Position Summary The Telephonic Nurse Care Manager is responsible for the remote, telephonic management of patients with chronic and complex conditions (including but not limited to CHF, COPD ...
Position Summary The Telephonic Nurse Care Manager is responsible for the remote, telephonic management of patients with chronic and complex conditions (including but not limited to CHF, COPD ...
Care Coordinator
Mclean, VA · Remote
$19.75 - $26.75/hr
Job Summary: Provide telephonic care coordination outreach to support preventative health ... Consults with lead, supervisor, and/or manager to ensure the cost-effective and efficient ...
Care Coordinator
Mclean, VA · Remote
$19.75 - $26.75/hr
Job Summary: Provide telephonic care coordination outreach to support preventative health ... Consults with lead, supervisor, and/or manager to ensure the cost-effective and efficient ...
Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams ... Strong telephonic communication, patient education, and motivational interviewing skills.
Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams ... Strong telephonic communication, patient education, and motivational interviewing skills.
The Telephonic Health Services Coordinator (HSC) serves as the primary point of contact for newly ... Following enrollment, the HSC collaborates closely with nurse care managers, nurse care associates ...
The Telephonic Health Services Coordinator (HSC) serves as the primary point of contact for newly ... Following enrollment, the HSC collaborates closely with nurse care managers, nurse care associates ...
Support Planners / Case Manager
Bowie, MD · On-site
Serve as the primary point of contact for clients, conducting telephonic care coordination, information gathering, and ongoing monitoring of service plans. * Manage a caseload of up to 55 Clients.
Support Planners / Case Manager
Bowie, MD · On-site
Serve as the primary point of contact for clients, conducting telephonic care coordination, information gathering, and ongoing monitoring of service plans. * Manage a caseload of up to 55 Clients.
Serve as the primary point of contact for clients, conducting telephonic care coordination, information gathering, and ongoing monitoring of service plans. * Manage a caseload of up to 55 Clients.
Serve as the primary point of contact for clients, conducting telephonic care coordination, information gathering, and ongoing monitoring of service plans. * Manage a caseload of up to 55 Clients.
Must have excellent verbal and written communication skills, along with the telephonic and ... Manages a caseload as outlined by CASSIP and Care Management Leadership. * Maintains compliance in ...
Must have excellent verbal and written communication skills, along with the telephonic and ... Manages a caseload as outlined by CASSIP and Care Management Leadership. * Maintains compliance in ...
Workers Compensation Telephonic Nurse Case Manager (Remote)
Manassas Park, VA · Remote
$75K - $88K/yr
Telephonic Nurse Case Manager As a Telephonic Nurse Case Manager, you will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return ...
New
Workers Compensation Telephonic Nurse Case Manager (Remote)
Manassas Park, VA · Remote
$75K - $88K/yr
Telephonic Nurse Case Manager As a Telephonic Nurse Case Manager, you will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return ...
New
The Nurse Care Manager (NCM) will report directly to the Manager/or Director of Clinical Operations of HCCST. The NCM interacts via telephonic consult with members and providers to assist with ...
The Nurse Care Manager (NCM) will report directly to the Manager/or Director of Clinical Operations of HCCST. The NCM interacts via telephonic consult with members and providers to assist with ...
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
Behavioral Health / Substance Use Nurse Care Manager, Adult
Washington, DC · Remote
$73.70K - $103.18K/yr
As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse ...
Quick apply
Behavioral Health / Substance Use Nurse Care Manager, Adult
Washington, DC · Remote
$73.70K - $103.18K/yr
As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse ...
Behavioral Health / Substance Use Nurse Care Manager, Adult
Washington, DC · Remote
$73.70K - $103.18K/yr
As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse ...
Behavioral Health / Substance Use Nurse Care Manager, Adult
Washington, DC · Remote
$73.70K - $103.18K/yr
As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse ...
Pediatric Behavioral Health Nurse Care Manager
Washington, DC · Remote
$73.70K - $103.18K/yr
The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You'll collaborate with a multidisciplinary team of healthcare professionals, care ...
Quick apply
Pediatric Behavioral Health Nurse Care Manager
Washington, DC · Remote
$73.70K - $103.18K/yr
The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You'll collaborate with a multidisciplinary team of healthcare professionals, care ...
Pediatric Behavioral Health Nurse Care Manager
Washington, DC · Remote
$73.70K - $103.18K/yr
The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You'll collaborate with a multidisciplinary team of healthcare professionals, care ...
