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Telephone System Analyst Jobs (NOW HIRING)

SA Technologies Inc.

System Analyst

Salem, OR · On-site

The Systems Analyst will evaluate information requirements, then design and develop complex ... telephone system, and copiers. The person in this position must have a basic knowledge of the ...

Menlo | K12itc

System Analyst

Kansas City, MO · On-site

Respond to and diagnose problems through discussions with users via telephone, email, or online chat. This includes problem recognition, research, isolation, and resolution steps. The System Analyst ...

Menlo, Inc.

System Analyst

Kansas City, MO · On-site

Respond to and diagnose problems through discussions with users via telephone, email, or online chat. This includes problem recognition, research, isolation, and resolution steps. The System Analyst ...

Menlo | K12itc

System Analyst

Kansas City, MO · On-site

Respond to and diagnose problems through discussions with users via telephone, email, or online chat. This includes problem recognition, research, isolation, and resolution steps. The System Analyst ...

Menlo, Inc.

System Analyst

Kansas City, MO · On-site

Respond to and diagnose problems through discussions with users via telephone, email, or online chat. This includes problem recognition, research, isolation, and resolution steps. The System Analyst ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

System One

Senior System Analyst

Tulsa, OK · Remote

$26 - $29/hr

Senior System Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $26.00-29.00/hour ... Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and ...

Carlisle Companies

Warranty System Analyst

Carlisle, PA · On-site

Carlisle is seeking a Warranty System Analyst to join their team in Carlisle, PA. In this position ... Respond via telephone, email or formal writing to technical inquiries related to warranty, design ...

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Telephone System Analyst information

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$41.5K

$89.3K

$141K

How much do telephone system analyst jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telephone system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What does a telephone system analyst do?

A Telephone System Analyst is responsible for designing, implementing, and maintaining an organization's telecommunication systems. They analyze the needs of the business, recommend appropriate phone solutions, and ensure that telephone networks operate efficiently and securely. Their duties often include troubleshooting technical issues, configuring hardware and software, and collaborating with vendors to upgrade or expand systems. They also play a key role in integrating telephone systems with other communication platforms, like voicemail and conferencing tools.

What are the key skills and qualifications needed to thrive as a telephone system analyst?

To thrive as a Telephone System Analyst, you need expertise in telecommunications systems, network troubleshooting, and a background in information technology or a related field. Familiarity with PBX systems, VoIP platforms, call routing software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is crucial. Strong analytical thinking, problem-solving abilities, and effective communication skills help you interact with team members and end users. These skills ensure seamless operation, efficient issue resolution, and enhanced communication infrastructure for organizations.

What are some common challenges faced by telephone system analysts when integrating new communication technologies?

Telephone System Analysts often encounter challenges when integrating new technologies, such as ensuring compatibility with existing infrastructure, minimizing downtime during transitions, and providing adequate training for staff. Managing security and privacy concerns as new systems are implemented can also be a significant hurdle. Collaborating closely with IT teams, vendors, and end-users is essential to address these issues effectively and ensure a smooth integration process.

What cities are hiring for Telephone System Analyst jobs?

Cities with the most Telephone System Analyst job openings:

What states have the most Telephone System Analyst jobs?

States with the most job openings for Telephone System Analyst jobs include:

What are popular job titles related to Telephone System Analyst jobs?

For Telephone System Analyst jobs, the most frequently searched job titles are:

Telephone System Analyst

Ogden, UT

US Department of the Treasury
Public Administration • 10K+ employees
Learn more about US Department of the Treasuryexternal

$61K/yr

Full-time

Posted 2 days ago

New

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

WHAT IS TAXPAYER SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • TS SC - Accounts Management
  • This job (or announcement) is open to current permanent IRS competitive service employees in Accounts Management business units.
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE:GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes:

  • Dealing with Business Operating Division policies, and functional responsibilities in the Telephone Systems Analyst area to assist in analyzing problems and provide solutions;
  • Utilizing work processes, programs, and functions, to identify error trends in the day-to-day workflow;
  • Using oral and written communications techniques to assist in the preparation of routine responses and to coordinate data and information;
  • Working with internal and external automated systems and controls to assist with training;
  • Utilizing Microsoft Excel calculations to prepare a report;
OR
Two full academic years of progressively higher-level graduate education in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work.
OR
Master's or equivalent graduate degree in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work.
OR
LL.B or J.D., if related.
OR
You may qualify by a combination of experience and education.
SPECIALIZED EXPERIENCE:GS-11 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes:
  • Understanding the design, operation and capabilities of a computerized Automatic Call Distribution (ACD)\telephone system;
  • Using systems and software to assist in producing the requisite reports needed to support management tracking and decision making;
  • Analyzing work processes, programs, functions, error trends, and day-to-day workflow to assist in identifying discrepancies, and troubleshooting issues;
  • Using oral and written communications techniques to prepare routine responses and to coordinate data and information;
  • Developing presentation, conducting training sessions and serving as a technical resource for team Managers, and employees by providing guidance on telephone system operations, tools, procedures, and system functions;
  • Utilizing Microsoft Excel, to manipulate data, and create graphs and reports for analytical reviews;

OR
Three full academic years of progressively higher level graduate education in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work.
OR
PH.D or equivalent doctoral degree in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work.
OR LL.M., if related
OR
You may qualify by a combination of experience and education.
AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.


For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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