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Telecommunications Operations Director Jobs in Indiana

Sr. Director, Product Manager

Indianapolis, IN ยท On-site

$222K - $233K/yr

Establish and monitor KPIs tied to financial, operational, customer, and strategic outcomes ... Previous experience in either the telecommunications or construction industry * Bachelor's degree ...

Sr. Director, Product Manager

Indianapolis, IN ยท On-site

$222K - $233K/yr

Establish and monitor KPIs tied to financial, operational, customer, and strategic outcomes ... Previous experience in either the telecommunications or construction industry * Bachelor's degree ...

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Telecommunications Operations Director information

What is a telecommunications operations director?

Telecommunications Operations Directors are senior management professionals responsible for overseeing the daily operations, maintenance, and strategic planning of telecommunications networks and systems within an organization. They ensure reliable service delivery, manage technical teams, set operational policies, and coordinate with other departments to support business objectives. Their role often includes budgeting, vendor management, and ensuring compliance with industry regulations. Effective Telecommunications Operations Directors combine strong technical knowledge with leadership and problem-solving skills to drive operational excellence.

What are the key skills and qualifications needed to thrive as a telecommunications operations director?

To thrive as a Telecommunications Operations Director, you need expertise in network management, telecommunications infrastructure, and project leadership, usually supported by a degree in engineering, IT, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like PMP or ITIL is highly valued. Exceptional strategic planning, problem-solving, and communication skills help drive team performance and manage complex operations. These skills ensure efficient, reliable telecom services and successful execution of large-scale projects in a rapidly evolving industry.

What are some common challenges faced by telecommunications operations directors in managing large-scale network deployments?

Telecommunications Operations Directors often face challenges in coordinating cross-functional teams, ensuring network reliability, and managing large-scale deployments on tight deadlines. Balancing the needs for rapid innovation with regulatory compliance and security is also a frequent concern. Directors must maintain open communication with engineering, customer support, and vendor partners to resolve issues quickly, while continuously optimizing processes to improve service delivery and efficiency.

What is the difference between Telecommunications Operations Director vs Network Manager?

AspectTelecommunications Operations DirectorNetwork Manager
ResponsibilitiesOversees overall telecom systems, strategy, and large-scale operationsManages daily network infrastructure, troubleshooting, and maintenance
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNP or Cisco certificationsBachelor's degree in computer science, IT, or related; certifications like CCNA or Cisco certifications
Work EnvironmentCorporate offices, large telecom facilitiesData centers, network operation centers, corporate offices
Industry UsageCommonly used in large organizations and telecom providersUsed across various industries with network infrastructure needs

The Telecommunications Operations Director focuses on strategic oversight and large-scale telecom operations, while the Network Manager handles daily network management and troubleshooting. Both roles require similar certifications and work environments, but differ in scope and responsibilities.

What are the most commonly searched types of Telecommunications Operations jobs in Indiana?

The most popular types of Telecommunications Operations jobs in Indiana are:

What are popular job titles related to Telecommunications Operations Director jobs in Indiana?

For Telecommunications Operations Director jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telecommunications Operations Director jobs in Indiana look for?

The top searched job categories for Telecommunications Operations Director jobs in Indiana are:

What cities in Indiana are hiring for Telecommunications Operations Director jobs?

Cities in Indiana with the most Telecommunications Operations Director job openings:

Infographic showing various Telecommunications Operations Director job openings in Indiana as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Director, Data Center Operations

Indianapolis, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago


Job description

Who We Are
Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.
Netrality offers comprehensive and competitive benefits to our employees, notably:
  • Multiple offerings for medical, dental, and vision insurance
  • Company-paid life, short- and long-term disability, and AD&D insurance
  • Paid parental leave, fertility support, 401k matching
  • Employee discount services through our partners savings platform
  • $1:$1 company match for all eligible charitable gifts

Who We Need
The Director of Data Center Operations will have overall responsibility for the operations side of Netrality's MMR business in Indianapolis, IN including all related infrastructure at each property. The Director of Operations keeps the data center operations team on track toward their goals while balancing the ongoing evolution and enhancement of company processes that improve operational efficiencies. This position offers the opportunity to work closely with the leadership of our Property Management, Engineering, and Data Center Operations teams.
Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practice enterprise-wide, with the potential for growth of the function over time.
Description of Responsibilities
  • Staffing
    • Train and manage site operations team, as required
    • Ensure group is adequately staffed and assist People Operations team in reviewing team staffing needs annually
    • Monitor and review performance of direct reports and provide objective coaching and counseling to support staff
    • Responsible for team training efforts and successful onboarding and integration of new team members
  • Disaster Recovery
    • Oversee development of appropriate disaster recovery plans and procedures
    • Oversee execution of DR plans during and immediately following all emergencies
    • Support both properties to ensure minimal customer impacts
  • Standards
    • Achieve and maintain SOC 1, SOC 2, HIPAA, and PCI certifications
    • Manage ongoing compliance requirements for all certification programs
    • Ensure highest level of customer service and resolution of customer complaints on an as needed basis
  • Energy Efficiency
    • Oversee the ongoing energy efficiency improvements (via both operating standards and capital expenditures)
    • Continuously improve PUE by identifying site improvements and process/procedure
  • Budgeting / Accounting
    • Assist in the development of the annual operating budgets for each property
    • Assist in the development of the annual capital budgets for each property
    • Review and approve all vendor CAPEX invoices for each property
    • Ensure that all expenditures are consistent with approved budgets
  • Capital Projects
    • Support growth and strategic planning of new MMR spaces within the portfolio
    • Support strategic planning and implementation of infrastructure additions
    • Manage property's CCCs to ensure appropriate variances
  • Sales Support / Pre-sales Engineering
    • Support sales and sales engineering in all aspects of sales and customer lifecycle
  • Thrive in a face-paced environment, managing competing priorities.
  • Be curious and inquisitive about understanding and improving business processes.
  • Be a team player with the ability to work and communicate across a variety of business units, data center operations, and management levels.
  • Provide ad-hoc analytical support and special projects as requested.
  • Communicate regularly with management and various business units.

Position Requirements and Desired Skills
  • 10+ years' experience in telecommunications and/or colocation facility management as well as strong knowledge of the telecommunications industry (i.e. telecom carriers, networks, inside/outside plant, transport equipment, etc.).
  • Strong leadership stills with evidence of accelerated responsibilities and team oversight
  • Bachelor's degree preferred
  • Strong working knowledge of DWDM, Ethernet, and IP
  • Hands-on experience with DC power installation, and fiber optic cable installation termination and testing
  • Strong working knowledge of electrical power systems, including utility switchgear, AC and DC distribution, UPS/battery backup systems, diesel generators
  • Strong working knowledge of typical colocation facility HVAC equipment
  • Experience in administering customer license agreements
  • Hands-on experience with infrastructure design and construction, including relay racks, data cabinets, and cable support structures
  • Strong analytical, critical thinking, problem solving and organizational skills
  • Excellent communicator, confidently articulating complex analysis and solutions both orally and written
  • Have a demonstrated track record of accomplishments and promotions in your field
  • Be a detail-oriented problem solver, working towards meaningful solutions at all times
  • Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
  • Ability to work cross-functionally with ease
  • Proficient with the Microsoft Office Suite, including advanced Excel skills.
  • Budget and contract management experience
  • Self-motivated, initiative taker
  • Highest ethical and professional conduct and integrity
  • Adhere to all guidelines and expectations set forth in company's corporate handbook