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Telephonic Case Manager Jobs in Georgetown, TX (NOW HIRING)

Case Manager

Austin, TX · Remote

$36 - $40/hr

Clinical Case Management - Conduct telephonic assessments of high-risk, high-cost members. - Identify medical, behavioral health, and social determinants impacting health outcomes. - Develop ...

... patients via telephonic interview. * Establish care plan, goals, interventions, and contact ... Working knowledge of Case Management principles and processes * Experience in Medicaid Managed Care ...

... telephonic interview. Establish care plan, goals, interventions, and contact schedule based on risk ... Working knowledge of Case Management principles and processes Experience in Medicaid Managed Care ...

... telephonic interview. Establish care plan, goals, interventions, and contact schedule based on risk ... Working knowledge of Case Management principles and processes Experience in Medicaid Managed Care ...

... telephonic interview. Establish care plan, goals, interventions, and contact schedule based on risk ... Working knowledge of Case Management principles and processes Experience in Medicaid Managed Care ...

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Telephonic Case Manager information

See Georgetown, TX salary details

$4

$22

$33

How much do telephonic case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telephonic case manager in Georgetown, TX is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $30.91 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are popular job titles related to Telephonic Case Manager jobs in Georgetown, TX?

For Telephonic Case Manager jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Manager jobs in Georgetown, TX look for?

The top searched job categories for Telephonic Case Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Telephonic Case Manager jobs?

Cities near Georgetown, TX with the most Telephonic Case Manager job openings:

Infographic showing various Telephonic Case Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $47,187 per year, or $22.7 per hour.

$36 - $40/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Key responsibilities

  • Conduct telephonic assessments of high-risk, high-cost members and develop individualized care plans.

  • Coordinate services among healthcare providers, behavioral health resources, and community organizations to support member care.

  • Educate members on chronic conditions, promote preventive care, and support self-management goals.


Job description

Description

Job Overview:

Under the general direction of the Manager of Case Management, this individual will manage a caseload of high-risk, high-cost members by conducting comprehensive assessments, developing individualized care plans, coordinating services across providers, and promoting disease-specific education and self-management. This role is ideal for those that enjoy care coordination, population health, disease management, and member advocacy rather than bedside care. The Nurse Case Manager serves as a critical liaison between members, providers, behavioral health resources, and community organizations to improve health outcomes and reduce barriers to care.

Key Responsibilities:

Clinical Case Management

- Conduct telephonic assessments of high-risk, high-cost members.

- Identify medical, behavioral health, and social determinants impacting health outcomes.

- Develop individualized care plans, interventions, and measurable goals.

- Monitor member progress and revise care plans when necessary.

Care Coordination

- Coordinate services among primary care providers, specialists, behavioral health providers, and community resources.

- Facilitate communication between members, families, and healthcare teams.

- Support transitions of care and ensure continuity of treatment.

Disease Management & Member Education

- Educate members on chronic conditions and treatment plans.

- Promote preventive care and healthy lifestyle changes.

- Provide guidance around medications, nutrition, exercise, and symptom management.

- Support members in meeting self-management goals.

Compliance & Documentation

- Maintain accurate documentation and care management records.

- Ensure adherence to regulatory and quality standards including NCQA, HEDIS, HHSC, and TDI requirements.

- Protect confidential and protected health information.

Skills

utilization, RN, Quality assurance, outpatient, case management, disease management, discharge planning, care coordination, HEDIS, NCQA, Regulatory compliance, health care, microsoft office, ehr, epic

Top Skills Details

utilization,RN,Quality assurance,outpatient,case management,disease management,discharge planning,care coordination,HEDIS,NCQA,Regulatory compliance

Additional Skills & Qualifications

Clinical knowledge in the treatment of injuries, diseases and deformities including symptoms, treatment alternatives, drug properties and interactions and preventive health guidelines.

- Working knowledge of Case Management principles and processes

- Experience in Medicaid Managed Care including STAR and CHIP.

- Experience with Commercial, Health Care Exchange Programs and other county programs...

- Knowledge of HHSC, TDI, NCQA and HEDIS regulations, standards, or measures to assure overall compliance with all standards.

- Working knowledge in the use of a personal computer and of Microsoft Office products including Word, Excel, Outlook, and Power Point.

Best candidates would have a managed care experience working with Medicaid OR marketplace.

NON-NEGOTIABLE: Active, unrestricted State Registered Nursing license in good standing. (We can look this up online prior to subbing over).

Always an A++ Nurse: Case Management Certification (CCM), Utilization Management Certification (CPHM) or other healthcare certification.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $36.00 - $40.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


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About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US