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Telephone Receptionist Jobs (NOW HIRING)

You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate ...

Job Title You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear ...

You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate ...

You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate ...

Receptionist

Roswell, GA · On-site

$14.75 - $19.50/hr

Answer incoming telephone calls using the dealership's approved greeting. * Determine the purpose ... Receptionists are expected to: * Acknowledge customers promptly. * Maintain a friendly and ...

Receptionist

Roswell, GA · On-site

$14.75 - $19.50/hr

Answer incoming telephone calls using the dealership's approved greeting. * Determine the purpose ... Receptionists are expected to: * Acknowledge customers promptly. * Maintain a friendly and ...

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Telephone Receptionist information

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How much do telephone receptionist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for telephone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a telephone receptionist?

Telephone receptionists are professionals responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information or assistance as needed. They often serve as the first point of contact for businesses, ensuring that callers receive a positive and helpful experience. In addition to managing phone communications, telephone receptionists may also perform administrative tasks such as scheduling appointments, taking messages, and maintaining records. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a telephone receptionist, and why are they important?

To thrive as a Telephone Receptionist, you need excellent verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and attention to detail help you stand out in this customer-facing role. These skills and qualities are vital for creating positive first impressions, handling inquiries efficiently, and supporting smooth office operations.

What are some common challenges telephone receptionists face and how can they effectively manage them?

A common challenge for Telephone Receptionists is handling a high volume of calls while maintaining professionalism and accuracy. They often need to juggle multiple tasks, such as transferring calls, taking messages, and providing information, sometimes under time pressure. Effective management involves staying organized, using call management software efficiently, and practicing active listening to ensure callers feel heard and understood. Building strong communication skills and remaining calm under pressure are key to excelling in this role.

What is the difference between Telephone Receptionist vs Front Desk Coordinator?

AspectTelephone ReceptionistFront Desk Coordinator
CredentialsHigh school diploma; communication skillsHigh school diploma; organizational skills
Work EnvironmentCall centers, offices, healthcare facilitiesCorporate offices, hotels, medical clinics
Primary DutiesAnswering calls, routing messagesManaging front desk, scheduling, visitor management
Industry UsageCommon in customer service and administrative rolesCommon in hospitality, healthcare, corporate settings

The main difference is that a Telephone Receptionist primarily handles incoming calls and message routing, while a Front Desk Coordinator manages a broader range of front office tasks, including visitor management and scheduling. Both roles require strong communication skills and are essential in customer-facing environments, but their scope and responsibilities differ based on the work setting.

Can a shy person be a telephone receptionist?

A shy person can be a telephone receptionist, as the role often involves following scripts, using communication tools, and gaining experience to build confidence. Success in the position depends on interpersonal skills, training, and comfort with phone interactions, rather than personality alone.

How much is the salary of a telephone receptionist?

The average salary of a telephone receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Many receptionists also receive benefits such as paid time off and health insurance.
More about Telephone Receptionist jobs

What cities are hiring for Telephone Receptionist jobs?

Cities with the most Telephone Receptionist job openings:

What states have the most Telephone Receptionist jobs?

States with the most job openings for Telephone Receptionist jobs include:

What are popular job titles related to Telephone Receptionist jobs?

For Telephone Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Telephone Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Telephone Receptionist

Walnut Creek, CA

Reliable Receptionist
Telecommunications • 1 - 10 employees

$12 - $16/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago


Key responsibilities

  • Answer incoming telephone calls promptly and professionally using call handling software.

  • Assist callers by answering questions, providing information from client companies, and taking accurate messages.

  • Utilize call handling and web-based software to screen, announce, connect calls, and schedule appointments as instructed.


Job description

Company Description

The Receptionist is the most important position at Reliable Receptionist.  As a Receptionist here, you will be part of a small, dedicated team of professional receptionists responsible for answering incoming telephone calls for a variety of our client companies.  Our philosophy is that we function as an extension of our client company's staff and the front-end for their business, creating the impression for the caller that we work for our client company and not a third-party service.

Job Description

You will use cutting edge computer-telephone technology to handle calls in the following manner:

* Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).

* Assist callers, answer frequently asked questions, and provide information as supplied to you by our client companies.

* Navigate our Windows-based call handling software to screen, announce and connect calls as appropriate to our client company's personnel in real-time.

* Take accurate messages when necessary and transmit electronically to clients.

* Utilize web-based software applications to schedule appointments on behalf of client companies as appropriate.

* Read and interpret detailed call handling instructions as provided by client companies and presented to you on screen by our call handling software.

* Rapidly transition between answering calls for otherwise unrelated companies and execute accurate call handling procedures with the aid of our call handling software.

* Function as an effective team member with colleagues to accurately serve the needs of our clients.

* General office administration.  Other duties as assigned.

* Compensation $12-$16 hourly, health insurance, paid time off, 401k, profit sharing.

Qualifications

Job Requirements:

* 2+ years experience as a Receptionist in a professional office environment or as a call center agent.

* Clear, articulate telephone voice.

* Outgoing telephone personality.

* Grammatically correct use of English both spoken and written (billingual Spanish a big plus).

* High-school diploma or equivalent required, college degree a plus.

* Basic knowledge of Windows PC operating system and word processing fundamentals.

* Keyboarding skills to accurately type 40+ wpm

* Transportation and ability to report to work reliably as scheduled.

* Bilingual - Spanish given extra consideration.

Additional Information

To be successful in this company, you must adhere to our core values of Integrity, Dedication, Enthusiasm, Accountability, Solutions Oriented and have a strong desire to deliver an Exceptional Experience to our clients and their callers.  Team members are expected to be responsible, self-motivated and take pride in their work.

TO BE CONSIDERED FOR THIS POSITION YOU MUST:

1) APPLY THROUGH THIS WEBSITE BY FOLLOWING THE INSTRUCTIONS PROVIDED.

2) CALL 925-627-4219, LISTEN TO THE RECORDED MESSAGE AND FOLLOW THE INSTRUCTIONS PROVIDED.

CANDIDATES NOT FOLLOWING BOTH STEPS WILL NOT BE CONSIDERED.