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Telecommunications Operations Director Jobs in Tennessee

JHB-CUI

CUI-OPERATIONS MANAGER

Nashville, TN · On-site

Telecommunications Operations Manager Lead Operations. Develop Teams. Drive Results. At CUI Cable ... Direct multiple installation and construction projects from planning through completion. * Manage ...

JHB-CUI

TECHNICAL OPERATIONS SUPERVISOR

Nashville, TN · On-site

At CUI Cable Services , we don't just install telecommunications services--we build teams that keep ... direct impact on business performance. We empower our leaders to think creatively, solve problems ...

New

JHB-CUI

TECHNICAL OPERATIONS SUPERVISOR

Nashville, TN · On-site

At CUI Cable Services , we don't just install telecommunications services--we build teams that keep ... direct impact on business performance. We empower our leaders to think creatively, solve problems ...

New

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Telecommunications Operations Director information

What are some common challenges faced by telecommunications operations directors in managing large-scale network deployments?

Telecommunications Operations Directors often face challenges in coordinating cross-functional teams, ensuring network reliability, and managing large-scale deployments on tight deadlines. Balancing the needs for rapid innovation with regulatory compliance and security is also a frequent concern. Directors must maintain open communication with engineering, customer support, and vendor partners to resolve issues quickly, while continuously optimizing processes to improve service delivery and efficiency.

What are the key skills and qualifications needed to thrive as a telecommunications operations director?

To thrive as a Telecommunications Operations Director, you need expertise in network management, telecommunications infrastructure, and project leadership, usually supported by a degree in engineering, IT, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like PMP or ITIL is highly valued. Exceptional strategic planning, problem-solving, and communication skills help drive team performance and manage complex operations. These skills ensure efficient, reliable telecom services and successful execution of large-scale projects in a rapidly evolving industry.

What is the difference between Telecommunications Operations Director vs Network Manager?

AspectTelecommunications Operations DirectorNetwork Manager
ResponsibilitiesOversees overall telecom systems, strategy, and large-scale operationsManages daily network infrastructure, troubleshooting, and maintenance
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNP or Cisco certificationsBachelor's degree in computer science, IT, or related; certifications like CCNA or Cisco certifications
Work EnvironmentCorporate offices, large telecom facilitiesData centers, network operation centers, corporate offices
Industry UsageCommonly used in large organizations and telecom providersUsed across various industries with network infrastructure needs

The Telecommunications Operations Director focuses on strategic oversight and large-scale telecom operations, while the Network Manager handles daily network management and troubleshooting. Both roles require similar certifications and work environments, but differ in scope and responsibilities.

What is a telecommunications operations director?

Telecommunications Operations Directors are senior management professionals responsible for overseeing the daily operations, maintenance, and strategic planning of telecommunications networks and systems within an organization. They ensure reliable service delivery, manage technical teams, set operational policies, and coordinate with other departments to support business objectives. Their role often includes budgeting, vendor management, and ensuring compliance with industry regulations. Effective Telecommunications Operations Directors combine strong technical knowledge with leadership and problem-solving skills to drive operational excellence.
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What are popular job titles related to Telecommunications Operations Director jobs in Tennessee? For Telecommunications Operations Director jobs in Tennessee, the most frequently searched job titles are:
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Telecommunications Operations Director jobs near you

CUI-OPERATIONS MANAGER

JHB-CUI

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Telecommunications Operations ManagerLead Operations. Develop Teams. Drive Results.

At CUI Cable, we're not just growing—we're expanding our footprint and investing in exceptional leaders who can help shape the future of telecommunications.

We're seeking a Telecommunications Operations Manager who thrives in a fast-paced environment, excels at leading people, and has a passion for delivering operational excellence. This is an opportunity to lead high-performing teams, improve processes, and make a measurable impact on our customers, employees, and business.

If you're an experienced telecommunications leader who enjoys developing talent, optimizing operations, and driving performance, we'd love to meet you.

What You'll Do

As the Telecommunications Operations Manager, you'll oversee the daily operations of one or more markets while ensuring exceptional customer service, operational efficiency, and team performance.

Leadership & Team Development
  • Lead, coach, and develop supervisors, installation technicians, dispatchers, and administrative staff.
  • Foster a culture of accountability, safety, teamwork, and continuous improvement.
  • Recruit, hire, onboard, and mentor top talent while supporting employee growth and retention.
  • Conduct performance evaluations, provide coaching, and recognize high-performing employees.
Operational Excellence
  • Manage daily field operations to ensure installations, service calls, and projects are completed safely, on time, and within quality standards.
  • Oversee workforce scheduling, routing, and resource allocation across multiple locations.
  • Monitor key operational metrics, productivity, customer satisfaction, and service level agreements (SLAs).
  • Identify process improvements that increase efficiency and reduce operational costs.
Project & Resource Management
  • Direct multiple installation and construction projects from planning through completion.
  • Manage both in-house technicians and subcontractor partners to ensure consistent service delivery.
  • Review field documentation for quality, accuracy, and compliance.
  • Oversee fleet operations, equipment utilization, and inventory management.
Customer & Client Partnership
  • Serve as the primary operational contact for customers and internal stakeholders.
  • Resolve escalated customer concerns with professionalism and urgency.
  • Maintain strong relationships with client partners while ensuring contract compliance and service excellence.
What We're Looking For
  • 10+ years of telecommunications, cable, or broadband operations experience.
  • Proven leadership experience managing technicians, supervisors, dispatch, or field operations teams.
  • Experience overseeing multiple projects, workforces, and operational priorities simultaneously.
  • Strong knowledge of installation, service, and field operations within the telecommunications industry.
  • Experience with Cox Communications operations is highly preferred.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong analytical mindset with experience using operational metrics and KPIs to drive performance.
  • Valid driver's license with an acceptable driving record.
Why Join CUI Cable?

At CUI, we believe our people are our greatest competitive advantage. We invest in leaders who want to make an impact while providing the tools, support, and opportunities needed to build long-term careers.

What We Offer
  • Competitive salary based on experience
  • Company vehicle or vehicle allowance
  • Company laptop and cell phone
  • Medical, Dental, and Vision Insurance
  • Company-paid Life and Disability Insurance
  • Supplemental Cancer and Accident Coverage
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Career advancement opportunities within a rapidly growing organization
  • A collaborative, team-oriented culture where your ideas matter
Why You'll Love This Role

This isn't just another operations management position. You'll have the opportunity to:

  • Build and develop high-performing teams.
  • Lead operations for a growing telecommunications company.
  • Influence strategy, improve processes, and drive meaningful results.
  • Work alongside leaders who value innovation, accountability, and continuous improvement.
  • Advance your career with a company committed to promoting from within.
Ready to Lead the Future of Telecommunications?

If you're a motivated operations leader who enjoys developing people, improving performance, and delivering exceptional customer experiences, we'd love to hear from you.

Apply today and help CUI Cable build the next generation of telecommunications services.