ZipRecruiter

Log In

1

Voice Telephone System Engineer Jobs (NOW HIRING)

Colorado Psychiatric

$69K - $125K/yr

Provide system level engineering support mission critical IT systems, related telecommunications ... and telephone instrument units. * Ensures the availability of mission critical launch ...

Scout ET

System Engineer

New York, NY · On-site

System Engineer Location NYC Duration: Full Time Interview: Phone following to in-person. Onsite On ... Basic knowledge of telephone systems. Broad knowledge of IT systems planning as relates to ...

Scout ET

System Engineer

New York, NY · On-site

System Engineer Location NYC Duration: Full Time Interview: Phone following to in-person. Onsite On ... of telephone systems. • Broad knowledge of IT systems planning as relates to construction ...

Reflexive Concepts

System Engineer I

Hanover, MD · On-site

... telephone customer support • Analyze system applications and perform troubleshooting • Understand and communicate complex software systems • Modify Confluence pages and write technical ...

next page

Showing results 1-20

All JobsTechnology JobsNetworking JobsSystems Architect JobsVoice Telephone System Engineer Jobs

Voice Telephone System Engineer information

See salary details

$24

$51

$72

How much do voice telephone system engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for voice telephone system engineer in the United States is $51.85, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $60.10 per hour, depending on experience, location, and employer.

What does a voice telephone system engineer do?

A Voice Telephone System Engineer is responsible for designing, implementing, and maintaining voice communication systems within an organization. This includes managing traditional phone systems (like PBX), Voice over IP (VoIP) technologies, and integrating them with other communication platforms. They troubleshoot issues, ensure the security and reliability of voice networks, and may also oversee upgrades or migrations to new telephony solutions. Their work ensures seamless and efficient voice communication for businesses.

What are the key skills and qualifications needed to thrive as a voice telephone system engineer?

To thrive as a Voice Telephone System Engineer, you need a solid background in telecommunications, networking, and VoIP technologies, typically backed by a relevant degree or equivalent experience. Familiarity with PBX systems, SIP protocols, Cisco or Avaya platforms, and certifications such as CCNP Collaboration or Avaya Certified Specialist are commonly expected. Strong problem-solving abilities, attention to detail, and effective communication skills help engineers excel when troubleshooting issues or supporting users. These competencies ensure the reliability and security of voice communication networks, which are critical for organizational operations.

What are the most common challenges voice telephone system engineers face when integrating new technologies into existing telephony infrastructure?

Voice Telephone System Engineers often encounter challenges when integrating new technologies, such as ensuring compatibility between legacy PBX systems and modern VoIP solutions. Managing the transition without disrupting daily operations requires thorough planning and testing. Additionally, engineers must address security concerns, maintain call quality, and provide user training during the migration process. Close collaboration with IT, network teams, and vendors is essential to minimize downtime and ensure a smooth deployment.

What is the difference between Voice Telephone System Engineer vs Network Support Technician?

AspectVoice Telephone System EngineerNetwork Support Technician
CredentialsCertifications in VoIP, telephony, networkingCertifications in networking, troubleshooting
Work EnvironmentTelecommunications, enterprise communication systemsIT support, network infrastructure
Employer & IndustryTelecom companies, large corporationsIT service providers, corporate IT departments
Common Search & ComparisonFocus on telephony systems and VoIPFocus on network troubleshooting and support

The Voice Telephone System Engineer primarily designs, installs, and maintains telephony and VoIP systems within organizations, focusing on communication infrastructure. In contrast, the Network Support Technician handles broader network issues, troubleshooting connectivity and supporting network hardware. While both roles require networking knowledge and certifications, their focus areas differ, with the engineer specializing in telephony systems and the technician in overall network support.

What are popular job titles related to Voice Telephone System Engineer jobs?

For Voice Telephone System Engineer jobs, the most frequently searched job titles are:

Telecommunications Tech CCM CUC CUCM UCCE

Morristown, NJ • On-site

Atlantic Health System
Hospitals • 5 - 10K employees
Learn more about Atlantic Health Systemexternal

Other

Posted 10 days ago

Atlantic Health System rating

8.0

Company rating: 8.0 out of 10

Based on 277 frontline employees who took The Breakroom Quiz

Job description

The Cisco Voice Technician installs, configures and troubleshoots Cisco Call Manager technical support on a wide range of customer repair tickets including Cisco Unity (Voicemail). Performs the basic analog and VoIP telephone equipment installation and maintenance. Assists in procurement and maintenance of voice services for client’s enterprise wide. The system engineer manages major telecommunication projects involving remote site locations.

Responsibilities
  • Provides technical support to assist customers on a wide range of repair tickets and requests for add, moves and changes.
  • Installs, tests, maintains and repairs telephone system equipment.
  • Maintains site specific telephone line termination records and prepares written status reports.
  • Familiar with standard concepts practices and procedures within the telecommunications field.
  • Analyze and recognize problems working with our Cisco Voice Engineer in escalations.
  • Establish and maintain effective interpersonal relationships with customers on a daily basis.
  • Remote site network implementation and maintenance.
  • Escalation-demonstrates timely and effective issue escalation to the appropriate parties.
  • Projects/priorities-manages multiple complex priorities and projects.
  • Documentation-constructs and maintains clear, concise, and relevant documentation.
  • Workflow- works with customer to understand business unit workflow by using published organizational methods and tools
  • Expectations-manages customer expectations to ensure alignment with organizational goals and objectives
  • Supervision-works under indirect supervision
#J-18808-Ljbffr

What Atlantic Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atlantic Health System logo

About Atlantic Health System

Sourced by ZipRecruiter

Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune's "Top 100 Best U.S. Companies to Work For" list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Year founded

1996

View All Atlantic Health System Jobs

Apply