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Telecom Implementation Manager Jobs in Tennessee

... implementation, and ongoing operation of an organization's voicecommunication ecosystem. This role manages vendor relationships, controls budgets, defines servicelevel agreements (SLAs), and ensures ...

... implementation, and ongoing operation of an organization's voice-communication ecosystem. This role manages vendor relationships, controls budgets, defines service-level agreements (SLAs), and ...

Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom ... Help establish and manage project systems, including cost tracking, reporting, and documentation ...

Construction Manager

Knoxville, TN · On-site

$60 - $80/hr

Perform (Telecom, Fiber, Wireless and HFC) field engineering, and work with (Telecom, Fiber ... Coordinate all customer implementation activities including site walk‑throughs, node placements ...

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Telecom Implementation Manager information

What is a telecom implementation manager?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What are the key skills and qualifications needed to thrive as a telecom implementation manager?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by telecom implementation managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are popular job titles related to Telecom Implementation Manager jobs in Tennessee?

For Telecom Implementation Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Telecom Implementation Manager jobs in Tennessee look for?

The top searched job categories for Telecom Implementation Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Telecom Implementation Manager jobs?

Cities in Tennessee with the most Telecom Implementation Manager job openings:

Telecom Manager

Nashville, TN

Full-time

Posted 6 days ago


Job description

Healthcare Realty (NYSE: HR) is hiring a Telecom Manager at its corporate headquarters in Nashville, TN. Healthcare Realty is a real estate investment trust (REIT) that owns and operates medical outpatient buildings primarily located around market-leading hospital campuses. The Company selectively grows its portfolio through property acquisition and development. As the first and largest REIT to specialize in medical outpatient buildings, Healthcare Realty's portfolio includes approximately 650 properties totaling more than 38 million square feet concentrated in 15 growth markets.
This is a full-time in-office position. We offer competitive compensation with an annual bonus. To see a full list of employee benefits, visit https://www.healthcarerealty.com/careers/.
Equal Opportunity and Affirmative Action Employer including Minorities/Women/Veterans/Disabilities

Job Description:

The Telecom Manager will lead the strategy, design, implementation, and ongoing operation of an organization's voicecommunication ecosystem. This role manages vendor relationships, controls budgets, defines servicelevel agreements (SLAs), and ensures that all voice services are reliable, secure, and aligned with business objectives.

The Telecom Manager reports to the AVP of Technology Services and works closely with Security, Application Development, Customer Service, and Finance partners.

Key Responsibilities:

  • Negotiate and administer contracts with PBX/UC vendors, SIPtrunk providers, contactcenter SaaS suppliers, and hardware OEMs.
  • Track vendor performance against SLAs; drive corrective actions when service levels slip.
  • Manage Broadband Accounts and Contracts.
  • Manage POTS replacements.
  • Monitor bills and spend to optimize service cost and capability.
  • Manage wire and wireless lines as the organization grows.
  • Create and administer policies around hardware and services.
  • Align telephony strategy with enterprise digitaltransformation initiatives (e.g., Teams Phone System, AIdriven contact centers).

Required Qualifications:

  • Bachelor's degree in technology related field or equivalent
  • 4+ years of project and contract management experience.
  • Experience managing crossfunctional projects with matrixed stakeholders.
  • Negotiation experience; comfortable reviewing SLAs, service credits, and renewal terms.
  • Expertise in PBX/UC platforms (RingCentral, Microsoft Teams Phone System, Zoom Phone, etc.).

Preferred Qualifications:

  • Experience with an Agile working environment.
  • Strong understanding of Business Continuity
  • Strong understanding of traffic classification.
  • Strong understanding of Telephony and network impact.
  • Exposure to real estate, healthcare, or REIT environments is a plus.
  • Experience with IT compliance standards (e.g., SOX) preferred.