Pediatric Behavioral Health Nurse Care Manager
Washington, DC · Remote
$73.70K - $103.18K/yr
The telephonic Nurse Care Manager will support members navigating complex behavioral and medical health challenges. You'll collaborate with a multidisciplinary team of healthcare professionals, care ...
Identify patients who may benefit from telephonic and virtual outreach and initiate care management interventions. Participate in remote patient monitoring and support self-management skills.
Identify patients who may benefit from telephonic and virtual outreach and initiate care management interventions. Participate in remote patient monitoring and support self-management skills.
Identify patients who may benefit from telephonic and virtual outreach and initiate care management interventions. Participate in remote patient monitoring and support self-management skills.
Identify patients who may benefit from telephonic and virtual outreach and initiate care management interventions. Participate in remote patient monitoring and support self-management skills.
Chronic Care Manager (Remote - Compact States)
Washington, DC · Remote
$10/hr
Chronic Care Manager Location: Remote Join our mission to help transform healthcare delivery from ... The position of the Nurse Chronic Care Coordinator, Remote will perform telephonic encounters with ...
Chronic Care Manager (Remote - Compact States)
Washington, DC · Remote
$10/hr
Chronic Care Manager Location: Remote Join our mission to help transform healthcare delivery from ... The position of the Nurse Chronic Care Coordinator, Remote will perform telephonic encounters with ...
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
Quick apply
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways. Qualifications: * The Social Worker Care Manager will have a minimum ...
Patient Health Advocate
Mclean, VA · On-site
$18 - $23.25/hr
... Care Manager and act as an advocate guiding them through their care needs. The individual taking this role will manage his/her caseload through in-person, telephonic and electronic means of ...
Patient Health Advocate
Mclean, VA · On-site
$18 - $23.25/hr
... Care Manager and act as an advocate guiding them through their care needs. The individual taking this role will manage his/her caseload through in-person, telephonic and electronic means of ...
Telephonic Care Manager information
See Washington salary details
$13.55 - $17.15
5% of jobs
$17.15 - $20.75
15% of jobs
$21.57 is the 25th percentile. Wages below this are outliers.
$20.75 - $24.35
22% of jobs
The median wage is $25.64 / hr.
$24.35 - $27.95
22% of jobs
$27.95 - $31.55
9% of jobs
$32.12 is the 75th percentile. Wages above this are outliers.
$31.55 - $35.15
8% of jobs
$35.15 - $38.75
7% of jobs
$38.75 - $42.36
4% of jobs
$42.36 - $45.96
3% of jobs
$45.96 - $49.56
1% of jobs
$49.56 - $53.16
2% of jobs
$13
$29
$53
How much do telephonic care manager jobs pay per hour?
As of May 27, 2026, the average hourly pay for telephonic care manager in Washington is $29.29, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $34.57 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Telephonic Care Manager, and why are they important?
To thrive as a Telephonic Care Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with care management software, electronic health records, and telehealth platforms is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and effectively coordinate patient care remotely. These competencies are crucial for ensuring patients receive appropriate guidance and support, leading to better health outcomes and efficient care delivery.
How does a Telephonic Care Manager typically interact with patients and healthcare providers during a typical workweek?
A Telephonic Care Manager spends much of their workweek conducting scheduled phone consultations with patients to assess their health needs, provide education, and coordinate care plans. They also regularly communicate with physicians, nurses, and other healthcare professionals to ensure that patients receive appropriate follow-up and resources. Managing documentation and tracking patient progress are essential responsibilities, often requiring strong organizational and communication skills. Collaboration with multidisciplinary teams is common, and adapting to varying patient needs can be both challenging and rewarding.
What are Telephonic Care Managers?
Telephonic Care Managers are healthcare professionals, often nurses or social workers, who coordinate patient care over the phone. They assess patient needs, provide health education, help manage chronic conditions, and connect patients to resources or services. Their goal is to improve patient outcomes and reduce hospital readmissions by maintaining regular communication and supporting patients remotely. Telephonic Care Managers are commonly employed by insurance companies, healthcare providers, and care management organizations.
