Oracle CRM Lead
San Jose, CA · On-site
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and ... Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud ...
Quick apply
Oracle CRM Lead
San Jose, CA · On-site
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and ... Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud ...
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
New
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
Software Dev Engineer
Sunnyvale, CA · On-site
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
Software Dev Engineer
Sunnyvale, CA · On-site
... telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations. - Partner with product management to ...
Product Manager, Voice
San Francisco, CA · On-site
... Manager for Voice. This role involves defining and improving how AI agents interact in real-time ... LLMs, and telephony integrations to deliver a cohesive product. Help decide model choices ...
Product Manager, Voice
San Francisco, CA · On-site
... Manager for Voice. This role involves defining and improving how AI agents interact in real-time ... LLMs, and telephony integrations to deliver a cohesive product. Help decide model choices ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
Five9 Administrator
Pleasanton, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Pleasanton, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
San Francisco, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
San Francisco, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
... telephony, storage, servers, common facilities (generators, battery, telecom building, etc), mobile radio, multiplexing, in data centers or field facilities.
... telephony, storage, servers, common facilities (generators, battery, telecom building, etc), mobile radio, multiplexing, in data centers or field facilities.
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
VoIP Deputy Project Manager
San Diego, CA · On-site
The ideal candidate combines solid working knowledge of VoIP technologies and telephony modernization with disciplined, PMI-based project execution, supporting the Project Manager in managing scope ...
Oracle Service cloud - CRM Lead Location : San Jose CA Onsite (3 days office hybrid weekly ... Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud ...
Quick apply
Oracle Service cloud - CRM Lead Location : San Jose CA Onsite (3 days office hybrid weekly ... Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud ...
IT Engineer - Japanese Bilingual
$60K - $100K/hr
Configure internal-office server, PC, network, telephony hardware, and software for customers ... Virtualization and storage technologies. 3. Reporting This position reports to Manager, department ...
Quick apply
IT Engineer - Japanese Bilingual
$60K - $100K/hr
Configure internal-office server, PC, network, telephony hardware, and software for customers ... Virtualization and storage technologies. 3. Reporting This position reports to Manager, department ...
Telephony Manager information
See California salary details
$24.2K - $32.4K
9% of jobs
$32.4K - $40.6K
15% of jobs
$41.2K is the 25th percentile. Wages below this are outliers.
$40.6K - $48.8K
17% of jobs
The median wage is $51.6K / yr.
$48.8K - $57K
27% of jobs
$62.1K is the 75th percentile. Wages above this are outliers.
$57K - $65.2K
12% of jobs
$65.2K - $73.4K
8% of jobs
$73.4K - $81.6K
4% of jobs
$81.6K - $89.9K
3% of jobs
$89.9K - $98.1K
2% of jobs
$98.1K - $106.3K
2% of jobs
$106.3K - $114.5K
1% of jobs
$24.2K
$58.7K
$114.5K
How much do telephony manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for telephony manager in California is $58,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.
What is a telephony manager?
Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.
What are the key skills and qualifications needed to thrive as a telephony manager?
To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are some common challenges faced by telephony managers when overseeing enterprise communication systems?
Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.
What is the difference between Telephony Manager vs Network Administrator?
| Aspect | Telephony Manager | Network Administrator |
|---|---|---|
| Credentials | Typically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certifications | Requires network certifications like CompTIA Network+, Cisco CCNA |
| Work Environment | Focuses on telecommunication systems, VoIP, and communication infrastructure | Manages overall network infrastructure, including LAN, WAN, and security |
| Industry Usage | Common in organizations with extensive telecommunication needs | Widely used across various industries for network management |
| Primary Focus | Telecommunication systems and services | Network infrastructure and security |
The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.
What are popular job titles related to Telephony Manager jobs in California?
For Telephony Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in California look for?
The top searched job categories for Telephony Manager jobs in California are:
What cities in California are hiring for Telephony Manager jobs?
Cities in California with the most Telephony Manager job openings:
Contractor
Re-posted 19 days ago
Job description
Job expectation :
- Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
- Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
- Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
- Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
- Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
- Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
- Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
- Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
- Train and mentor client-side users and IT staff on new features, best practices, and incident management.
- Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)
Required Skills
- 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
- 3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.
- Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).
- Solid understanding of customer service operations and CRM/contact center best practices.
- Strong communication, stakeholder management, and onsite leadership skills.
- Ability to create detailed functional and technical documentation.
- Experience managing projects in cross-functional enterprise environments