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Telecommunications Sales Associate Jobs in Riverside, CA

Pep Boys

Automotive Customer Service Advisor

Redlands, CA · On-site

$16.90 - $19.80/hr

... the sales floor, and at the register. Duties & Responsibilities * First point of contact for ... Effectively communicate with all associates, management, and customers; interprets and retains ...

New

Pep Boys

Automotive Customer Service Advisor

Redlands, CA · On-site

$16.90 - $19.80/hr

... the sales floor, and at the register. Duties & Responsibilities * First point of contact for ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Emerald Technologies

Buyer/Quoter Specialist

Brea, CA · On-site

$28/hr

This position works closely with Sales, Program Management, Engineering, Supply Chain, and ... Associate's or Bachelor's degree in Business, Supply Chain Management, Operations, or a related ...

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All JobsTelecommunications Sales Associate JobsTelecommunications Sales Associate Jobs in Riverside, CA

Telecommunications Sales Associate information

See Riverside, CA salary details

$9

$18

$34

How much do telecommunications sales associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for telecommunications sales associate in Riverside, CA is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Sales Associate vs Customer Service Representative?

AspectTelecommunications Sales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales experience often preferredHigh school diploma; customer service skills
Work EnvironmentRetail stores, call centers, or field salesCall centers, retail locations, or office settings
Employer & Industry UsageTelecom companies, retail chainsTelecom providers, service centers
Common Search & ComparisonFocus on sales skills, product knowledgeFocus on customer support, problem-solving

While both roles involve interaction with customers in the telecom industry, Telecommunications Sales Associates primarily focus on selling products and services, whereas Customer Service Representatives handle customer inquiries and support. The roles often overlap in communication skills but differ in their core responsibilities and objectives.

What are some common challenges telecommunications sales associates face when meeting sales targets, and how can they overcome them?

Telecommunications Sales Associates often encounter challenges such as rapidly changing product offerings, intense competition, and customers who are hesitant to switch providers or upgrade services. To overcome these hurdles, successful associates stay updated on the latest products and promotions, develop strong communication and relationship-building skills, and proactively address customer concerns. Collaborating closely with technical teams and customer service can also help provide tailored solutions that meet clients' specific needs, ultimately improving sales performance.

Is telecommunications sales a good career?

Telecommunications sales is a viable career that involves selling telecom products and services, often requiring strong communication and customer service skills. It can offer commission-based income, opportunities for advancement, and requires knowledge of industry products and sales techniques. Job stability and earning potential vary based on experience and performance.

What is a telecommunications sales associate?

Telecommunications Sales Associates are professionals who sell products and services related to communication technologies, such as mobile phones, internet plans, and networking solutions. They work in retail stores, call centers, or corporate environments, assisting customers with selecting the best options for their needs. Their responsibilities include providing product information, processing sales transactions, and resolving customer issues. Strong communication skills and up-to-date knowledge of the latest telecom offerings are essential for success in this role.

What are the key skills and qualifications needed to thrive as a telecommunications sales associate?

To thrive as a Telecommunications Sales Associate, you need strong sales acumen, product knowledge in telecom services, and at least a high school diploma or equivalent. Familiarity with CRM systems, mobile devices, and point-of-sale software is typically required. Exceptional communication, active listening, and customer service skills help build rapport and close sales effectively. These capabilities are essential for meeting sales targets, ensuring customer satisfaction, and staying competitive in a fast-paced industry.
What are popular job titles related to Telecommunications Sales Associate jobs in Riverside, CA? For Telecommunications Sales Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Telecommunications Sales Associate jobs in Riverside, CA look for? The top searched job categories for Telecommunications Sales Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Telecommunications Sales Associate jobs? Cities near Riverside, CA with the most Telecommunications Sales Associate job openings:
Telecommunications Sales Associate jobs near you
Infographic showing various Telecommunications Sales Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,148 per year, or $18.3 per hour.

Automotive Customer Service Advisor

Pep Boys

Lake Forest, CA • On-site

$16.90 - $19.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

286th of 363 rated vehicle maintenance

Job description

Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $16.90 to $19.80 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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