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Telephonic Nurse Case Manager Jobs in Reston, VA

RN Case Manager in Reston, VA

Reston, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

RN Case Manager in Vienna, VA

Vienna, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

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Telephonic Nurse Case Manager information

See Reston, VA salary details

$17

$37

$62

How much do telephonic nurse case manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephonic nurse case manager in Reston, VA is $37.96, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $40.00 per hour, depending on experience, location, and employer.

What is a telephonic nurse case manager?

A Telephonic Nurse Case Manager is a registered nurse who coordinates and manages patient care over the phone. They assess patients’ needs, develop care plans, provide education, and serve as a liaison between patients, doctors, and insurance companies. Their main goal is to ensure patients receive effective and appropriate care while promoting recovery and cost-efficiency. This role is commonly found in insurance companies, hospitals, and managed care organizations, focusing on patients with chronic conditions, injury, or complex health needs.

How does a telephonic nurse case manager typically collaborate with physicians and other healthcare providers?

Telephonic Nurse Case Managers frequently coordinate care by acting as a liaison between patients, physicians, and other healthcare professionals. They relay important updates, clarify treatment plans, and ensure that all parties are aligned regarding the patient's care goals. This role often involves regular phone or electronic communication to discuss patient progress, address concerns, and advocate for necessary services. Strong collaborative and communication skills are essential, as case managers must foster trust and teamwork across interdisciplinary teams to achieve optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a telephonic nurse case manager, and why are they important?

To excel as a Telephonic Nurse Case Manager, you need a valid RN license, expertise in care coordination, and a thorough understanding of clinical protocols. Familiarity with case management software, telehealth platforms, and utilization review systems is often required. Outstanding communication, critical thinking, and organizational skills are essential for managing patient care remotely and collaborating with healthcare teams. These competencies ensure efficient, high-quality patient outcomes and seamless care coordination in a virtual environment.

What is the difference between Telephonic Nurse Case Manager vs Utilization Review Nurse?

AspectTelephonic Nurse Case ManagerUtilization Review Nurse
CredentialsRN license, case management certification often preferredRN license, certification in utilization review or related fields
Work EnvironmentRemote or telecommuting, healthcare organizations, insurance companiesRemote or hospital/clinic settings, insurance companies, healthcare facilities
Primary FocusCoordinate patient care, advocate for patients, manage casesAssess medical necessity, approve or deny services based on criteria

Both roles require RN licensure and involve remote work within healthcare or insurance settings. The Telephonic Nurse Case Manager focuses on patient advocacy and care coordination, while the Utilization Review Nurse primarily evaluates the necessity of services for approval or denial. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Telephonic Nurse Case Manager jobs in Reston, VA look for?

The top searched job categories for Telephonic Nurse Case Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Telephonic Nurse Case Manager jobs?

Cities near Reston, VA with the most Telephonic Nurse Case Manager job openings:

Infographic showing various Telephonic Nurse Case Manager job openings in Reston, VA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $78,954 per year, or $38 per hour.

Workers Compensation - Telephonic Nurse Case Manager (Remote)

Manassas, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Company Details

Berkley Medical Management Solutions (BMMS) provides a different kind of managed-care service for W.R. Berkley Corporation. We believe focusing on an injured worker’s successful and speedy return to work is good for people and good for Berkley’s insurance operating units. BMMS was first started in 2014 by reimagining the relationship between medical need and technology to deliver the best outcome for injured workers and Berkley’s operating units. Our goal was clear: combine solid clinical practices, proven return-to-work strategies and robust software into one system for seamless management of workers’ compensation cases.

To get it right, we started with a flexible technology platform that allowed for impressive customization without sacrificing the ability for expansion and continued innovation. We deploy integrated systems to give W.R. Berkley Companies recommendations and professional services for managing each individual case in an efficient and appropriate manner. The power of our technology takes medical bill-review services and clinical advisory services to a new level. Our unique marriage of technology, software platforms, data analytics and professional services ensures we provide Berkley’s operating units with reliable results, and reduced time and expenses associated with case management.

Responsibilities

As a Telephonic Nurse Case Manager, you will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.

  • Coordinate and implement medical case management to facilitate case closure
  • Timely and comprehensive communication with with employers, adjusters and the injured workers.
  • Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care
  • Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure
  • Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction
  • Acquire and maintain nursing licensure for all jurisdictions as business needs require
  • Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services
  • Document activities and case progress using appropriate methods and tools following best practices for quality improvement
  • Reviewing job analysis/job description with all providers to coordinate and implement disability case management. This includes coordinating job analysis with employer to facilitate return to work.
  • Engage and participate in special projects as assigned by case management leadership team
  • Occasionally attend on site meetings and professional programs
  • Foster a teamwork environment
  • Maintaining and updating evidence based medical guidelines (such as Official Disability Guidelines, MD Guidelines and all required state regulated guidelines) in reference to the injured worker treatment plan and work status.
  • Obtain and maintain applicable state certifications and/or licensures in the state where job duties are performed.
  • Obtain case management professional certification (CCM) within 2 years of hire date
  • Earn Continuing Education Units to maintain certifications and licensures
Qualifications
  • Minimum 2 years of experience in workers compensation insurance and medical case management preferred
  • Minimum of 4 years medical/surgical clinical experience required
  • Exhibit strong communication skills, professionalism, flexibility and adaptability
  • Possess working knowledge of medical and vocational resources available to the Workers’ Compensation industry
  • Demonstrate evidence of self-motivation and the ability to perform case management duties independently
  • Demonstrate evidence of computer and technology skills
  • Oral and written fluency in both Spanish and English a plus

Education 

  • Graduate of an accredited school of nursing and possess a current RN license.
  • *RN compact license preferred, CCM preferred, Bachelor of Nursing preferred*
Additional Company Details *The above job description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. - Base Salary Range: 75k-88k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements Domestic U.S. travel required (up to 10% of time) Sponsorship Details Sponsorship not Offered for this Role