ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Quick apply
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Quick apply
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
Quick apply
ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
Quick apply
ServiceNow CSM * Customer Service Management * Case Management * Omnichannel Support * Service Portals * Knowledge Management * Customer Workflows * Telecom Customer Support Operations * CRM ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Quick apply
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Quick apply
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
Risk Management * SIEM Integrations * Security Compliance * Telecom Security Operations * Network Security Monitoring Mandatory Telecom Requirement: Experience supporting telecom cybersecurity ...
ServiceNow ITOM Consultant - SNITCND
Calgary, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Calgary, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Edmonton, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Edmonton, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Calgary, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
Quick apply
ServiceNow ITOM Consultant - SNITCND
Calgary, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Edmonton, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
Quick apply
ServiceNow ITOM Consultant - SNITCND
Edmonton, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Leduc, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Leduc, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Red Deer, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
Quick apply
ServiceNow ITOM Consultant - SNITCND
Red Deer, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Red Deer, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Red Deer, AB · Hybrid
$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
ServiceNow ITOM Consultant - SNITCND
Leduc, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
Quick apply
ServiceNow ITOM Consultant - SNITCND
Leduc, AB · Hybrid
CA$30/hr
... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...
Support telecom infrastructure, network operations, customer platforms, and 5G services. * Drive ... Strong expertise in cloud financial management, governance, and optimization. * Experience with ...
Quick apply
Support telecom infrastructure, network operations, customer platforms, and 5G services. * Drive ... Strong expertise in cloud financial management, governance, and optimization. * Experience with ...
Telecom Operations Manager information
What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?
To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.
What is the difference between Telecom Operations Manager vs Network Technician?
| Aspect | Telecom Operations Manager | Network Technician |
|---|---|---|
| Credentials | Bachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+ | Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred |
| Work Environment | Oversees teams, manages projects, and coordinates telecom services in office or field settings | Hands-on installation, maintenance, and troubleshooting of network hardware and systems |
| Employer & Industry Usage | Telecom companies, service providers, large corporations | Telecom providers, IT service companies, network installation firms |
The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.
What are Telecom Operations Managers?
Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.
What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?
Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Alberta? For Telecom Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Alberta look for? The top searched job categories for Telecom Operations Manager jobs in Alberta are:
$30/hr
Other
Posted 12 days ago
Job description
ServiceNow CSM Consultant
Skills:
- ServiceNow CSM
- Customer Service Management
- Case Management
- Omnichannel Support
- Service Portals
- Knowledge Management
- Customer Workflows
- Telecom Customer Support Operations
- CRM Integrations
Mandatory Telecom Requirement:
Experience supporting telecom customer service operations, subscriber management, service fulfillment, and customer care environments.
For more details reach at resumes@navitassols.com