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Csr Manager Jobs in Oregon (NOW HIRING)

JOURNAL GRAPHICS

CSR MANAGER

Portland, OR · On-site

$65K - $75K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

JOURNAL GRAPHICS

CSR MANAGER

Portland, OR · On-site

$65K - $75K/yr

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Input and maintain job information in customer management software * Team with field employees to ...

Classet

Customer Service Representative

Tigard, OR

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Input and maintain job information in customer management software * Team with field employees to ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Input and maintain job information in customer management software * Team with field employees to ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

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Csr Manager information

See Oregon salary details

$25.9K

$61.3K

$106.8K

How much do csr manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for csr manager in Oregon is $61,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Oregon? The most popular types of Csr jobs in Oregon are:
What cities in Oregon are hiring for Csr Manager jobs? Cities in Oregon with the most Csr Manager job openings:
Csr Manager jobs near you
CSR MANAGER

CSR MANAGER

JOURNAL GRAPHICS

Portland, OR • On-site

$65K - $75K/yr

Full-time

Posted 10 days ago

Job description

CUSTOMER SERVICE MANAGER

Journal Graphics | Portland, OR

Position Summary

Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer experience while driving growth and profitability, improving service levels, and optimizing order book productivity. This role is responsible for day-to-day operations and assists in strategy development with the goal of synchronizing the end-to-end workflow process.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Lead, develop, and motivate a team of Customer Service Representatives (CSRs), Planners, and Fulfillment Specialists
  • Influence the end-to-end process: Planning, Scheduling, Pre-press, Printing, Bindery, Packing, Shipping, and Mailing (if required)
  • Manage a small account base while maintaining high service standards
  • Align with leadership on scheduling and production priorities
  • Ensure outbound flow aligns with customer requests while meeting Journal Graphics' financial needs
  • Partner cross-functionally with Sales to support the full order-to-delivery process
  • Represent the Customer Service voice in execution capability and roadmap development
  • Oversee all projects and jobs, including schedule changes, production updates, and customer requests
  • Track jobs through production: review job schedules and monitor supplied inserts, cover wraps, and value-added services
  • Share job status updates during production meetings
  • Identify department efficiencies and drive solutions by encouraging best practices and cross-functional knowledge sharing
  • Follow all safety guidelines as outlined in the Employee Handbook

Competencies

  • Strategic thinking — problem solving, analysis, and innovation
  • Strong customer-facing and communication skills
  • Self-starter capable of working independently with minimal direction
  • Ability to thrive in a fast-paced environment with shifting priorities
  • Proven track record of driving operational excellence in supply chain, project management, and process improvement

Qualifications

Education

Bachelor's degree in Business (preferred) , Business Management, Supply Chain, Logistics, or a related field

Experience

  • Minimum of 5 years leading a team
  • Minimum of 7 years of customer service experience
  • Demonstrated planning and forecasting ability
  • 3 years of printing experience is required

Technical Skills

  • Proficient in Microsoft Office Suite
  • Experience with Monarch preferred
  • Ability to regularly use a computer keyboard and monitor