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Telecom Provisioning Jobs in Virginia (NOW HIRING)

Peraton

Circuit Support Specialist, Senior

Herndon, VA · On-site

$104K - $166K/yr

Telecom/network engineering experience with demonstrated circuit planning/provisioning, carrier management, and lifecycle oversight in enterprise or DoD environments. * Proven experience with carrier ...

Peraton

Circuit Support Specialist, SME

Herndon, VA · On-site

$135K - $216K/yr

Establish and govern enterprise circuit architecture standards, provisioning frameworks ... Telecom/network engineering experience with substantial experience leading circuit architecture ...

Peraton

Circuit Support Specialist, SME

Herndon, VA · On-site

$135K - $216K/yr

Establish and govern enterprise circuit architecture standards, provisioning frameworks ... Telecom/network engineering experience with substantial experience leading circuit architecture ...

Peraton

Circuit Support Specialist, SME

Herndon, VA

$135K - $216K/yr

Establish and govern enterprise circuit architecture standards, provisioning frameworks ... Telecom/network engineering experience with substantial experience leading circuit architecture ...

Peraton

Circuit Support Specialist, Journeyman

Herndon, VA · On-site

$66K - $106K/yr

Telecom/network support experience with hands-on circuit provisioning, activation validation, and carrier/vendor coordination. * Proficiency with circuit inventory/CMDB tools, ticketing systems, and ...

Maximus

Junior Telecoms Engineer

VA · On-site +1

... provisioning, and support for phones and video endpoints. - Support onboarding, testing, and ... engineers and Telecom SMEs while ensuring proper tracking and documentation. - Assist in ...

TekSynap

Operations Voice Manager

Arlington, VA · On-site

... VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or ... Provision VoIP, VoSIP, ACD, and TDM services and perform MACs provisioning. * Ensure system ...

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Telecom Provisioning information

What are the typical daily responsibilities in a Telecom Provisioning role?

In a Telecom Provisioning position, your day-to-day tasks typically involve processing service orders, configuring and activating network services, troubleshooting provisioning issues, and collaborating closely with internal teams such as engineering and customer support. You may also coordinate directly with external vendors or clients to clarify requirements and confirm service delivery timelines. Attention to detail is important, as accuracy in documentation and configuration helps prevent service interruptions. This role often offers a fast-paced environment with opportunities to learn about emerging telecom technologies and grow into more advanced technical or project management positions.

What is a Telecom Provisioning job?

A Telecom Provisioning job involves managing the setup, activation, and configuration of telecom services such as phone lines, internet connections, and network resources. Professionals in this role coordinate with service providers, ensure accurate service fulfillment, and troubleshoot provisioning issues. They often work with internal teams and external vendors to ensure smooth and timely deployment. Strong attention to detail and knowledge of telecom systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Telecom Provisioning position, and why are they important?

To thrive in Telecom Provisioning, you need a solid grasp of telecommunications networks, attention to detail, and a background in IT or related technical fields. Familiarity with order management systems, provisioning software (such as OSS/BSS), and commonly-required certifications like CompTIA Network+ or Cisco CCNA are often valuable. Excellent communication, time management, and problem-solving skills help you coordinate efficiently between technical teams and clients. These competencies are crucial for ensuring accurate service delivery, minimizing downtime, and providing excellent customer service in a dynamic technical environment.

What are the most commonly searched types of Telecom Provisioning jobs in Virginia? The most popular types of Telecom Provisioning jobs in Virginia are:
What are popular job titles related to Telecom Provisioning jobs in Virginia? For Telecom Provisioning jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telecom Provisioning jobs in Virginia look for? The top searched job categories for Telecom Provisioning jobs in Virginia are:
Telecom Provisioning jobs near you
IT Technician / Corporate Support

IT Technician / Corporate Support

Bell Partners, Inc.

Alexandria, VA • On-site

$23 - $31.50/hr

Full-time

Posted 6 days ago

Bell Partners rating

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

13th of 210 rated facilities management

Job description

Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
This role will provide desktop and field support for Bell Partners' regional corporate offices and over 200 remote apartment community locations. It will deliver timely resolution of incidents and requests using ServiceNow while meeting defined SLAs and maintaining clear end-user communication, and support a modern endpoint environment (Windows and macOS) with an emphasis on secure access and device compliance using Bell's standard tools and controls.
Proficiency in macOS support is required for this role.
Essential Job Functions and Responsibilities:
  • Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting hardware, OS, and common business productivity tools.
  • Intake, track, and resolve work via ServiceNow (incidents/requests), documenting troubleshooting steps, root cause, and final resolution; escalate appropriately when needed.
  • Set clear expectations with end users on status, next steps, and time-to-resolution; communicate outcomes and confirm service restoration upon completion.
  • Support Bell's ITSM operating model, including consistent categorization and quality ticket documentation to enable reporting and continuous improvement.
  • Perform endpoint provisioning and lifecycle support (configure/deploy new computers, re-image/rebuild as required), ensuring devices meet Bell security and compliance baselines.
  • Support site connectivity and basic networking needs at corporate and community locations, including troubleshooting broadband circuits, LAN/Wi-Fi, and routing/firewall issues.
  • Provision and support mobile devices and corporate phones; troubleshoot telecommunications issues including analog and VoIP where applicable.
  • Support identity and access tasks aligned to Bell's environment (user onboarding/offboarding and access changes routed through ServiceNow and integrated identity processes).
  • Ensure endpoints remain protected and compliant (patching status, encryption posture, endpoint security controls) and promptly remediate issues that could increase cyber risk.
  • Partner with the broader IT team on problem management (recurring issue identification, root cause contribution), knowledge sharing, and service improvements.
  • Coordinate and track trouble tickets and service orders for internet and voice/telecom services at remote locations, including vendor engagement, scheduling, and follow-through to restoration.
  • Participate in on-call/after-hours coverage rotation.
  • Perform other assigned duties consistent with the role.

Additional Functions and Responsibilities:
  • Additional duties as assigned.

Knowledge, Skills & Abilities:
  • Strong experience supporting Windows and macOS in a business environment.
  • Proficiency with modern endpoint management and compliance concepts.
  • Demonstrated ability to manage workload through an ITSM with strong documentation and SLA discipline.
  • Excellent customer service and communication skills (written and verbal), with the ability to translate technical issues into clear next steps for non-technical users.
  • Working knowledge of TCP/IP, broadband connectivity, and troubleshooting firewall/router configurations in distributed locations.
  • Understanding of telecom/voice systems (analog/VoIP) and the practical realities of supporting remote community sites.
  • Comfort working in a security-forward environment that leverages modern security and compliance tools.
  • Ability to follow security standards and participate in remediation activities that reduce endpoint risk (patching, access controls, encryption, and secure remote access practices).
  • Strong analytical/problem-solving skills; high attention to detail; ability to prioritize in a high-volume support environment.
  • Produces clear, accurate documentation (ticket notes/knowledge content) with strong attention to detail.
  • Proven troubleshooting and root-cause thinking skills; able to research unfamiliar issues and drive to resolution or appropriate escalation.
  • Demonstrated ability to learn new tools, processes, and technologies quickly and apply standards consistently.
  • Demonstrates support of Bell Core Values and maintains a professional, respectful demeanor at all times.

Education and Background:
  • College diploma or university degree in Computer Science/Information Systems (or related) and/or equivalent experience.
  • Minimum 3 years of IT support experience required.
  • Proficiency supporting macOS required.
  • Multifamily industry experience preferred.
  • Relevant certifications preferred (e.g., ITIL, CompTIA, Apple, Microsoft).

#LI-JW1
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

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