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Telephony Manager Jobs in California (NOW HIRING)

Vapi

Solutions Engineering Manager

San Francisco, CA · On-site

Build an agent yourself, wire up a telephony integration, and sit in on live enterprise deals ... Manage capacity and deal assignment. * Review POCs before they ship and coach the team on live ...

Sierra

Product Manager, Voice

San Francisco, CA · On-site

$230K - $390K/yr

Own the voice stack experience -Partner across ASR, TTS, LLMs, and telephony integrations to ... What you'll bring * 3+ years of product management experience , with meaningful exposure to real ...

Sierra

Product Manager, Voice

San Francisco, CA

Own the voice stack experience - Partner across ASR, TTS, LLMs, and telephony integrations to ... What you'll bring * 3+ years of product management experience , with meaningful exposure to real ...

ASAPP

Senior Product Manager, Voice

Mountain View, CA

$200K - $240K/yr

Telephony integrations: Manage the telephony integrations -- the conduit between our solution and customers' CCaaS stacks. Triage inbound requests with a bias toward saying no cleanly; the framework ...

Amazon

Software Dev Engineer

Sunnyvale, CA · On-site

... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...

ATR International

Business Analyst

Pasadena, CA · On-site

... telephony system 3. Client HC Resolute research 4. Call Operations Workflows The position will support Senior Business Process Manager to support operational verticals with PFS: 1. Position will ...

ATR International

Business Analyst

Pasadena, CA

... telephony system 3. Client HC Resolute research 4. Call Operations Workflows The position will support Senior Business Process Manager to support operational verticals with PFS: 1. Position will ...

Pulmuone Foods USA

IT Manager

Buena Park, CA · On-site

$100K - $110K/yr

Plan, develop, install, configure, maintain, support, document, and optimize all network, telephony ... Manage the company's intranet (KWP) and coordinate directly with global headquarters regarding ...

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Showing results 41-60

All JobsTelephony JobsTelephony Manager JobsTelephony Manager Jobs in California

Telephony Manager information

See California salary details

$24.2K

$58.7K

$114.5K

How much do telephony manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telephony manager in California is $58,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by telephony managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What is a telephony manager?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a telephony manager?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.

What are popular job titles related to Telephony Manager jobs in California?

For Telephony Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Telephony Manager jobs in California look for?

The top searched job categories for Telephony Manager jobs in California are:

What cities in California are hiring for Telephony Manager jobs?

Cities in California with the most Telephony Manager job openings:

Telephony Manager jobs near you
Infographic showing various Telephony Manager job openings in California as of August 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $58,746 per year, or $28.2 per hour.

IVR/IVA Platform & Migration Specialist

CYNET SYSTEMS

Rosemead, CA • On-site

$44 - $48/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Job Overview:

Pay Range: $44.44hr - $48.17hr

Requirement/Must Have:

  • 3-5 years of hands-on experience with enterprise IVR, IVA, voice self-service, contact-center, or related platforms.
  • Experience migrating deterministic IVR journeys to NLU, generative-AI, or agentic IVA platforms.
  • Experience with the IVR, IVA, telephony, or contact-center platforms used by the organization.
  • Demonstrated experience analyzing or configuring complex IVR call flows.
  • Strong understanding of telephony, routing, queues, transfers, DTMF, speech recognition, no-input, no-match, and fallback behavior.
  • Experience supporting IVR modernization, platform migration, or replacement.
  • Working knowledge of relational databases, data mappings, APIs, and enterprise integrations.
  • Experience identifying embedded platform logic and undocumented configuration behavior.
  • Strong troubleshooting skills across telephony, routing, platform configuration, data, and integration layers.
  • Experience supporting platform-specific testing, cutover, rollback, and production stabilization.
  • Strong verbal and written communication skills to explain platform concepts to product, business, testing, and operational stakeholders.

Responsibilities:

  • Lead Client, configuration analysis, telephony/routing design, and migration of customer journeys from legacy IVR platforms to IVA solutions.
  • Analyze and document existing IVR applications, call flows, routing, transfers, prompts, variables, integrations, and error handling.
  • Identify legacy logic, undocumented behavior, dependencies, and platform constraints.
  • Define configuration requirements, routing treatments, variables, prompts, integrations, and operational controls.
  • Create IVR-to-IVA migration mappings and recommend retention, redesign, consolidation, or retirement of legacy functionality.
  • Support deployment, cutover, rollback, stabilization, and post-migration validation.
  • Analyze telephony, queueing, transfer, and contact-center integration requirements.
  • Collaborate with Product, BA, Engineering, Architecture, Telephony, and Operations teams.
  • Develop and execute platform-focused testing; troubleshoot routing, configuration, integration, and migration issues.
  • Produce platform documentation, support procedures, and knowledge-transfer materials.
  • Determine how the current IVR operates, identify all platform and telephony dependencies, and ensure approved customer journeys are successfully configured and migrated to the target IVA platform.

Nice to Have:

  • Familiarity with CRM, customer-information, authentication, billing, payment, outage, service-order, or related customer-service integrations.
  • Familiarity with contact-center analytics and operational monitoring.
  • Experience in a regulated or high-availability customer-service environment.
  • Experience working with implementation vendors and distributed technical teams.

Skills:

  • Enterprise IVR platforms.
  • IVA migration and modernization.
  • Telephony and contact-center routing.
  • Speech recognition and DTMF.
  • IVR/IVA configuration.
  • APIs, integrations, and relational data.
  • Platform troubleshooting and testing.

Qualification And Education:

  • Thorough knowledge in appropriate field.
  • Recognized internally as an expert in field.
  • Typically possesses 4+ years experience in the field performing analysis, consulting, and providing recommendations.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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