKsystems

Customer Service Representative

Troy, MI · Hybrid

$17 - $18.50/hr

Skills Customer service, data entry Top Skills Details Customer service,data entry Additional ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Hybrid Customer Service Represemtative

Troy, MI · On-site

$17 - $18.50/hr

Customer Service Representative - Insurance ServicingStarting Pay: $17.00/hr (English) | $18.50/hr ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Hybrid Customer Service Represemtative

Troy, MI · On-site

$17 - $18.50/hr

Customer Service Representative - Insurance ServicingStarting Pay: $17.00/hr (English) | $18.50/hr ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

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All JobsAflac Customer Service JobsTemporary Aflac Customer Service JobsTemporary Aflac Customer Service Jobs in Rochester, MI

Temporary Aflac Customer Service information

See Rochester, MI salary details

$10

$19

$30

How much do temporary aflac customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for temporary aflac customer service in Rochester, MI is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Temporary Aflac Customer Service vs Temporary Insurance Claims Assistant?

AspectTemporary Aflac Customer ServiceTemporary Insurance Claims Assistant
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with insurance policies
Work EnvironmentOffice setting, call centerOffice environment, claims processing
Employer & Industry UsageAflac, insurance industryInsurance companies, claims departments
Common Search & ComparisonCustomer service roles in insuranceClaims processing roles in insurance

Temporary Aflac Customer Service roles focus on assisting clients with policy inquiries and providing support via phone or email. In contrast, Temporary Insurance Claims Assistant positions involve processing and managing insurance claims, verifying information, and supporting claims resolution. Both roles require familiarity with insurance products but differ in daily tasks and focus areas.

What are the most commonly searched types of Aflac Customer Service jobs in Rochester, MI?

The most popular types of Aflac Customer Service jobs in Rochester, MI are:

What are popular job titles related to Temporary Aflac Customer Service jobs in Rochester, MI?

For Temporary Aflac Customer Service jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Temporary Aflac Customer Service jobs in Rochester, MI look for?

The top searched job categories for Temporary Aflac Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Temporary Aflac Customer Service jobs?

Cities near Rochester, MI with the most Temporary Aflac Customer Service job openings:

Temporary Aflac Customer Service jobs near you
Infographic showing various Temporary Aflac Customer Service job openings in Rochester, MI as of June 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,706 per year, or $19.1 per hour.

Customer Service Specialist

MNP

Sterling Heights, MI • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Customer Service Specialist (CSS)
Summary
The CSS is responsible for handling and improving all phases of customer interaction for the assigned customers or customer teams, including managing and responding to customers in a manner that builds strong customer relations and ensures alignment with MNP's core values of compassion, dedication, humility, integrity, and trust. This role requires a high degree of independent judgment and responsibility in handling complaints, resolving issues, and providing guidance and direction to distribution personnel and traffic. Working in tandem with multiple departments and personnel, this role is paramount to building and maintaining excellent customer relations.
Responsibilities:
  • Respond to the needs of customers via phone calls, email, or other approved sources
  • Investigate and resolve complex customer complaints and issues
  • Track and chart delivery to customers; analyze data and identify areas for improvement
  • Schedule daily shipments by interacting with traffic and distribution personnel
  • Print shippers and send ASNs
  • Investigate cumulative discrepancies and resolve issues
  • Chart errors, investigate and find root causes; recommend changes in processes; implement changes as needed
  • Analyze customer data and provide forecasting data to appropriate parties
  • Support other CSS personnel and support off-hours issues as needed
  • Lead stock pullers to pick products, intervene when products are in high demand or behind schedule
  • Train other CSS to support specific customers; participate in cross-training to learn other customers' requirements and departments' processes and practices
  • Provide feedback to relevant managers and departments to foster a positive work environment
  • Set the example of professionalism and cooperation
  • Other responsibilities as needed or assigned.

Essential skills required for success at MNP:
Adaptable / flexible
Life-long learning
Compassion
Communication
Listens well
Dedication
Dependable / reliable
Problem-solving
Humility
Follows directions
Self-motivation
Integrity
Honesty
Teamwork
Trust
Additional skills and/or experience required for success in the role:
  • Bachelor's degree in business, marketing, communications, or equivalent experience in a customer-facing role, preferably OEM/automotive related
  • Strong leadership and interpersonal skills
  • Ability to analyze data, identify trends, and develop effective solutions
  • Proficiency in Microsoft Excel and Word; excellent computer skills
  • Demonstrated ability to work independently with minimal supervision, exercising independent judgment and discretion, while maintaining professionalism and decorum
  • Strong problem-solving and conflict resolution skills
  • Excellent communication skills - written and verbal
  • Able to handle constant change; able to prioritize and manage time
  • Prefer knowledge of OEM quality and delivery KPIs
  • Prefer knowledge of OEM customer-interfacing software / EDIs

Benefits of a Customer Service Specialist: Along with competitive pay, MNP offers employees BCBS medical, dental and vision insurance, company-paid life insurance, life insurance, flexible spending account, short-term and long-term disability, 401(k) and 401(k) match, discretionary profit-sharing. Aflac products are also available. Benefits listed here are optional and have a waiting period. Additional benefits include a health clinic (onsite in Utica) for employees and their families; optional employee wellness activities include managing and tracking diabetes, blood pressure, and weight control; onsite, personalized retirement counseling; employee referral bonuses and employment of friends and families; access to tickets for Jimmy John's Field; volunteer opportunities include Gleaners, Suite Dreams, Veterans Support activities, Blessings in a Backpack, food and clothing drives, and others; employee recognition includes anniversaries, birthdays, and special events; employee discounts on autos, cell phones, and others; employee social activities include Detroit Tigers opening day, Fat Tuesday, ice cream/popsicles, picnics, team meetings, team outings, one-on-one with the president, and many more.
This job description is not intended to be inclusive of all assigned duties, responsibilities or aspects of the job described, and may be amended at any time at the sole discretion of the company. We are an equal opportunity employer and a second chance employer. We give consideration for employment to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, and any other related.

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