ZipRecruiter

Log In

1

Telephone Customer Service Jobs in Indiana (NOW HIRING)

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. * The Entry level Customer Service Representative will ...

Lincare Holdings

Customer Service Rep

Bloomington, IN · On-site

$14 - $19/hr

ConvaCare Services Position This employee communicates with customers for the purposes of answering ... Verifies and updates demographic information such as Insurance, address and telephone number in ...

Lincare Holdings, Inc.

Customer Service Rep

Bloomington, IN · On-site

$13 - $17.75/hr

ConvaCare Services Position This employee communicates with customers for the purposes of answering ... Verifies and updates demographic information such as Insurance, address and telephone number in ...

Lincare

Customer Service Rep

Bloomington, IN · On-site

$13 - $17.75/hr

ConvaCare Services Position This employee communicates with customers for the purposes of answering ... Verifies and updates demographic information such as Insurance, address and telephone number in ...

previous page

Showing results 41-60

All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Indiana

Telephone Customer Service information

See Indiana salary details

$9

$17

$25

How much do telephone customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telephone customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Indiana? For Telephone Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Indiana look for? The top searched job categories for Telephone Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Telephone Customer Service jobs? Cities in Indiana with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Belcan

Lafayette, IN • On-site

$24/hr

Other

Re-posted 13 days ago

Job description

Customer Service Representative

Job Number: 365920

Category: Administrative

Description: Job Title: Associate Customer Service Rep I

Pay Rate: $24/hr.

Location: Lafayette, IN

Area Code: 765

ZIP Code: 47903

Start Date: Right Away

Keywords: #LafayetteoJobs; #CustomerServiceRepjobs; #INDP+

This is 12 Months contract role and the role will lead to a direct hire position for the right candidate.

Job Description:

  • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.

  • The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.

  • The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.

  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

  • Frequently reports to the Customer Service Manager.

  • 0-3 years.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location: Lafayette , IN

Minimum Experience (yrs): 0-3

Required Education: Not Specified

Benefits:

Return to search results Email this job to a friend (emailjobs.asp?jo_num=365920)

If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position.

*Logged in members may also add jobs to their job cart

Belcan logo

About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958

View All Belcan Jobs

Apply