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Telecom Operations Manager Jobs in Ontario (NOW HIRING)

Omers

Operations Supervisor

Toronto, ON

CA$86K - CA$106K/yr

... Telecom Riser Room requests Work with Construction manager & CBRE reviewing Tenant buildouts Operational and Information Technology Site level contact for all building technology (Base Building ...

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Telecom Operations Manager information

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
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What job categories do people searching Telecom Operations Manager jobs in Ontario look for? The top searched job categories for Telecom Operations Manager jobs in Ontario are:
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Telecom Operations Manager jobs near you

Production Reliability Engineer - Toronto, ON - DESS

NavitasPartners

Toronto, ON • On-site

$30/hr

Other

Posted 13 days ago

Job description

Job Title: Production Reliability Engineer
Location: Toronto, ON
Note: Prior experience in BFSI, Public Sector, or Telecom is non-negotiable.

Position Overview:
Seeking an experienced Production Reliability Engineer with a strong background in BFSI, Public Sector, or Telecom environments. The ideal candidate will ensure production stability, operational excellence, and service reliability across critical enterprise platforms.

Responsibilities

  • Support production reliability across BFSI, Public Sector, and Telecom environments.
  • Support modernization initiatives for core banking, payments, citizen services, OSS/BSS platforms, billing systems, charging platforms, and telecom customer applications.
  • Monitor production systems and respond to incidents affecting service availability.
  • Lead root cause analysis and problem management activities.
  • Support telecom operations, network services, and customer-facing digital platforms.
  • Implement automation to reduce manual operational effort.
  • Monitor application performance, capacity, and service-level objectives.
  • Collaborate with development, infrastructure, and support teams.
  • Ensure compliance with governance, security, and regulatory requirements.
  • Drive continuous service improvement initiatives.

Required Qualifications

  • Experience as a Production Reliability Engineer within BFSI, Public Sector, or Telecom environments.
  • Experience supporting banking systems, government applications, OSS/BSS, billing, charging, or telecom platforms.
  • Strong production support and incident management experience.
  • Experience with monitoring, observability, and performance management tools.
  • Experience supporting cloud and hybrid infrastructure environments.
  • Experience with automation and scripting technologies.
  • Understanding of governance, compliance, and security requirements.
  • Strong troubleshooting and problem-solving skills.
  • Experience supporting mission-critical enterprise systems.
  • SRE, Cloud, or DevOps certification preferred.

For more details reach at resumes@navitassols.com.

About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing staffing firms providing technology, professional, and consulting services across multiple industries. We offer competitive compensation and work closely with our candidates throughout the hiring process. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.

Apply