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Teleperformance Job Jobs (NOW HIRING)

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About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in ...

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Teleperformance Job information

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$10

$18

$26

How much do teleperformance job jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for teleperformance job in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the starting pay at Teleperformance?

The starting pay for Teleperformance customer service roles typically ranges from $12 to $15 per hour, depending on location and experience. The company often offers flexible schedules and training to new employees.

Is it hard to get hired by Teleperformance?

Getting hired by Teleperformance can vary depending on the position and location, but generally involves an application, interview, and sometimes a skills assessment. Candidates with good communication skills and customer service experience tend to have better chances, and the process may include background checks and training requirements.

What is the difference between Teleperformance Job vs Customer Service Representative?

AspectTeleperformance JobCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or remote
Employer & IndustryTeleperformance, customer service industryVarious companies, customer service industry

Both Teleperformance Jobs and Customer Service Representatives typically require similar credentials and work in call centers or remote settings within the customer service industry. The main difference is that a Teleperformance Job refers specifically to roles within the Teleperformance company, whereas Customer Service Representative is a broader job title used across many organizations.

What is Teleperformance's salary?

Salaries for Teleperformance customer service roles typically range from $12 to $20 per hour, depending on experience, location, and shift. Entry-level positions may start at the lower end, while experienced agents or those working in specialized environments can earn higher wages.

What kind of jobs does Teleperformance offer?

Teleperformance offers a variety of customer service and support roles, including call center agents, technical support specialists, and sales representatives. These jobs often require strong communication skills, computer proficiency, and the ability to work in a fast-paced environment, with options for remote or on-site work depending on the position.
More about Teleperformance Job jobs
Director of BPO & Contact Center Sales

Director of BPO & Contact Center Sales

NexGen Technologies, LLC

Boynton Beach, FL โ€ข Remote

Full-time

Posted 29 days ago


Job description

Salary: 80,000 to $100,000

NexGen Technologies is seeking a highly accomplished Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for our next-generation technology-enabled outsourcing solutions. This leader will design and execute sales strategies focused on high-value BPO engagements, omnichannel contact center solutions, AI-powered customer experience platforms, automation services, and digital transformation offerings.


The ideal candidate is a seasoned sales executive with deep experience in BPO/Contact Center outsourcing, strong consultative selling skills, and a proven ability to architect complex deals that align business needs with innovative technology solutions. Candidates must bring an established network of executive-level contacts within the BPO space, including Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, and CGI.


Key Responsibilities

Strategic Sales Leadership

  • Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies.
  • Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close.
  • Identify and prioritize target markets, verticals, and accounts for long-term revenue growth.

Revenue Generation & Pipeline Management

  • Own and exceed quarterly and annual bookings, revenue, and margin targets.
  • Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities.
  • Create compelling value propositions and ROI models that differentiate NexGen in competitive bid environments.

Client & Partner Engagement

  • Cultivate deep, trusted relationships with enterprise decision-makers, influencers, and procurement teams.
  • Leverage established BPO contacts (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI) to accelerate market penetration and partnership opportunities.
  • Collaborate with technology partners, system integrators, and channel alliances to expand market reach.
  • Conduct senior-level presentations, solution workshops, and strategic planning sessions.

Solution & Proposal Leadership

  • Partner with Solution Design, Operations, Finance, and Legal teams to craft scalable, customer-centric outsourcing solutions.
  • Guide proposal creation, pricing strategies, SOW development, and contract structuring for complex global deals.
  • Ensure solutions leverage automation, AI, omnichannel contact center tools, and analytics to improve cost efficiency and customer experience.

Market Intelligence & Innovation

  • Stay ahead of industry trends in BPO, customer experience management, digital transformation, and emerging technologies.
  • Provide feedback to Product and Innovation teams to enhance service offerings and competitive positioning.
  • Represent NexGen Technologies at industry events, conferences, and thought leadership venues.

Qualifications

Required

  • 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services.
  • Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+).
  • Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices.
  • Exceptional communication, negotiation, and executive-level relationship-building skills.
  • Established network of contacts with leading BPOs (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI).
  • Experience leading cross-functional teams in solutioning and proposal development.

Preferred

  • Experience with global delivery models (onshore, nearshore, offshore).
  • Strong business acumen with the ability to articulate ROI and technology value propositions.

Compensation & Benefits

  • Competitive base salary plus uncapped commission/bonus plan.
  • Professional development support, industry certifications, and leadership growth opportunities.