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Telephone Customer Service Jobs in Romeoville, IL

Domino's Pizza

Customer Service Rep(02706)

Aurora, IL · On-site

$15/hr

Customer Service Representative / Pizza Maker The following general description applies to all ... Job Duties Deal directly with customers either by telephone, electronically or face to face. Have a ...

Lincare

Customer Service Rep

Willowbrook, IL

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Lincare

Customer Service Rep

Willowbrook, IL

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

ICONMA

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative Our client, a Property and Casualty Insurance company, is looking ... Providing superior customer experience via incoming telephone calls in a fast-paced, automated ...

Domino's

Customer Service Rep(02706)

Aurora, IL · On-site

$15/hr

Company Description Customer Service Representative / Pizza Maker The following general description ... Job Duties • Deal directly with customers either by telephone, electronically or face to face ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Romeoville, IL

Telephone Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do telephone customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for telephone customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.

What are popular job titles related to Telephone Customer Service jobs in Romeoville, IL?

For Telephone Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Romeoville, IL look for?

The top searched job categories for Telephone Customer Service jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Telephone Customer Service jobs?

Cities near Romeoville, IL with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you

Customer Service Representative

Domino's Pizza

Aurora, IL

$15/hr

Full-time

Re-posted 17 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,930 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!

Job type: Full time and Part time, Permanent


You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.


We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


As part of our crew, your responsibilities will include:

  • Operating all equipment.
  • Stocking ingredients from delivery area to storage, work area, walk-in cooler.
  • Preparing products
  • Receiving and processing telephone orders.
  • Taking inventory and completing associated paperwork.
  • Cleaning equipment and facility approximately daily.


Benefits of working at Domino's Pizza:

  • Flexible schedules
  • Competitive wages for all Team Members
  • Free uniforms
  • Store discounts
  • Fun working environment


Domino's is an equal opportunity employer.


REQUIREMENTS
  • Must be 16 years of age or older
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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