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Telephony Architect Jobs (NOW HIRING)

BloKchain Talent

Telephony Engineer

Tempe, AZ

Design and Deploy SIP VOIP trunking architecture. * Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience ...

BloKchain Talent

Telephony Engineer

Tempe, AZ · On-site

Design and Deploy SIP VOIP trunking architecture. * Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience ...

Aledade PBC

Telephony Integration Administrator

The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Primary Duties Architecture & Design * Design, develop, and maintain REST API integrations ...

Aledade PBC

Telephony Integration Administrator

The Telephony Solutions Administrator is responsible for driving the design, implementation, and ... Primary Duties Architecture & Design * Design, develop, and maintain REST API integrations ...

Tech Mahindra

WAN/Telephony Developer

Holtsville, NY · On-site

$45 - $50/hr

WAN/Telephony Developer Location: Holtsville, Long Island, NY (Hybrid - Minimum 3 days/week onsite ... Good experience in Android architecture and internals (Android M, N, O) * Should have experience in ...

MissQuito

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site

$100K - $138K/yr

Platform Architecture & Engineering * Serve as the senior technical owner for cloud telephony and contact center platforms * Design and implement scalable CCaaS, UCaaS, and enterprise telephony ...

LoanCare

Sr. Telephony Engineer- WFH

... architect and Genesys Scripter • Support AI-driven contact center technologies, including ... Telephony Support Team in providing prompt support to assigned operations. • Coordinate day-to ...

Rollins Inc.

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site

$100K - $138K/yr

Platform Architecture & Engineering * Serve as the senior technical owner for cloud telephony and contact center platforms * Design and implement scalable CCaaS, UCaaS, and enterprise telephony ...

Rollins, Inc

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site

$100K - $138K/yr

Platform Architecture & Engineering * Serve as the senior technical owner for cloud telephony and contact center platforms * Design and implement scalable CCaaS, UCaaS, and enterprise telephony ...

Rollins, Inc.

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site +1

$100K - $138K/yr

Platform Architecture & Engineering * Serve as the senior technical owner for cloud telephony and contact center platforms * Design and implement scalable CCaaS, UCaaS, and enterprise telephony ...

Rollins Inc.

$77K - $105K/yr

Platform Architecture & Engineering * Serve as the senior technical owner for cloud telephony and contact center platforms * Design and implement scalable CCaaS, UCaaS, and enterprise telephony ...

WinTrio LLC

$46.50 - $61.25/hr

Amazon Connect, Twilio Flex, or comparable telephony architecture (working knowledge preferred) * Recommended Certifications (not mandatory): AWS Certified Solutions Architect Professional, relevant ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

Act as a subject matter expert on contact center architecture, call flow design, routing logic, and telephony systems administration. Dialer Strategy & Campaign Management * Develop and manage daily ...

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Telephony Architect information

See salary details

$46.5K

$128.8K

$201.5K

How much do telephony architect jobs pay per year?

As of Sep 13, 2026, the average yearly pay for telephony architect in the United States is $128,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $166,000.00 per year, depending on experience, location, and employer.

What is a telephony architect?

Telephony Architects are specialized IT professionals responsible for designing, implementing, and maintaining telecommunication systems within an organization. They develop the architecture for voice, video, and messaging services, ensuring seamless communication and integration with existing IT infrastructure. Their role involves selecting appropriate technologies, optimizing network performance, and ensuring security and scalability. Telephony Architects often collaborate with network engineers, vendors, and other stakeholders to deliver reliable and efficient telephony solutions.

What are some common challenges a telephony architect faces when integrating legacy phone systems with modern VoIP solutions?

One frequent challenge for Telephony Architects is ensuring seamless interoperability between older PBX systems and newer VoIP technologies. This often involves addressing compatibility issues, maintaining call quality, and ensuring data security during the transition. Additionally, Telephony Architects must coordinate with IT, networking, and security teams to minimize disruptions and maintain business continuity. Successful integration requires both technical expertise and project management skills to guide stakeholders through the migration process.

What are the key skills and qualifications needed to thrive as a telephony architect, and why are they important?

