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Telecom Manager Jobs in Delaware (NOW HIRING)

1.20. Help Desk Analyst

Bear, DE · On-site

$25 - $31/hr

The primary function of this position is to resolve and/or manage issues over the phone or via ... telecom issues. * 95 % phone support, performing basic troubleshooting of network connectivity ...

Utilizes the company's CRM and maintains detailed reports of sales activities including calls ... Minimum 2 years of sales experience, including inside sales & telecom sales * Fluency in English ...

Utilizes the company's CRM and maintains detailed reports of sales activities including calls ... Minimum 2 years of sales experience, including inside sales & telecom sales * Fluency in English ...

Responsible for maintaining professional relationships with management and staff within assigned ... Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of ...

Responsible for maintaining professional relationships with management and staff within assigned ... Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of ...

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Showing results 1-20

Telecom Manager information

See Delaware salary details

$40K

$93.3K

$133.1K

How much do telecom manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for telecom manager in Delaware is $93,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $112,100.00 per year, depending on experience, location, and employer.

What are Telecom Managers?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

What is the role of a telecom manager?

A telecom manager oversees the planning, implementation, and maintenance of an organization’s telecommunications systems, including voice, data, and network infrastructure. They coordinate with vendors, ensure system security, and optimize communication processes, often requiring knowledge of networking tools and certifications such as Cisco or CompTIA. Their role involves managing teams, budgets, and ensuring reliable communication services to support business operations.

How does a Telecom Manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a Telecom Manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can offer salaries exceeding $200,000 annually. These roles typically require extensive experience, advanced technical skills, and leadership capabilities in managing large networks and strategic planning.

Is telecom a good career?

A career as a Telecom Manager involves overseeing telecommunications systems, managing network infrastructure, and ensuring reliable communication services. It requires technical skills, certifications, and knowledge of industry standards, making it a stable and in-demand profession in the technology sector. Job prospects are generally strong due to ongoing advancements in communication technology and infrastructure development.

Who are the big 4 in telecom?

The big four telecom companies globally are AT&T, Verizon, China Mobile, and Deutsche Telekom. These companies lead the industry in revenue, coverage, and infrastructure, often requiring telecom managers to oversee large-scale networks and compliance with regulatory standards.
What are the most commonly searched types of Telecom jobs in Delaware? The most popular types of Telecom jobs in Delaware are:
What are popular job titles related to Telecom Manager jobs in Delaware? For Telecom Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Telecom Manager jobs in Delaware look for? The top searched job categories for Telecom Manager jobs in Delaware are:
What cities in Delaware are hiring for Telecom Manager jobs? Cities in Delaware with the most Telecom Manager job openings:
Infographic showing various Telecom Manager job openings in Delaware as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,342 per year, or $44.9 per hour.
1.20. Help Desk Analyst

1.20. Help Desk Analyst

Focused HR Solutions

Bear, DE • On-site

$25 - $31/hr

Contractor

Posted 25 days ago


Job description

Position Overview:
  • (Hybrid) Specialists work two days in the office and three days remotely from home.
  • Equipment to work from home is provided.
  • However, specialists could be asked to return to the office for meetings or events.
  • There is no travel required.
  • However, on rare occasions, specialists may be required to attend a meeting on-site in Dover, De
  • Work Hours: 10 am -7 pm
  • This position is for 12 months, with the option of extension, and is in New Castle, DE
  •  W2 only. 
 
Our direct client has an opening for a Help Desk Analyst  1475  
 
If you are interested, please submit the following:
  • Your current resume
  • Your hourly rate

Top Skills & Years of Experience: 2 Years of Service Desk experience addressing tier 1 or tier 2 IT support issues.
Basic Network Troubleshooting and Customer Service.
100% onsite at either Dover or New Castle
 
Application Details:
  • Interview Process: Preliminary Phone Interview followed by a video interview.
  • Duration: Phone - 15 minutes Video - 40 minutes
  • Remote, Hybrid, or On-site:  (Hybrid) Specialists work 2 days in the office and 3 days remotely from home.
  • Equipment to work from home is provided. However, specialists could be asked to return to the office for meetings or events.

Qualifications:
  • This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers. 
  • The technician troubleshoots, resolves, documents, and escalates tickets as necessary. 
  • Excellent communication and customer service skills are a must.
  • The primary function of this position is to resolve and/or manage issues over the phone or via remote tools.  
  • This position is a first shift position but ideally, on occasion, the candidate should be willing to work alternate shifts.
  • Preferred Education:  A  Certification and Network   Certification or demonstrated equivalent.

Role Details:
  • Process all inbound telephone calls, emails, and tickets as assigned.
  • Interface with outside vendors (Verizon and others) to assist in team/and customer support for field locations related to outages and telecom issues.
  • 95 % phone support, performing basic troubleshooting of network connectivity, infrastructure, and device issues. 
  • Basic troubleshooting of  LAN/WAN issues
  • Remote troubleshooting of desktop issues
  • Thorough documentation and (when necessary) escalation of all incident t  

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime. 

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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US