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Telecommunication Administrator Jobs (NOW HIRING)

Isaac School District

Network Administrator

Phoenix, AZ · On-site

The Network Systems Administrator coordinates the district's wide area network (WAN), local area networks (LAN) and telecommunications systems to ensure that the district's students and staff have ...

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What are some common challenges Telecommunication Administrators face in maintaining network reliability, and how can they address them?

Telecommunication Administrators often encounter challenges such as network outages, equipment malfunctions, and capacity issues, which can disrupt communication services. To address these, they must proactively monitor system performance, conduct regular maintenance, and quickly troubleshoot any faults. Collaborating with network engineers and IT support teams is essential to implement timely solutions and minimize downtime. Staying updated on the latest technologies and security protocols also helps prevent vulnerabilities and ensures reliable operations.

What are the key skills and qualifications needed to thrive as a Telecommunication Administrator, and why are they important?

To thrive as a Telecommunication Administrator, you need expertise in network management, telephony systems, and troubleshooting, typically supported by a degree in information technology or related field. Familiarity with VoIP platforms, PBX systems, unified communications tools, and certifications like CompTIA Network+ or Cisco CCNA are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in supporting users and collaborating with IT teams. These competencies are crucial to ensure reliable, secure, and efficient communication infrastructure within organizations.

What is the difference between Telecommunication Administrator vs Network Technician?

AspectTelecommunication AdministratorNetwork Technician
CredentialsTypically requires a degree in telecommunications, IT, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonUsually needs a technical diploma or associate degree; certifications such as CompTIA Network+ or Cisco CCNA are also common
Work EnvironmentOffice settings managing telecommunication systems, vendor coordination, and system planningData centers, server rooms, or on-site troubleshooting of network hardware and infrastructure
Employer & Industry UsageTelecom companies, large corporations, IT service providersIT departments, telecom providers, and organizations with extensive network infrastructure

The main difference is that a Telecommunication Administrator oversees the planning, implementation, and management of telecommunication systems, while a Network Technician focuses on installing, maintaining, and troubleshooting network hardware and connections. Both roles require similar certifications and often work in overlapping environments, but their responsibilities differ in scope and focus.

What is a Telecommunication Administrator?

A Telecommunication Administrator is an IT professional responsible for managing and maintaining an organization’s telecommunication systems, such as phone networks, VoIP systems, and data communication lines. They ensure that these systems are running efficiently, troubleshoot issues, and coordinate upgrades or changes as needed. Their work often involves configuring hardware and software, monitoring network performance, and collaborating with vendors and other IT staff to support business communication needs.
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What job categories do people searching Telecommunication Administrator jobs look for? The top searched job categories for Telecommunication Administrator jobs are:
Telecommunication Administrator jobs near you
Infographic showing various Telecommunication Administrator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Network & Telecommunications Administrator I

Network & Telecommunications Administrator I

First Interstate BancSystem

Billings, MT • On-site

Full-time

PTO

Posted 11 days ago

Job description

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal
This position can be located at our Great West Center in Billings, MT and Sioux Falls, SD Downtown branch.
What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • Child Care Assistance Program for eligible dependent(s).
  • Exercise reimbursement program for employees.
  • The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Network & Telecommunications Administrator I supports the daily operations and management of telecommunications, Voice over IP (VoIP), data communications, networking, service implementation, and IP security. This position is responsible for managing and monitoring network and telecommunications equipment and applications in alignment with the company's needs and goals to improve performance. The administrator ensures users know how to use the network, telecommunications equipment, and systems properly, and that all system users have authorized access. Responsibilities also include maintaining system security, ensuring connectivity, and supporting carrier services, LANs, WANs, network segments, as well as internet and intranet systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Diagnoses and resolves network- and telecommunications-related problems promptly, minimizing downtime and disruptions.
  • Facilitates effective communication with all individuals and departments involved.
  • Assists users with network-related queries, troubleshooting, and technical issues.
  • Monitors and reports on system performance and adherence to service level agreements (SLAs).
  • Maintains and manages network diagrams and inventory documentation; documents processes and procedures for future reference.
  • Troubleshoots and resolves issues.
  • Responds to network-related queries and troubleshoots connectivity problems.
  • Collaborates with other IT teams to address issues.
  • Configures hardware and software, performs system administration, user provisioning activities, and basic health and hygiene of the solutions.
  • Assists in ensuring that network equipment is secure and compliant with relevant security policies and standards.
  • Responds to and resolves customer service requests according to First Interstate Bank policies in a prompt, efficient, and courteous manner at all times, including support for departments across the organization.
  • Performs other job-related duties, which may include equipment repair, special projects, and assisting other IT staff.
  • Collaborates with third-party support and service vendors.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
  • Detail-oriented and customer service-focused.
  • Current technical experience relevant to VoIP infrastructure, including telephony capacity metrics, SIP and CTI messaging, and vendor support.
  • Extensive IT and technical knowledge in the areas of local and wide area networking, communications, and related hardware and software.
  • Ability to problem-solve and think critically.
  • Strong interpersonal skills.

EDUCATION AND/OR EXPERIENCE
  • High School Diploma or General Education Degree (GED) required
  • Associate's Degree in Information Systems or equivalent work experience preferred
  • 1-3 years IT related experience required
  • Experience with low voltage cabling, MDF, and IDF preferred

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
  • Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
  • Lifting - Occasionally (up to 50 lbs)
  • Sitting - Frequently
  • Standing - Occasionally
  • Noise Level - Moderate
  • Typical Work Hours - M-F (8-5)
  • Regular and Predictable Attendance - Required

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal

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