What is the difference between Telephonic Care Manager vs Care Coordinator?
| Aspect | Telephonic Care Manager | Care Coordinator |
|---|---|---|
| Credentials | RN, LPN, or relevant healthcare certifications | Varies; often nursing or social work background |
| Work Environment | Remote, phone-based patient management | Clinic, hospital, or community settings |
| Employer & Industry | Health plans, insurance companies, healthcare providers | Hospitals, clinics, community health organizations |
| Primary Focus | Managing patient care plans remotely via phone | Coordinating services and resources for patient care |
While both roles involve patient interaction and care planning, Telephonic Care Managers primarily manage patient cases remotely through phone communication, focusing on care management and health education. Care Coordinators often work in person or in clinical settings, focusing on organizing services and resources for patient support. Both roles require healthcare knowledge but differ mainly in work environment and specific responsibilities.
What are popular job titles related to Telephonic Care Manager jobs in Washington? For Telephonic Care Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Telephonic Care Manager jobs in Washington look for? The top searched job categories for Telephonic Care Manager jobs in Washington are:
What cities in Washington are hiring for Telephonic Care Manager jobs? Cities in Washington with the most Telephonic Care Manager job openings:
Full-time
Posted 21 days ago
Job description
At AMC Health, we deliver advanced virtual caregiving through a whole-person, data-driven approach. Our mission is to improve clinical outcomes and health equity by combining compassionate care with real-time data, advanced analytics, and innovative technology. We empower clinicians to practice at the top of their license while helping patients heal safely and comfortably at home.
Position Summary
The Telephonic Nurse Care Manager is responsible for the remote, telephonic management of patients with chronic and complex conditions (including but not limited to CHF, COPD, diabetes, and hypertension). This role partners closely with patients, caregivers, and interdisciplinary care teams to assess health status, develop and implement evidence-based care plans, monitor biometric and IVR data, and intervene proactively to reduce risk, prevent escalation, and improve outcomes.
This is a remote position requiring strong clinical judgment, excellent communication skills, and comfort working in a technology-enabled, fast-paced virtual care environment.
Key Responsibilities
- Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis
- Develop, implement, and adjust individualized nursing care plans aligned with patient goals, evidence-based practice, and organizational protocols
- Engage patients using Motivational Interviewing techniques to drive behavior change, adherence, and self-management
- Identify clinical risks, changes in condition, and urgent situations; escalate appropriately and in accordance with clinical guidelines
- Collaborate with interdisciplinary care teams (internal and external) to coordinate care, referrals, and transitions across the continuum
- Deliver proactive interventions aimed at reducing hospitalizations, ER visits, and overall cost of care
- Document all patient interactions accurately, timely, and comprehensively in the electronic health record (EHR)
- Participate in quality improvement initiatives, chart audits, and performance reviews to enhance clinical outcomes and care delivery
- Perform care management activities in alignment with client-specific workflows, performance expectations, and service-level requirements
- Maintain compliance with all clinical, regulatory, HIPAA, and organizational standards
Core Competencies
- Strong clinical assessment and critical-thinking skills in a remote care setting
- Excellent time management and organizational skills with the ability to prioritize effectively
- High degree of accountability for patient safety, outcomes, and care quality
- Ability to work independently while remaining highly collaborative within a virtual team
- Exceptional verbal and written communication skills
- Strong relationship-building skills with patients, caregivers, colleagues, and clients
- Comfort navigating multiple technology platforms and adapting quickly to new tools
Education & Experience Requirements
- Nursing degree from an accredited college or university (ADN or BSN required; BSN preferred)
- Minimum of 5 years of broad clinical nursing experience
- Minimum of 3 years of experience in one or more of the following:
- Care management or care coordination
- Home health or transitions of care
- Telehealth or virtual care
- Chronic disease management (e.g., cardiac, pulmonary, endocrine)
- Strong computer proficiency, including EHR documentation, navigating multiple systems, and troubleshooting basic technical issues
- Ability to work assigned time zones and schedules based on client needs
Licensure & Certification
- Active, unrestricted RN license
- Compact (NLC) license and/or California RN license required, depending on assignment
Physical Demand & Work Environment
- Fully remote/home-based role
- Private, quiet, and secure home office free from distractions
- Reliable high-speed internet meeting company requirements
- Ability to sit for extended periods and perform repetitive computer-based tasks
What We Offer
- Opportunity to work at the forefront of virtual care and remote patient monitoring
- Mission-driven culture focused on innovation, collaboration, and patient impact
- Competitive compensation and comprehensive benefits
- Supportive, remote-first work environment with growth opportunities
AMC Health is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce.