Full-Time/Part-Time Full-Time Description RiVidium Inc. is seeking a skilled Video Teleconference (VTC) Engineer - Level 1 to support the Naval Criminal Investigative Service (NCIS) enterprise ...
Full-Time/Part-Time Full-Time Description RiVidium Inc. is seeking a skilled Video Teleconference (VTC) Engineer - Level 1 to support the Naval Criminal Investigative Service (NCIS) enterprise ...
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Quick apply
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Key Responsibilities โข Provide Tier I and Tier II customer support for Video Teleconferencing systems and services. โข Schedule conferences utilizing Cisco TelePresence Management Suite (TMS). โข ...
Key Responsibilities โข Provide Tier I and Tier II customer support for Video Teleconferencing systems and services. โข Schedule conferences utilizing Cisco TelePresence Management Suite (TMS). โข ...
Responsibilities - Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities - Deliver desk-side support and instruction to users on proper use of VTC equipment ...
Responsibilities - Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities - Deliver desk-side support and instruction to users on proper use of VTC equipment ...
Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities * Deliver desk-side support and instruction to users on proper use of VTC equipment and conferencing ...
Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities * Deliver desk-side support and instruction to users on proper use of VTC equipment and conferencing ...
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Secret Cleared VTC Facilitator
Petersburg, VA ยท On-site
VTC Facilitator provides daily operations support for all video teleconference (VTC) systems and facility operations across the CASCOM enterprise at Fort Lee, Virginia. This individual ensures ...
Summary Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...
Summary Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...
Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities * Deliver desk-side support and instruction to users on proper use of VTC equipment and conferencing ...
Quick apply
Provide daily operation and sustainment of Video Teleconferencing (VTC) systems and facilities * Deliver desk-side support and instruction to users on proper use of VTC equipment and conferencing ...
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
DESCRIPTION The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys ...
DESCRIPTION The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys ...
Industrials Consultant
New York, NY ยท On-site +1
$175K - $225K/yr
The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint ...
Industrials Consultant
New York, NY ยท On-site +1
$175K - $225K/yr
The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint ...
Description We are seeking a Voice IT Field Support Specialist - Level 1 to provide on-site and remote technical support for computer, communications, and teleconferencing systems within a cleared ...
Description We are seeking a Voice IT Field Support Specialist - Level 1 to provide on-site and remote technical support for computer, communications, and teleconferencing systems within a cleared ...
Helpdesk Technician - Tier I with Security Clearance
$22.75 - $30.50/hr
Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations. Assist in technical ...
Helpdesk Technician - Tier I with Security Clearance
$22.75 - $30.50/hr
Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations. Assist in technical ...
Helpdesk Technician - NLRB
Fairfax, VA ยท On-site
$19.75 - $26.75/hr
Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations. * Assist in technical ...
Quick apply
Helpdesk Technician - NLRB
Fairfax, VA ยท On-site
$19.75 - $26.75/hr
Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations. * Assist in technical ...
* The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
Quick apply
* The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
Hardware Technician 1
Columbia, MD ยท On-site
* The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
Quick apply
Hardware Technician 1
Columbia, MD ยท On-site
* The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses ...
Candidate shall be responsible for establishing and troubleshooting IP, ISDN, and satellite video teleconferences and provides end-user support, as well as performing regularly scheduled maintenance ...
Candidate shall be responsible for establishing and troubleshooting IP, ISDN, and satellite video teleconferences and provides end-user support, as well as performing regularly scheduled maintenance ...
Industrials Consultant
New York, NY ยท On-site
$175K - $225K/yr
The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint ...
Industrials Consultant
New York, NY ยท On-site
$175K - $225K/yr
The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint ...
Video Teleconferencing (VTC) Technician Location: Doral, FL We are seeking a motivated, customer-focused VTC Technician to support enterprise video teleconferencing operations in a high-visibility ...
Video Teleconferencing (VTC) Technician Location: Doral, FL We are seeking a motivated, customer-focused VTC Technician to support enterprise video teleconferencing operations in a high-visibility ...
Telecon information
See salary details
$14.66 - $20.06
7% of jobs
$20.06 - $25.46
6% of jobs
$28.36 is the 25th percentile. Wages below this are outliers.
$25.46 - $30.86
21% of jobs
$30.86 - $36.25
14% of jobs
The median wage is $37.87 / hr.
$36.25 - $41.65
5% of jobs
$41.65 - $47.05
11% of jobs
$47.05 - $52.45
6% of jobs
$55 is the 75th percentile. Wages above this are outliers.
$52.45 - $57.85
9% of jobs
$57.85 - $63.24
4% of jobs
$63.24 - $68.64
6% of jobs
$68.64 - $74.04
9% of jobs
$14
$44
$74
How much do telecon jobs pay per hour?
What are Telecon jobs?
What is the difference between Telecon vs Customer Service Representative?
| Aspect | Telecon | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote or call center setting | Call center, retail, or office environment |
| Industry Usage | Telecommunications, customer support, tech | Retail, telecom, service industries |
| Common Search Intent | Roles involving telecommunication and coordination | Customer support and service roles |
While both roles involve communication with clients, a Telecon typically focuses on telecommunication coordination, scheduling, or technical support, often requiring specific technical knowledge. A Customer Service Representative primarily handles customer inquiries, complaints, and support, often in retail or service settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
What are the key skills and qualifications needed to thrive as a Telecommunications Specialist, and why are they important?
What does Telecon do?
What are some common challenges faced by professionals working in telecommunications, and how can they be addressed?
What jobs pay 2000 a day?
What jobs pay $10,000 a month without a degree?
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Full-time
Posted 4 days ago
Job description
Full-Time
Description
RiVidium Inc. is seeking a skilled Video Teleconference (VTC) Engineer - Level 1 to support the Naval Criminal Investigative Service (NCIS) enterprise environment. This role is responsible for the design, implementation, operation, maintenance, and support of enterprise video conferencing and unified communications systems supporting mission-critical operations.
Position Summary
The VTC Engineer - Level 1 serves as a technical lead supporting enterprise Video Teleconference (VTC) and unified communications infrastructure for the NCIS IT enterprise. This role is responsible for ensuring the availability, security, and performance of mission-critical collaboration systems across a large-scale federal environment.
The position focuses on engineering, integration, troubleshooting, and modernization of VTC and VoIP systems while ensuring compliance with DoD and Department of the Navy (DON) security standards.
Key Responsibilities
- Configure, administer, and maintain enterprise VTC infrastructure, including Cisco VTC endpoints and related collaboration systems
- Design and implement call routing architectures to ensure reliable internal and external video communications
- Troubleshoot complex VTC, VoIP, and unified communications issues across enterprise and conference room environments
- Support interoperability with external government agencies and mission partners
- Conduct technology evaluations, market research, and participate in technical design reviews and stakeholder briefings
- Collaborate with contractor, government personnel, and vendors to define requirements and implement solutions
- Develop technical documentation, reports, and presentations for stakeholders at all levels
- Monitor emerging technologies in cloud-based collaboration and unified communications platforms
- Provide technical leadership and mentorship to junior VTC personnel as required
- Ensure compliance with DoD/DON security policies, standards, and operational guidelines
Minimum Qualifications
- Active TS/SCI clearance required at contract start
- Minimum 7 years of progressive experience in VTC/VoIP engineering, including 2+ years in enterprise VTC environments
- Strong experience supporting data center and virtualized infrastructure environments
- Demonstrated ability to deliver strong customer service across technical and non-technical stakeholders
- Advanced knowledge of VTC and VoIP technologies, including cloud and hybrid collaboration platforms
Technical Experience Required
- Windows Server administration and configuration
- Linux operating systems
- VMware virtualization platforms
- Cisco Unified Communications Manager (CUCM)
- Enterprise VTC and unified communications systems
- Call routing design and implementation for video collaboration environments
Additional Requirements
- Experience working in government or contractor-led environments
- Ability to provide technical direction and oversight to junior personnel
- Experience interfacing with vendors and cross-functional technical teams
- Must meet DoD 8570.01-M baseline requirements and maintain required certifications
Preferred Qualifications
- Experience with cloud collaboration platforms:
- Microsoft Teams (Teams Rooms, Teams Phone, Teams Admin Center)
- Cisco Webex (Webex Devices, Webex Calling, Control Hub)
- Experience supporting DoD, DoN, or classified environments
- Knowledge of DISA STIGs and security hardening practices
- Experience with Cisco VTC hardware (Room Series, SX/MX/DX endpoints)
- Familiarity with Cisco TelePresence Management Suite (TMS)
- Understanding of H.323, SIP, and ISDN protocols
- Experience with Poly/Polycom VTC systems
- Experience mentoring junior engineers
- Experience evaluating enterprise VTC/AV technologies
- Familiarity with DISA Defense Collaboration Services (DCS) or equivalent platforms
Certifications
Required / Baseline
- CompTIA Security+ CE (DoD 8570 IAT Level II)
Preferred
- Cisco Certified Network Professional - Collaboration (CCNP Collaboration) or equivalent experience
- Cisco Certified Specialist - Collaboration Core
- Microsoft Teams Administrator Associate or Teams Rooms certification
- Cisco Webex certification or equivalent
- Manufacturer certifications (Cisco, Poly, Crestron, AMX, etc.)
About the Organization
Established in 2008, RiVidium, Inc. (dba TripleCyber) is a VA-Verified SDVOSB and an SBA-Certified 8(a) company. To prepare our clients for the future, RiVidium has balanced all parts of our organization to attract the finest employees in order to 'Strive to be the missing element defining tomorrow's technology'. RiVidium keeps pace and surpasses its competitors by meeting challenges of advancements in Logistics, Human Capital, Cyber, Intelligence & Technology.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources (HR) at hr@rividium.com.
This position is currently accepting applications.
About Rividium
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Manassas, VA, US
Year founded
2008