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Teller Jobs in Raleigh, NC (NOW HIRING)

Bank OZK

Client Service Specialist (Teller)

Raleigh, NC · On-site

$15 - $19.75/hr

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we ...

Bank OZK

Client Service Specialist (Teller)

Raleigh, NC · On-site

$15 - $19.75/hr

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we ...

First Horizon Bank

Universal Banker

Raleigh, NC

$17.50 - $21.75/hr

Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial ...

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Teller information

See Raleigh, NC salary details

$11

$16

$23

How much do teller jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for teller in Raleigh, NC is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a teller?

A teller is a bank professional who provides face-to-face service to bank customers. Bank tellers have a variety of duties, but they primarily cash checks and process deposits and withdrawals. A teller can also provide customer service for customers with questions on savings accounts, interest rates, exchange rates, and banking products.

What are the key skills and qualifications needed to thrive as a teller, and why are they important?

To thrive as a Teller, you need strong numeracy, attention to detail, and a high school diploma or equivalent, often complemented by prior cash-handling experience. Familiarity with banking software, point-of-sale (POS) systems, and currency counters is typically required. Excellent customer service, communication, and problem-solving skills help Tellers build rapport and resolve client issues efficiently. These abilities are crucial for ensuring accurate transactions, minimizing errors, and delivering a positive customer experience in a financial setting.

How does a teller collaborate with other bank staff to ensure smooth branch operations?

Tellers work closely with branch managers, customer service representatives, and other banking staff to provide efficient customer service and maintain accurate transaction records. They often communicate regularly with supervisors to resolve discrepancies, process special transactions, and report any suspicious activity. Teamwork is essential, as Tellers may assist each other during busy periods and coordinate with back-office staff to address customer needs swiftly. This collaborative environment helps ensure both compliance and customer satisfaction.

What is the difference between Teller vs Customer Service Representative?

AspectTellerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some positions may require certificationHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branch, handling cash and transactionsCall centers, retail stores, or bank branches, assisting customers with inquiries
Employer & Industry UsagePrimarily banks and credit unionsBanks, retail, telecommunications, and service industries
Common Search & ComparisonYesYes

The main difference between a Teller and a Customer Service Representative is that Tellers primarily handle cash transactions and account deposits or withdrawals within a bank branch, while Customer Service Representatives assist customers with inquiries, account issues, and service requests across various industries. Both roles require strong communication skills, but Tellers focus more on financial transactions, whereas Customer Service Representatives provide broader customer support.

Is it easy to get hired as a teller?

Getting hired as a teller typically requires a high school diploma or equivalent and good customer service skills. Employers often look for previous cash handling experience and may require background checks and training before employment.
More about Teller jobs

What are the most commonly searched types of Teller jobs in Raleigh, NC?

The most popular types of Teller jobs in Raleigh, NC are:

What are popular job titles related to Teller jobs in Raleigh, NC?

For Teller jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Teller jobs in Raleigh, NC look for?

The top searched job categories for Teller jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Teller jobs?

Cities near Raleigh, NC with the most Teller job openings:

Teller jobs near you
Infographic showing various Teller job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,336 per year, or $17 per hour.

Client Service Specialist (Teller)

Raleigh, NC • On-site

Bank OZK
Commercial Banking • 1 - 5K employees
Learn more about Bank OZKexternal

$15 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Bank OZK rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.


Job Purpose & Scope

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.


Essential Job Functions

  1. Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. 

  2. Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. 

  3. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. 

  4. Actively participate in morning huddles. 

  5. May open new accounts, as needed and with documented approval of management. 

  6. Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. 

  7. Actively promote teamwork, leading by example and taking initiative to assist others.

  8. Demonstrate effective organizational and time management skills. 

  9. Provide backup and assistance to other retail banking locations, as requested. 

  10. Model and champion the Bank’s standards for exceptional customer service. 

  11. Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. 

  12. Enthusiastically support the bank’s values and mission. 

  13. Display a high degree of integrity, trustworthiness, and professionalism at all times. 

  14. Complete all essential training timely. 

  15. Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. 

  16. Maintain consistent, good punctuality and attendance to work. 

  17. Adhere to all Bank policies, procedures, and guidelines


Knowledge, Skills & Abilities

  1. Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) 

  2. Knowledge of bank policies and procedures 

  3. Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition 

  4. Ability to communicate effectively both verbally and in writing 

  5. Ability to demonstrate team player approach, capable of thriving in a continually changing environment 

  6. Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail 

  7. Ability to work without close supervision 

  8. Ability to maintain confidentiality 

  9. Ability to follow policy and procedure including safety and security procedures 

  10. Ability to travel to other work locations (e.g., training, staffing shortages), as needed 

  11. Skill in using computer and Microsoft Office applications necessary to perform essential job functions


Basic Qualifications

  1. High school diploma or equivalent required; bachelor’s degree preferred 

  2. 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required 

  3. Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred 

  4. Cash handling experience preferred


Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

#LI-JR1


EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Qualifications:

  1. High school diploma or equivalent required; bachelor’s degree preferred 

  2. 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required 

  3. Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred 

  4. Cash handling experience preferred

Education:UNAVAILABLEEmployment Type: FULL_TIME

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