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Telehealth Case Manager Jobs (NOW HIRING)

Case Manager

Asheville, NC ยท On-site

$19 - $24.25/hr

Telehealth Services * Paid Time Off * Volunteer Time Off * Rewards Program * On-Demand Pay About this Position: The Case Manager provides Child Support Services by managing a caseload to obtain ...

Case Manager

Asheville, NC ยท On-site

$19 - $24.25/hr

Telehealth Services * Paid Time Off * Volunteer Time Off * Rewards Program * On-Demand Pay About this Position: The Case Manager provides Child Support Services by managing a caseload to obtain ...

Case Manager

Asheville, NC

$19 - $24.25/hr

Telehealth Services * Paid Time Off * Volunteer Time Off * Rewards Program * On-Demand Pay About this Position: The Case Manager provides Child Support Services by managing a caseload to obtain ...

Case Manager

Franklin, TN

$19.75 - $25.50/hr

Telehealth Services * Paid Time Off * Volunteer Time Off * Nectar Rewards * On-Demand Pay About this Position The Case Manager provides Child Support Services by managing a caseload to obtain results ...

Case Manager

Franklin, TN

$19.75 - $25.50/hr

Telehealth Services * Paid Time Off * Volunteer Time Off * Nectar Rewards * On-Demand Pay About this Position The Case Manager provides Child Support Services by managing a caseload to obtain results ...

Case Manager

Chicago, IL ยท On-site

$20 - $25.75/hr

The Case Manager will be an integral part of our healthcare team, providing comprehensive and ... prevention, telehealth rooming, front desk). * This is not all-inclusive and outlines the main ...

Case Manager

Milwaukee, WI ยท On-site

$19.75 - $25.25/hr

The Case Manager will be an integral part of our healthcare team, providing comprehensive and ... prevention, telehealth rooming, front desk). * This is not all-inclusive and outlines the main ...

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Telehealth Case Manager information

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$14

$22

$32

How much do telehealth case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telehealth case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telehealth case manager, and why are they important?

To thrive as a Telehealth Case Manager, you need a clinical background (such as RN or social work licensure), strong case management experience, and knowledge of healthcare regulations. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication tools is typically required. Outstanding organizational skills, empathy, and effective virtual communication help build trust and coordinate care remotely. These skills ensure seamless patient management, regulatory compliance, and high-quality care delivery in a digital environment.

What is a telehealth case manager?

A Telehealth Case Manager is a healthcare professional who coordinates and manages patient care remotely using telecommunication technology. They assess patients' needs, develop care plans, and facilitate communication between patients, healthcare providers, and support services. Telehealth Case Managers ensure that patients receive appropriate care and resources, monitor progress, and help navigate the healthcare system, all through virtual platforms. This role is vital for improving access to healthcare, especially for individuals in remote or underserved areas.

How does a telehealth case manager typically collaborate with healthcare providers and patients in a virtual setting?

As a Telehealth Case Manager, you will frequently facilitate communication between patients and multidisciplinary healthcare teams using secure digital platforms. Your role involves assessing patient needs, coordinating care plans, and ensuring follow-ups are scheduled and completed. Collaboration is achieved through virtual meetings, electronic health records, and phone or video calls, requiring strong organizational and interpersonal skills. Building rapport with patients remotely and maintaining seamless information flow between providers are essential to delivering effective care.

What is the difference between Telehealth Case Manager vs Telehealth Social Worker?

AspectTelehealth Case ManagerTelehealth Social Worker
Required CredentialsCase management certification, RN or healthcare background often preferredLicensed social worker (LCSW, LMSW), relevant social work license
Work EnvironmentRemote or telehealth settings, healthcare organizationsRemote or telehealth, mental health clinics, hospitals
Employer & IndustryHealthcare providers, insurance companies, telehealth platformsHospitals, mental health agencies, community organizations

While both roles operate in telehealth settings and require healthcare or social work credentials, Telehealth Case Managers focus on coordinating patient care and managing treatment plans, whereas Telehealth Social Workers provide mental health support and counseling. Understanding these differences helps in choosing the right career path or job search focus.

More about Telehealth Case Manager jobs
What states have the most Telehealth Case Manager jobs? States with the most job openings for Telehealth Case Manager jobs include:
Infographic showing various Telehealth Case Manager job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Case Manager

Veritas HHS Inc

Asheville, NC โ€ข On-site

$19 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Description

Veritas-HHS seeks a Case Manager to work at the Transylvania County Child Support Services of NC office located in Brevard, NC.


Job type: Full-time/In-person

Schedule: Monday through Friday, 8am to 5pm


About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.


Mission - Do socially useful work, have fun, and prosper.

Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.

Most places you work, someone else owns the outcome. Here, you do.

Veritas HHS is a management and employee-owned company serving families across 22 offices in North Carolina, Maryland, South Carolina, Tennessee, and Virginia. We help parents navigate child support - not as enforcers, but as partners working toward stability for kids and families. That work matters, and the people doing it should share in what gets built. We pride ourselves on our mission and employee ownership is how we back that up - Your success and the company's success are one in the same, by design. Employee ownership is just one of the many things we offer to show value to not only our company, but to our employees. It's one of the many ways we give back to those that do socially useful work, prosper, and have fun.ย 


Benefits we offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • STD, LTD
  • Life Insurance
  • Employee Assistance Program
  • Telehealth Services
  • Paid Time Off
  • Volunteer Time Off
  • Rewards Program
  • On-Demand Pay

About this Position:

The Case Manager provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations.


Primary Responsibilities

  • Analyze case information and take next steps pursuant to State policies and procedures
  • Conduct interviews/collect DNA samples/negotiate consents/refer to community services
  • Prepare legal documents and correspondence related to a case
  • Work state system prompts to keep case information current and support automated case actions
  • Perform annual reviews on assigned cases
  • Perform initial locate activities
  • Track own performance through special reports
  • Receive, evaluate, and resolve customer problems and complaints
  • Update state system with appropriate new information and records detail of customer contacts
  • Take all actions available to resolve customer concerns
  • Other related duties as assigned

Requirements

  • Associate's degree or Paralegal Certification preferred
  • At least two years of experience in legal environment or government case processing; public contact experience preferred
  • Education can be substituted for years of experience
  • Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.

Learn about Veritas HHS at?www.veritas-hhs.com.