To thrive as a Telephony Architect, you need expertise in telecommunications systems, VoIP technologies, network design, and a relevant degree in computer science or engineering. Familiarity with platforms like Cisco Unified Communications, Avaya, SIP protocols, and certifications such as CCNP Collaboration or Avaya Certified Specialist are typically required. Strong problem-solving, project management, and communication skills are essential for collaborating with stakeholders and ensuring seamless system integration. These skills ensure the reliable design and implementation of complex telephony infrastructures that support organizational communication needs.

What is the difference between Telephony Architect vs VoIP Engineer?

AspectTelephony ArchitectVoIP Engineer
CredentialsTypically requires certifications like CCNP, CCIE, or vendor-specific telephony certificationsOften holds certifications such as CCNA, CCNP, or vendor-specific VoIP certifications
Work EnvironmentDesigns and plans large-scale telephony systems, often in enterprise settingsConfigures, implements, and troubleshoots VoIP systems and networks
Industry UsageUsed in organizations deploying complex telephony solutionsCommon in companies maintaining VoIP infrastructure and services

The main difference is that a Telephony Architect focuses on designing comprehensive telephony systems, while a VoIP Engineer handles the implementation and maintenance of VoIP solutions. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What cities are hiring for Telephony Architect jobs?

Cities with the most Telephony Architect job openings:

What states have the most Telephony Architect jobs?

States with the most job openings for Telephony Architect jobs include:

What are popular job titles related to Telephony Architect jobs?

For Telephony Architect jobs, the most frequently searched job titles are:

Infographic showing various Telephony Architect job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $128,756 per year, or $61.9 per hour.

Telephony Engineer - Contract - Columbia, SC

Columbia, SC • On-site

SUNSHINE ENTERPRISE USA LLC
See more jobs at SUNSHINE ENTERPRISE USA LLCexternal

Contractor

Posted 14 days ago

Job description

Telephony Engineer Location: Columbia, SC Onsite Interview Process: 2 rounds, virtual Duration: 12 Months Employment Type: Contract Experience Required: 03+ Years Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense. Additional details: Candidates must be US Citizens or Legal Residents. Project Scope: The Telephony Engineer will provide daily telephony engineering, administration, technical support, and operational services for enterprise telephony and unified communications systems.

The consultant will be responsible for advanced troubleshooting, telephony infrastructure support, call routing, VoIP, E911 services, voice gateways, PSTN connectivity, and enterprise telephony improvements. Key Responsibilities: Provide operational and advanced administration for enterprise telephony systems. Handle move, add, change, and disconnect (MACD) requests for voice, voicemail, conference services, safety devices, IVR, vectoring, call center services, and unified communications.

Maintain accurate 911/E911 location information. Provide advanced technical support for telephony projects and serve as a technical lead for assigned tasks. Research, design, maintain, and implement improvements to enterprise telephony networks.

Configure and install telephony equipment, including media gateways, telephones, and safety devices. Develop and maintain technical standards, processes, configurations, and documentation. Perform quality assurance testing.

Work with telecommunications vendors to provision circuits and resolve outages. Analyze and optimize vector routing, ARS routing tables, dial plans, and route patterns. Troubleshoot voice quality, call routing, carrier connectivity, and E911 issues.

Provide engineering-level support for enterprise VoIP and unified communications platforms. Respond to customer incident tickets and provide timely resolution. Coordinate with multiple technical teams and vendors during service outages.

Perform advanced maintenance and repair of telephony and unified communications systems. Identify automation opportunities to improve operational efficiency. Monitor telephony and network systems to proactively identify and resolve issues.

Maintain accurate technical documentation, system diagrams, and knowledge-base articles. Follow established Incident Management and Change Management processes. Serve as a primary escalation point for complex telephony technical issues.

Required Skills & Experience: 2+ years of experience with Avaya on-premise PBX systems. 2+ years of experience administering VoIP and Unified Communications platforms. 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.

2+ years of experience troubleshooting voice quality, call routing, carrier connectivity, and E911 services. 2+ years of experience with telecommunications infrastructure, including voice circuits, Session Border Controllers (SBCs), and PSTN integration. Preferred Skills: Experience designing, implementing, and supporting enterprise cloud-based telephony solutions.

Experience migrating from on-premise telephony platforms to cloud-based services. Experience with enterprise unified communications and cloud telephony architecture. Experience working with telecommunications carriers and vendors.

Education Bachelor's degree or equivalent work experience.

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