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Telecommunications Agent Jobs (NOW HIRING)

Liberty Latin America Communications, Inc.

PR

As a Sales & Service Agent you will manage customer service experience and claims to resolve ... One to two years of experience in Customer Service, Sales, preferable in Telecommunications field.

Burr & Forman

Patent Agent

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ideal candidate will have a degree in electrical engineering and experience in telecommunications, integrated circuits or related technologies. * Patent Agent applicants must be a registered patent ...

MNF Global

EE/CS Patent Agent

Chicago, IL · Hybrid

$140K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A well-established national law firm is seeking a Patent Agent to join its growing Intellectual ... Telecommunications and wireless technologies * Signal processing * Electronic circuit design

MNF Global

EE/CS Patent Agent

Washington, DC · Hybrid

$140K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A well-established national law firm is seeking a Patent Agent to join its growing Intellectual ... Telecommunications and wireless technologies * Signal processing * Electronic circuit design

MNF Global

EE/CS Patent Agent

Philadelphia, PA · Hybrid

$140K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A well-established national law firm is seeking a Patent Agent to join its growing Intellectual ... Telecommunications and wireless technologies * Signal processing * Electronic circuit design

MNF Global

EE/CS Patent Agent

Boston, MA · Hybrid

$140K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A well-established national law firm is seeking a Patent Agent to join its growing Intellectual ... Telecommunications and wireless technologies * Signal processing * Electronic circuit design

Sargent Electric

Purchasing Agent

Indianapolis, IN · On-site

We're seeking a detail-oriented Purchasing Agent to support our electrical construction projects ... Low-voltage, telecommunications, or structured cabling companies Additional Qualifications: * 2+ ...

Sargent Electric

Purchasing Agent

Indianapolis, IN · On-site

We're seeking a detail-oriented Purchasing Agent to support our electrical construction projects ... Low-voltage, telecommunications, or structured cabling companies Additional Qualifications: * 2+ ...

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All JobsTelecommunications Agent Jobs

Telecommunications Agent information

See salary details

$21.5K

$53.2K

$98.5K

How much do telecommunications agent jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecommunications agent in the United States is $53,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a telecommunications agent?

Telecommunications agents are professionals who handle communication services for organizations or clients, often managing telephone, email, and other messaging systems. They are responsible for routing calls, providing information, and ensuring that messages reach the appropriate recipients. Telecommunications agents may also troubleshoot communication issues and maintain records of communications. Their role is crucial in ensuring smooth and efficient information flow within and outside an organization.

How to get into a telecommunications agent role with no experience?

To start as a telecommunications agent with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; obtaining relevant certifications in telecommunications or customer service can also improve your chances.

What is the difference between Telecommunications Agent vs Customer Service Representative?

AspectTelecommunications AgentCustomer Service Representative
CredentialsHigh school diploma; certifications in telecom systemsHigh school diploma; customer service training
Work EnvironmentCall centers, telecom officesCall centers, retail, office settings
Industry UsageTelecom companies, service providersVarious industries including retail, finance
Search/Comparison IntentFocus on telecom-specific rolesBroader customer service roles

Telecommunications Agents specialize in handling telecom-specific inquiries, troubleshooting, and service setup, often requiring telecom certifications. Customer Service Representatives have a broader scope, assisting customers across various industries with general inquiries. While both roles involve call center work, Telecommunications Agents focus on telecom products and services, making their skills more specialized.

What are the key skills and qualifications needed to thrive as a telecommunications agent?

To thrive as a Telecommunications Agent, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and call center technologies is typically required. Patience, active listening, and problem-solving abilities help agents provide outstanding service and address customer concerns effectively. These skills are crucial for ensuring clear communication, customer satisfaction, and efficient handling of high call volumes in a fast-paced environment.

What are some common challenges faced by telecommunications agents and how can they be effectively managed?

Telecommunications Agents often encounter high call volumes and must handle a variety of customer inquiries, sometimes under tight time constraints. Maintaining composure and delivering clear, accurate information is essential, especially when dealing with frustrated or confused customers. Effective agents use active listening, adhere to established protocols, and leverage available support tools to resolve issues efficiently. Regular training and teamwork also help agents stay updated on procedures, making it easier to manage workload and stress.
More about Telecommunications Agent jobs

What job categories do people searching Telecommunications Agent jobs look for?

The top searched job categories for Telecommunications Agent jobs are:

Telecommunications Agent jobs near you
Infographic showing various Telecommunications Agent job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,208 per year, or $25.6 per hour.

Agent Engineer San Francisco CA

AHU Technologies, Inc.

Washington, DC • On-site

$160K - $200K/yr

Full-time

Re-posted 27 days ago

Job description

Position: Agent Engineer
Visa Status: US Citizens and Green Card Holders (Only)
Location: San Francisco, CA (On-site)
Employment Type: Full-Time
Experience Required: 10+ Years
About the RoleWe are seeking an experienced Agent Engineer to build and scale the agent and workflow layer behind a cloud-based creative platform. The ideal candidate has experience shipping production AI or backend systems, understands agent runtime behavior, and can design reliable model orchestration beyond basic prompt-based applications.
This role focuses on developing intelligent workflow systems that integrate multiple AI models, tools, and services across image, video, audio, text, and other creative workflows.
Key Responsibilities
  • Build and maintain agent runtimes supporting planning, tool usage, memory, retrieval, context management, and workflow execution.
  • Orchestrate multiple AI models and providers across various generation workflows.
  • Design routing, retry mechanisms, fallbacks, latency optimization, cost controls, and failure recovery systems.
  • Develop workflow memory systems that preserve project context, assets, templates, style preferences, and previous outputs.
  • Implement evaluation frameworks, regression testing, benchmarking, human review workflows, and quality metrics.
  • Improve production reliability through queue management, monitoring, cancellation handling, progress tracking, and graceful recovery mechanisms.
  • Collaborate with cross-functional teams to deliver scalable and user-friendly AI workflow solutions.

Required Qualifications
  • 3+ years of experience building and shipping AI, agent-based, backend, infrastructure, or production software systems.
  • Strong proficiency in Python and/or TypeScript.
  • Experience with backend development, databases, queues, observability, and production reliability practices.
  • Hands-on experience with agent architectures, including planning, tool use, memory, retrieval, context management, and workflow execution.
  • Experience orchestrating multiple AI models and providers, including routing, retries, fallbacks, latency optimization, and cost management.
  • Experience building evaluation frameworks, regression testing systems, quality metrics, or A/B testing environments.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Ability to work on-site in San Francisco.

Preferred Qualifications
Creative AI Systems
  • Experience working with image, video, audio, TTS/STT, lipsync, upscaling, or related generative AI pipelines.
  • Experience maintaining reliable generation workflows at scale.

Workflow & Runtime Systems
  • Experience with workflow engines, node-based systems, visual programming environments, automation runtimes, or similar platforms.
  • Strong understanding of queues, state management, retries, and recovery mechanisms.

Quality & Evaluation
  • Experience designing AI evaluation systems, regression testing, human review workflows, and benchmarking frameworks.
  • Ability to measure and improve AI output quality in production environments.

What Success Looks Like
  • Building reliable agent workflows that scale efficiently in production.
  • Improving workflow quality, reliability, and user experience.
  • Delivering robust orchestration across multiple AI systems and providers.
  • Establishing strong evaluation and monitoring practices for AI behavior.

Compensation: $160,000.00 - $200,000.00 per year
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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