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Telecommunication Administrator Jobs (NOW HIRING)

Kern County, CA

$6K - $7K/mo

OR Two (2) years as a Telecommunication PBX Support Technician II in the Kern County classification ... Telecommunications Network Administrator About Kern County Kern County employees provide ...

Oro Valley, AZ

Network Administrator

Oro Valley, AZ · On-site

$76K - $86K/yr

Prior work as a Network Administrator or Systems Administrator in a similar role is required ... Performs data and telecommunications network and server device installation, configuration, and ...

Town of Oro Valley

Network Administrator

Tucson, AZ

$76K - $86K/yr

Prior work as a Network Administrator or Systems Administrator in a similar role is required ... Performs data and telecommunications network and server device installation, configuration, and ...

ECS

Network Administrator - Senior

Fairfax, VA · On-site

Administer and maintain enterprise telecommunications and network infrastructure to ensure DoDIN connectivity and secure transport services. * Manage routing and switching configurations, ensuring ...

ATS FAMILY

Regional Network Administrator (55637)

Tempe, AZ · On-site

$88K - $108K/yr

The Regional Network Administrator is responsible for supporting and maintaining the network and telecommunications infrastructure within their assigned region. This role also provides backup support ...

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Telecommunication Administrator information

What are some common challenges Telecommunication Administrators face in maintaining network reliability, and how can they address them?

Telecommunication Administrators often encounter challenges such as network outages, equipment malfunctions, and capacity issues, which can disrupt communication services. To address these, they must proactively monitor system performance, conduct regular maintenance, and quickly troubleshoot any faults. Collaborating with network engineers and IT support teams is essential to implement timely solutions and minimize downtime. Staying updated on the latest technologies and security protocols also helps prevent vulnerabilities and ensures reliable operations.

What are the key skills and qualifications needed to thrive as a Telecommunication Administrator, and why are they important?

To thrive as a Telecommunication Administrator, you need expertise in network management, telephony systems, and troubleshooting, typically supported by a degree in information technology or related field. Familiarity with VoIP platforms, PBX systems, unified communications tools, and certifications like CompTIA Network+ or Cisco CCNA are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in supporting users and collaborating with IT teams. These competencies are crucial to ensure reliable, secure, and efficient communication infrastructure within organizations.

What is the difference between Telecommunication Administrator vs Network Technician?

AspectTelecommunication AdministratorNetwork Technician
CredentialsTypically requires a degree in telecommunications, IT, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonUsually needs a technical diploma or associate degree; certifications such as CompTIA Network+ or Cisco CCNA are also common
Work EnvironmentOffice settings managing telecommunication systems, vendor coordination, and system planningData centers, server rooms, or on-site troubleshooting of network hardware and infrastructure
Employer & Industry UsageTelecom companies, large corporations, IT service providersIT departments, telecom providers, and organizations with extensive network infrastructure

The main difference is that a Telecommunication Administrator oversees the planning, implementation, and management of telecommunication systems, while a Network Technician focuses on installing, maintaining, and troubleshooting network hardware and connections. Both roles require similar certifications and often work in overlapping environments, but their responsibilities differ in scope and focus.

What is a Telecommunication Administrator?

A Telecommunication Administrator is an IT professional responsible for managing and maintaining an organization’s telecommunication systems, such as phone networks, VoIP systems, and data communication lines. They ensure that these systems are running efficiently, troubleshoot issues, and coordinate upgrades or changes as needed. Their work often involves configuring hardware and software, monitoring network performance, and collaborating with vendors and other IT staff to support business communication needs.
More about Telecommunication Administrator jobs
What job categories do people searching Telecommunication Administrator jobs look for? The top searched job categories for Telecommunication Administrator jobs are:
Telecommunication Administrator jobs near you
Infographic showing various Telecommunication Administrator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
VoIP Maintenance System and Database Administrator - Systems Administrator III

