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Telephonic Case Manager Jobs in Spring, TX (NOW HIRING)

Patient Care Advocate

Houston, TX · On-site

$17 - $22/hr

Conducts telephonic outreach to members who are identified as needing preventive services in ... case or disease management as appropriate. • Completes special assignments and projects ...

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Registered Nurse

Houston, TX · On-site

$70 - $90/hr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

BH Utilization Manager RN

Houston, TX · On-site

$67K - $85K/yr

Review telephonic and faxed clinical information to authorize medically necessary inpatient and ... Harris Health's benefits program allows you to protect your income in case of illness, death and ...

... in home, telephonic engagement, or texting. * Onboards patients to the Suvida model and their ... managers, and Medicaid case managers. * Maintains knowledge of Medicare, Medicaid, and other ...

... in home, telephonic engagement, or texting. * Onboards patients to the Suvida model and their ... managers, and Medicaid case managers. * Maintains knowledge of Medicare, Medicaid, and other ...

... in home, telephonic engagement, or texting. * Onboards patients to the Suvida model and their ... managers, and Medicaid case managers. * Maintains knowledge of Medicare, Medicaid, and other ...

Patient Health Advocate- VBC

Humble, TX · On-site

$15.25 - $19.75/hr

Conduct patient outreach (i.e., telephonic and in-person) to introduce and align patients to the ... High school diploma or equivalent required. * 1+ years of experience in case management or care ...

Community Health Worker

Houston, TX · On-site

$18.25 - $23.75/hr

... in home, telephonic engagement, or texting. * Onboards patients to the Suvida model and their ... managers, and Medicaid case managers. * Maintains knowledge of Medicare, Medicaid, and other ...

Showing results 21-40

Telephonic Case Manager information

See Spring, TX salary details

$4

$22

$33

How much do telephonic case manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telephonic case manager in Spring, TX is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $30.67 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are popular job titles related to Telephonic Case Manager jobs in Spring, TX?

For Telephonic Case Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Manager jobs in Spring, TX look for?

The top searched job categories for Telephonic Case Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Telephonic Case Manager jobs?

Cities near Spring, TX with the most Telephonic Case Manager job openings:

Infographic showing various Telephonic Case Manager job openings in Spring, TX as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $46,763 per year, or $22.5 per hour.

Patient Care Advocate

Apex Health Solutions

Houston, TX • On-site

$17 - $22/hr

Full-time

Re-posted 27 days ago


Job description

Description
SUMMARY:
Works with members and providers to close care gaps, assist with medication refills, identify barriers to care, and improve the overall member and provider experience through outreach with members and providers. Conducts telephonic outreach to members who are identified as needing preventive services in support of quality initiatives and provides education to members regarding the care gaps they have. Assist with scheduling doctor appointments on behalf of the member and assists with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.
Reports to: Manager, Quality & Strategy Engagement
Location: Houston, TX
EDUCATION:
• Bachelors or Associates Degree in related field or two (2) years related experience
LICENSES/CERTIFICATIONS:
A license in one of the following is preferred:
• Pharmacy Technician (CPhT)
• Licensed Vocational Nurse (LVN)
• Registered Nurse (RN)
• Social Worker (LSW)
EXPERIENCE:
• Work experience should be in direct patient care, social work, quality improvement or health coaching
preferable in a managed care environment.
• Knowledge of CMS STAR Ratings Program requirements preferred.
• Knowledge of HEDIS and NCQA requirements preferred.
SKILLS:
• Knowledge of healthcare delivery
• Strong oral communication skills
• Ability to work in a fast paced environment with changing priorities
• Ability to work with others in a matrixed environment
• Demonstrated written communication skills
• Demonstrated time management and priority setting skills
• Demonstrated problem solving skills
• Demonstrated organizational skills
RESPONSIBILITIES:
• Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
• Schedules doctor appointments for members with care gaps to access needed preventive care services
• Conducts telephonic outreach to members at risk for medication non-adherence and provides assistance as needed with obtaining medication refills.
• Conducts telephonic outreach to members and providers to support quality improvement & risk adjustment
initiatives
• Arranges transportation for members as needed.
• Arranges follow-up appointments for member as needed.
• Documents all actions taken regarding contact related to member.
• Interacts with other departments including customer service to resolve member issues.
• Refers to case or disease management as appropriate.
• Completes special assignments and projects instrumental to the function of the department.
• Performs other duties as assigned.
TECHNICAL SKILLS:
• Working knowledge of Microsoft Office
• Working knowledge of Electronic Health Records (EHR)
About Apex Health Solutions
Apex Health is a tech-enabled management services organization transforming how health systems unlock value from their physician networks and succeed in value-based care. More than a consultant, Apex embeds as a long-term partner to drive sustainable performance across provider enablement, quality, network growth, and value-based care. With proven success at leading health systems, Apex helps clients preserve local control over care delivery and financing, rather than outsourcing it to national insurers.