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Temp Csr Jobs in Oregon (NOW HIRING)

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Customer Service Representative

Neotsu, OR · On-site

$16.25 - $22/hr

Customer Service Representative (CSR) Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over.

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: * Greet customers ...

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

The Customer Service Representative (CSR) supports scheduling operations by serving as the first point of contact for customer communication and by proactively building the service pipeline. This ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

We are hiring for Customer Service Representatives in Portland, OR! Location: Portland, OR 97229 We ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Showing results 41-60

Temp Csr information

What is a temp CSR?

Temp CSRs, or Temporary Customer Service Representatives, are professionals hired on a short-term basis to assist companies with customer inquiries, complaints, and support needs. They often work during busy periods, such as holidays or major company campaigns, to help manage increased customer demand. Temp CSRs perform many of the same duties as permanent staff, including answering calls, responding to emails, and resolving customer issues. Their contracts typically last from a few weeks to several months, depending on the employer's needs.

What skills and qualifications are needed to thrive as a temp CSR?

To thrive as a Temp Customer Service Representative (CSR), you need strong verbal and written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer interactions. These competencies enable Temp CSRs to provide efficient support, resolve issues quickly, and contribute to positive customer experiences.

What are common challenges faced by temp CSRs, and how can they be addressed?

Temp Customer Service Representatives (CSRs) often face challenges such as quickly adapting to new systems, processes, and team cultures within a limited timeframe. They may also need to handle high call volumes or customer inquiries without the benefit of long-term familiarity with company policies. To overcome these challenges, it's helpful to proactively ask questions during training, take detailed notes, and seek feedback from supervisors or more experienced team members. Building rapport with colleagues can also facilitate a smoother transition and support effective collaboration.

What is the difference between Temp Csr vs Customer Service Representative?

AspectTemp CsrCustomer Service Representative
CredentialsTypically no formal degree required; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary, often in call centers or retail settingsPermanent or long-term in customer service departments
Employer & Industry UsageUsed across retail, telecom, and service industries for short-term staffingCommon in various industries for ongoing customer support roles
Search & Comparison IntentOften searched for temporary roles or staffing optionsTypically searched for full-time or permanent customer service jobs

The main difference between a Temp Csr and a Customer Service Representative is the employment duration and job stability. Temp Csr roles are temporary, often used for short-term staffing needs, while Customer Service Representatives usually hold permanent positions with ongoing responsibilities. Both roles require strong communication skills, but the Temp Csr is more flexible and short-term focused.

What are the most commonly searched types of Csr jobs in Oregon?

The most popular types of Csr jobs in Oregon are:

What cities in Oregon are hiring for Temp Csr jobs?

Cities in Oregon with the most Temp Csr job openings:

Customer Service Representative

MTM Transit

Eugene, OR • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


MTM Transit rating

6.2

Company rating: 6.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

88th of 101 rated public transport


Job description

Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be considered for this position.**
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front line representative of MTM Transit
What will your job look like?
  • Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
  • Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing Client provided systems
  • Listen and obtain information from callers in a professional, systematic and organized manner
  • Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
  • Assume responsibility for self-development and career progression
  • Maintain flexibility in efforts to provide quality service to our members and help MTM Transit achieve business and operational goals
  • Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by MTM Transit standards
  • May be required to work weekends and/or holidays, as needed
  • Maintain confidential information standards within a fast paced environment
  • Relate to a diversity of customers and requests
  • Identify with customer needs and circumstances
  • Tactfully question and obtain necessary information
  • Recognize, handle and refer situations of an emergent nature

All you need is:
  • High school diploma or G.E.D equivalent
  • Minimum typing speed of 30 wpm or greater
  • Knowledge of Microsoft Outlook and Word
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Even better if you have:
  • Previous experience working in a customer service call center
  • Exemplary communication and phone skills
  • Outstanding organizational and multi-tasking skills
  • Ability to maintain high level of confidentiality

MTM Incentives:
  • Affordable benefits including Medical, Dental and Vision
  • Free Life Insurance & Long-Term Disability coverage for eligible employees
  • Paid Training & Overtime
  • Paid Holidays & Paid Time Off (PTO)
  • Safety Bonus
  • Yearly Pay Increases
  • 401(k) with Company Match
  • Referral Bonus Program

Salary: $18.50 per/hour
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net

What MTM Transit employees say

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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009