VoIP Maintenance System and Database Administrator - Systems Administrator III

Enhanced Veterans Solutions, Inc

Colorado Springs, CO • On-site

$100K - $128K/yr

Full-time

Posted 28 days ago

Job description

Secret Clearance Required
EVS is seeking a VoIP Maintenance System and Database Administrator - Systems Administrator III. The VoIP Systems Administrator is responsible for administering, monitoring, maintaining, and securing the Voice over Internet Protocol (VoIP) infrastructure supporting the United States Air Force Academy (USAFA). This position provides advanced systems administration support for Unified Communications (UC) systems, Cisco Unified Communications Manager (UCM), VoIP databases, servers, gateways, and associated enterprise telecommunications infrastructure. The Systems Administrator ensures system availability, cybersecurity compliance, configuration management, and operational continuity in support of mission-essential communications services.
Key Responsibilities
• Administer, maintain, monitor, and secure enterprise VoIP infrastructure and Unified Communications (UC) systems.
• Manage Cisco Unified Communications Manager (UCM), VoIP servers, databases, gateways, Session Border Controllers (SBCs), and related telecommunications systems.
• Perform system administration tasks including account management, configuration management, software updates, system backups, and recovery operations.
• Create, maintain, and troubleshoot VoIP client endpoints, call routing configurations, phone trees, and telecommunications services.
• Install software releases, patches, firmware updates, and system upgrades in accordance with Government and OEM requirements.
• Ensure VoIP systems maintain required uptime and performance standards as outlined in the Performance Work Statement (PWS).
• Monitor system health, network performance, call quality, alarms, and operational status of VoIP infrastructure components.
• Maintain accurate VoIP system diagrams, configuration documentation, inventories, and operational records in centralized Government-approved repositories.
• Support DISA STIG implementation, IAVA patching, vulnerability remediation, and cybersecurity compliance activities.
• Manage E911 systems, call manager modules, and emergency communications support functions.
• Perform system backups, database maintenance, and disaster recovery support activities to ensure data integrity and operational continuity.
• Support interoperability and integration with VTC systems, DISA Global Video Service (GVS), and other DoD communication platforms.
• Coordinate outage response, troubleshooting, and restoration activities for Priority 1, 2, and 3 service interruptions.
• Support preventive maintenance inspections (PMI), lifecycle management, and warranty tracking for VoIP systems and associated equipment.
• Utilize ServiceNow, CIPS, CAIRS, and other Government systems to document support activities, configuration updates, and work orders.
• Support operational standby requirements, special events, CORONA events, graduation activities, and mission-critical communication support operations.
• Coordinate with Government personnel, cybersecurity teams, vendors, and technical support staff to ensure uninterrupted communications operations.
• Participate in after-hours support and on-call rotations as required.
Requirements
Required Qualifications
• Active Secret Security Clearance required.
• Bachelor's degree in Information Technology, Computer Science, Telecommunications, or related discipline preferred.
• Minimum of 5-8 years of experience supporting VoIP systems administration, Unified Communications, or enterprise telecommunications environments.
• Experience administering Cisco Unified Communications Manager (UCM), VoIP systems, IP telephony, and enterprise communications infrastructure.
• Experience supporting Windows server environments, database administration, backup/recovery operations, and system monitoring tools.
• Knowledge of Cisco VoIP technologies, gateways, SIP protocols, call routing, and enterprise telecommunications systems.
• Familiarity with DISA STIGs, IAVA compliance, cybersecurity best practices, and DoD security requirements.
• Experience using ServiceNow, CIPS, CAIRS, or similar enterprise management systems preferred.
• Strong troubleshooting, analytical, documentation, and communication skills.
• Ability to manage multiple priorities and support mission-critical operations in a fast-paced environment.
Certifications (Preferred/Required)
• CompTIA Security+ CE or equivalent DoD 8140 compliant certification required.
• Cisco Unified Communications certifications required.
• VMware or Broadcom certifications required.
• Cisco Certified Network Associate (CCNA) Collaboration or equivalent preferred.
• Microsoft Server or Systems Administration certifications preferred.
Work Environment
• On-site position supporting the United States Air Force Academy (USAFA).
• Requires support during standard operating hours with participation in after-hours/on-call support rotations.
• May require support during emergency operations, federal holidays, and mission-critical events.
Salary Description
$100,000.00 to $128,000.00 annual

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