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Telecom Implementation Manager Jobs in Tennessee

Lifepoint Health

Senior Telecom Engineer

Brentwood, TN · On-site

$98K - $135K/yr

... implementation, and day-to-day operational support. This position serves as a primary technical ... Partners with internal teams, facility contacts, vendors, and project managers to collect ...

Lifepoint Health

Senior Telecom Engineer

Brentwood, TN

$98K - $135K/yr

... implementation, and day-to-day operational support. This position serves as a primary technical ... Partners with internal teams, facility contacts, vendors, and project managers to collect ...

Ledcor Group

Senior Project Manager

Knoxville, TN · On-site

Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom ... Help establish and manage project systems, including cost tracking, reporting, and documentation ...

Ledcor Group

Senior Project Manager

Nashville, TN · On-site

Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom ... Help establish and manage project systems, including cost tracking, reporting, and documentation ...

Ledcor Group

Senior Project Manager

Knoxville, TN

Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom ... Help establish and manage project systems, including cost tracking, reporting, and documentation ...

Ledcor Group

Senior Project Manager

Nashville, TN · On-site

Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom ... Help establish and manage project systems, including cost tracking, reporting, and documentation ...

TDS Telecom

Regional Manager - Sales

Farragut, TN · On-site

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... timely implementation of customer sales and fulfillment of the TDS value proposition and brand ...

TDS Telecom

Regional Manager - Sales

La Vergne, TN · On-site

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... timely implementation of customer sales and fulfillment of the TDS value proposition and brand ...

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Telecom Implementation Manager information

What are Telecom Implementation Managers?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are the key skills and qualifications needed to thrive as a Telecom Implementation Manager, and why are they important?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by Telecom Implementation Managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.
What are popular job titles related to Telecom Implementation Manager jobs in Tennessee? For Telecom Implementation Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Telecom Implementation Manager jobs in Tennessee look for? The top searched job categories for Telecom Implementation Manager jobs in Tennessee are:
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Telecom Implementation Manager jobs near you
Senior Telecom Engineer

Senior Telecom Engineer

Lifepoint Health

Brentwood, TN • On-site

$98K - $135K/yr

Full-time

Medical, Vision, Life

Posted 6 days ago

LifePoint Health rating

6.0

Company rating: 6.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

748th of 890 rated healthcare providers

Job description


EEOC Statement
"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
You must be authorized to work in the United States without employer sponsorship.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
This position is: Remote
Travel requirements: Up to 10% travel to the corporate office - Brentwood, TN
POSITION SUMMARY:
The Sr Telecom Engineer is instrumental in supporting enterprise voice services across Lifepoint facilities, with a focus on Zoom Phone migration, telecom engineering, analog voice gateway support, paging and nurse call integrations, Concord fax implementation, and day-to-day operational support. This position serves as a primary technical resource for Voice Services project delivery and incident resolution, partnering with facility contacts, internal IT teams, vendors, and business leaders to ensure reliable voice, fax, and telephony services.
ESSENTIAL FUNCTIONS:
  • To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
  • Supports Zoom Phone discovery, design, build, testing, and cutover activities for existing and new facilities.
  • Builds and maintains Zoom Phone site configurations, including subaccounts, users, common area phones, call queues, auto attendants, voicemail, call routing, paging groups, analog devices, and E911 requirements.
  • Analyzes, diagnoses, and resolves voice service issues related to Zoom Phone, Cisco Call Manager, Lingo/Broadsoft, paging systems, nurse call integrations, voice gateways, call routing, voicemail, and endpoint registration.
  • Partners with internal teams, facility contacts, vendors, and project managers to collect inventories, validate site requirements, confirm phone models, document call flows, and prepare sites for migration.
  • Provides technical guidance on physical phones, softphones, wireless handsets, analog telephone adapters, audio codes gateways, SIP trunks, paging equipment, nurse call connectivity, and fax line transitions.
  • Supports vendor coordination with Zoom, CDW, Concord, Lingo/Bullseye, carrier partners, paging vendors, nurse call vendors, and facility service providers to troubleshoot issues and complete project deliverables.
  • Supports Concord fax implementation activities, including queue setup, user account creation, fax forwarding, test fax validation, training support, access verification, and post-cutover issue resolution.
  • Creates and maintains technical documentation, runbooks, implementation checklists, device login procedures, site templates, support notes, and knowledge articles for Voice Services platforms and processes.
  • Collaborates with network, security, endpoint, facilities, clinical operations, and application teams to validate dependencies for voice services, including VLANs, firewall requirements, SBCs, SIP trunks, E911, and analog integrations.
  • Monitors voice platforms and infrastructure for availability, performance, registration status, call quality, licensing, capacity, and operational readiness.
  • Provides technical assistance and knowledge transfer to Voice Services team members, facility IT, project teams, and business stakeholders on voice, fax, paging, and telephony support processes.
  • Participates in incident response, ServiceNow ticket resolution, priority issue follow-up, scheduled maintenance, and after-hours support as required.
  • Regular and reliable attendance.
  • Perform other duties as assigned.

Additional Information:
  • Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
  • Access to and/or works with sensitive and/or confidential information.
  • Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

SUPERVISORY RESPONSIBILITIES:
Not responsible for supervising employees.
KNOWLEDGE, SKILLS & ABILITIES:
The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Bachelor's Degree or equivalent relevant experience.
Experience: Five (5) years of full time, recent telecommunications, voice systems, or unified communications engineering experience. Experience supporting enterprise voice platforms, Zoom Phone or cloud telephony, Cisco Call Manager or similar PBX systems, SIP trunks, analog voice gateways, paging systems, fax services, and ServiceNow-based operational support preferred.
Certifications: N/A
Licenses: N/A
Skills and Abilities:
  • Voice Systems Engineering -- Ability to configure, troubleshoot, and support enterprise voice platforms, cloud telephony services, SIP connectivity, call routing, voice gateways, paging integrations, analog devices, and fax workflows.
  • Advanced Technical Computer Skills -- Utilize voice administration portals, endpoint provisioning tools, monitoring utilities, network troubleshooting resources, ticketing systems, spreadsheets, and documentation platforms to support complex telecom operations.
  • Strong Communication -- Regularly communicates technical requirements, troubleshooting findings, risks, and implementation steps to facility contacts, vendors, project teams, leadership, and other Voice Services team members.
  • Job Specific Impact -- Decisions and technical actions directly affect facility voice, fax, paging, nurse call, and communication services that may support patient care operations.
  • Varied Technical and Business Problems -- Problems are varied and complex, requiring analysis of platform configuration, network dependencies, vendor handoffs, facility workflows, analog integrations, and operational urgency.
  • Moderate Independent Judgement -- Results are defined; independently determines troubleshooting approach, implementation steps, escalation paths, and follow-up actions while operating under broad leadership guidance.
  • Project and Operational Support -- Handle multiple active projects, site migrations, support tickets, vendor follow-ups, documentation tasks, and implementation activities simultaneously.

PHYSICAL AND MENTAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

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