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Telecommunications Manager Jobs in Delaware (NOW HIRING)

Experience designing, integrating, and managing complex telecommunications systems including SATCOM (Ku-band), HF/VHF/UHF radio networks, RF-over-fiber architectures, and multi-path high-availability ...

Experience designing, integrating, and managing complex telecommunications systems including SATCOM (Ku-band), HF/VHF/UHF radio networks, RF-over-fiber architectures, and multi-path high-availability ...

Experience designing, integrating, and managing complex telecommunications systems including SATCOM (Ku-band), HF/VHF/UHF radio networks, RF-over-fiber architectures, and multi-path high-availability ...

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Telecommunications Manager information

See Delaware salary details

$40K

$93.3K

$133.1K

How much do telecommunications manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for telecommunications manager in Delaware is $93,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $112,100.00 per year, depending on experience, location, and employer.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

What does a Telecommunications Manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What are some common challenges Telecommunications Managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

What Does a Telecommunications Manager Do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a Telecommunications Manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.
What are the most commonly searched types of Telecommunications jobs in Delaware? The most popular types of Telecommunications jobs in Delaware are:
What are popular job titles related to Telecommunications Manager jobs in Delaware? For Telecommunications Manager jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Telecommunications Manager jobs? Cities in Delaware with the most Telecommunications Manager job openings:
Infographic showing various Telecommunications Manager job openings in Delaware as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,342 per year, or $44.9 per hour.
On-Site Certified Call Manager Technician

On-Site Certified Call Manager Technician

Leader Communications Inc

DE • On-site

Full-time

Posted 2 days ago


Job description

Position Summary

LCI is seeking an On-Site Certified Call Manager Technician to install, configure, and maintain Avaya Aura Communications and Session Manager IP telephony systems.

Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position

Duties & Responsibilities

  • Lead the installation, configuration, and end-to-end maintenance of Avaya Aura Communication Manager and Session Manager.
  • Manage and troubleshoot complex IP telephony systems to ensure high availability and seamless communication.
  • Perform routine maintenance, system upgrades, and advanced troubleshooting for mission-critical voice environments.
  • Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.
  • Manage IP telephony and VoIP technologies, including network or voice quality issues.
  • Perform patches, upgrades, and migrations for communication systems.
  • Manage enterprise-wide UC Implementation: migrations from legacy Avaya/Centrex systems to SIP-based unified communications platforms.
  • Provide advanced technical troubleshooting support for voice systems and troubleshooting voice-over internet protocols (VoIP).
  • Perform moves, additions, changes (MACs) and manage call center environments operational support.
  • Work with IT teams to address user requests and provide system training.
  • Configure Avaya Aura platforms, including IP Office and Communication Manager.
  • Lead troubleshooting support for key telephony system issues (IVR, Avaya, Verint) and ensuring high availability.
  • Provide complete Operation and Maintenance (O&M) on the Local Session Controller (LSC) and all peripheral equipment to include any and all security requirements.
  • Technical Support: Managing IP telephony and VoIP technologies, including network or voice quality issues.
  • Provide advanced expertise and proven experience with system operations and support, radio communications, antenna/tower communications, telecommunications.
  • Read, interpret, and develop engineering specifications and drawings.
  • Understand technical documents, architectural plans, floor plans, site survey reports, test plans, schedules, procedures and acceptance test reports, equipment performance, operational test and feedback to the proper individuals/departments.
  • Configuration management to evaluate proposed changes/upgrades to the infrastructure (hardware/software).
  • Provide management and reporting of work request utilizing the Army’s Enterprise Remedy automated work order system, to track and work customer requests.
  • Input data of work requests that are processed in the Workload Analysis Report.
  • Support troubleshooting and resolution of voice/data communication installations, upgrades and problems across the enterprise.
  • Supervise team of multi-disciplined telecommunications professionals.
  • Manage training and certification of employees.
  • Must be detailed and safety oriented.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • BS in IT-related or Telecommunications or equivalent technical degree or equivalent experience
  • 5+ years of relevant experience required
  • Avaya telephony administration
  • VoIP, SIP protocols, networking, and Avaya Aura platforms.
  • DoDD 8570 IAT Level II Certification – CompTIA Security+ - Required
  • Certifications: Avaya Professional or Specialist certifications (e.g., ACIS or ACSS) are highly valued.

Skill & Certification Requirements

  • IAT Level II or Equivalent Security+
  • Familiarity with Avaya Communication Manager, Session Manager, System Manager, and Communication Control Toolkit (CCT).
  • Avaya Aura Platforms Avaya System Management: Installing, configuring, and maintaining Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), and Avaya CMS.
  • SIP trunking and VoIP troubleshooting.
  • Contact Center Technology
  • Certification: Avaya Implementation Professional Specialist (AIPS) or Support Professional Specialist (ASPS).
  • SharePoint Documentation
  • Proficient in troubleshooting techniques
  • May be required to lift more than 50lbs
  • Position requires sitting, standing, keeling for long periods of time
  • LCI is an Equal Opportunity Employer/Veterans/Disabled



Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com