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Telephonic Case Manager Jobs in Spring, TX (NOW HIRING)

Elevance Health

Nurse Case Manager II

Houston, TX

Telephonic Nurse Case Manager II Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and ...

Altus ACE

RN Case Manager

Houston, TX

$80K/yr

Assessments may be in person or telephonic. Assists with teaching and coordinating medical and ... Case Management certification preferred Bilingual in Spanish preferred 3-5 years acute clinical ...

Altus ACE

RN Case Manager

Houston, TX · On-site

$80K/yr

Assessments may be in person or telephonic. Assists with teaching and coordinating medical and ... Case Management certification preferred Bilingual in Spanish preferred 3-5 years acute clinical ...

Elevance Health

Nurse Case Manager I

Houston, TX

Telephonic Nurse Case Manager I Sign on Bonus: $3000 Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing ...

Elevance Health

Nurse Case Manager I

Houston, TX

Telephonic Nurse Case Manager I Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility ...

Elevance Health

Nurse Case Manager I

Houston, TX

Telephonic Nurse Case Manager I Sign on Bonus: $3000 Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing ...

Elevance Health

Nurse Case Manager II

Houston, TX

$79.46K - $124.87K/yr

Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions ...

Elevance Health

Nurse Case Manager II

Houston, TX · On-site

$79.46K - $124.87K/yr

Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions ...

Dynamic Service Solutions

Case Aide (Bilingual)

Houston, TX · On-site

$15 - $20.50/hr

JOB SUMMARY The Bilingual Case Aide is assigned to the case management department and is ... Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver ...

Dynamic Service Solutions

Bilingual Case Aide

Houston, TX

$16 - $21.75/hr

JOB SUMMARY The Bilingual Case Aide is assigned to the case management department and is ... Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver ...

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How much do telephonic case manager jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for telephonic case manager in Spring, TX is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $30.67 per hour, depending on experience, location, and employer.

What Is a Telephonic Case Manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

What are the key skills and qualifications needed to thrive as a Telephonic Case Manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

How does a Telephonic Case Manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are telephonic case managers?

Telephonic case managers are healthcare professionals who coordinate patient care and manage cases over the phone. They assess patients’ needs, develop care plans, provide health education, and help navigate insurance or treatment options—all remotely. Their goal is to ensure patients receive appropriate, timely care while reducing unnecessary hospitalizations and improving health outcomes. Telephonic case managers often work for insurance companies, hospitals, or healthcare organizations, supporting patients with chronic illnesses, post-discharge needs, or complex health conditions.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

More about Telephonic Case Manager jobs
What are popular job titles related to Telephonic Case Manager jobs in Spring, TX? For Telephonic Case Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Telephonic Case Manager jobs in Spring, TX look for? The top searched job categories for Telephonic Case Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Telephonic Case Manager jobs? Cities near Spring, TX with the most Telephonic Case Manager job openings:
Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Spring, TX as of May 2026, with employment types broken down into 4% As Needed, 63% Full Time, 11% Part Time, 7% Temporary, and 15% Contract. Highlights an 66% Physical, and 34% Remote job distribution, with an average salary of $46,763 per year, or $22.5 per hour.
ER Experienced - Nurse Case Manager

ER Experienced - Nurse Case Manager

Axiom Medical

The Woodlands, TX • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Duties:
The Intake Nurse Case Manager ("NCM") is an integral member of Axiom's Nursing Department ("Nursing"). The NCM is primarily responsible for performing telephonic medical case management for work-related and non-work-related injuries and illnesses. The NCM will be accountable for providing first aid recommendations to injured employees, keeping detailed records on employee injuries and communications in Axiom's database, and properly communicating any pertinent/necessary information with Axiom's clients. It is the responsibility of the NCM to maintain their home state RN/BSN license and obtain/maintain additional licenses as requested by management. This role is expected to uphold Axiom's dedication to providing the highest quality of service, care, and expertise. Additionally, the NCM will have other duties and responsibilities as determined from time to time by the Nurse Case Manager Team Manager.
Essential Functions:
The essential functions of the NCM are to:
  • Perform and document telephonic medical case management according to Axiom's Best Practice Guidelines and Nursing Directives.
  • Uphold Axiom's dedication to maintaining excellent client service and relationships by providing the highest quality of service, care, and expertise.
  • Educate injured workers, safety representatives, and supervisors on Axiom's style of case management, as needed
  • Transfer cases to the Outcome Team according to Axiom procedures
  • Adhere to current OSHA Guidelines and Case Management Procedures
  • Adhere to current state specific Worker's Compensation Guidelines
  • Participate in departmental meetings and in-services

Qualifications:
The successful candidate should have an active RN or BSN license in good standing plus a minimum of 5 years demonstrated experience with a focus on ER, acute injury, triage management or related fields. Previous nurse case management or telephonic case management is preferred.
Physical Requirements:
  • Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach,
  • Specific vision abilities required by this job include close vision requirements due to computer work,
  • Light to moderate lifting is required,
  • Ability to uphold the stress of traveling,
  • This is a remote position. Regular, predictable attendance is required.

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